Account Manager, Strategic Partnerships

About Us:

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

The Opportunity:

We are looking for an Account Manager to help us build and deepen Grow Therapy's most strategic payor partnerships. You'll own a focused portfolio of health plan relationships — managing day-to-day operations while driving each account toward deeper, more exclusive partnership structures that position Grow as payors' go-to behavioral health partner. You'll be part of a remote-friendly team reporting directly into the Director of Account Management, working closely with our VP, Corporate and Business Development.

What You’ll Be Doing:

• Own the post-sale, end-to-end relationship for a focused set of payor accounts, managing both the operational baseline and the strategic trajectory toward deeper, more exclusive partnership structures

• Build and and maintain deep, ongoing knowledge of each account, its stakeholders, and its decision makers — understanding organizational priorities, leadership dynamics, and strategic pressures beyond what surfaces in meetings — and use that context to inform how we engage

• Lead rate renegotiation and partnership structuring conversations as a core part of the role, bringing a clear point of view on what Grow can offer and what the partner needs

• Proactively bring insights and ideas to partners before they ask, drawing on cross-account patterns and industry trends to position Grow as a thought partner rather than a vendor

• Coordinate internally across operations, product, and clinical teams — with support from the Director and VP, Corporate and Business Development — to ensure partner priorities are represented and that solutions are built to scale across accounts, not as one-off custom builds

• Drive accountability across complex, multi-workstream partnerships by tracking what needs to happen, in what order, and ensuring both the partner and Grow's internal teams are making progress

You’ll Be a Good Fit If:

• You have experience managing complex, multi-stakeholder accounts independently. You've owned a set of relationships end-to-end and driven them forward without being prompted

• You're comfortable engaging senior external stakeholders with a clear, consultative narrative and have experience leading repricing or contract renegotiation conversations

• You communicate with purpose: you lead with the headline, orient every update around opportunity and next steps, and can make complex situations easy for any audience to act on

• You bring analytical rigor to your work. You think through how proposals will land with different stakeholders, pressure-test recommendations before they go out, and understand the downstream impact on operations, product, and financials

• Experience in healthcare, health plan partnerships, or a similarly complex regulated environment is a strong plus

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. 

Note: Please upload your resume in PDF format 

Employment Type: Full Time, Exempt
Base Compensation: The base compensation range for this position is

Hybrid Commitment: $120,000–$140,000 USD Annually

Fully Remote Commitment: $144,000–$168,000 USD Annually

This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) or fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department offsites).

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

Full Time Employee Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.

• Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.

• Financial Wellness: 401(k) program and equity opportunities.

• Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.

• Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.

• Wellness & Development: Annual stipends to put towards personal & professional growth.

• Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).

• Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at [email protected]. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.