Jobs at Grow Therapy

Define and scale reliability practices across the company by creating SLO/SLA frameworks, improving observability, evolving incident response, building self-service tooling and scorecards, and driving cross-team adoption to enable teams to build and operate reliable production systems at scale.

Process, validate, and respond to inbound medical record and ROI requests from clients, payors, and legal requesters. Ensure releases comply with HIPAA and state privacy laws, maintain patient confidentiality, communicate with requesters and providers, log requests, and collaborate on chart audits and process improvements to support providers and customers.

Lead Grow's AI Enablement team to define and execute the company-wide AI roadmap. Build and operate core AI infrastructure (data pipelines, embeddings, retrieval, model access, connectors, and governance) with PHI compliance. Architect integrations and APIs enabling agentic workflows, drive delivery of high-priority LLM and AI-assisted care use cases, and manage vendor governance, procurement, and cross-functional alignment.

Lead the partner integration platform product roadmap, drive healthcare interoperability (clinical data exchange), speed partner onboarding, build monitoring/alerting for data quality and uptime, and act as technical integration liaison to partners and internal teams.

Provide inbound support to payor partner clinicians and clients via phone, chat, and email; troubleshoot billing and product issues with RCM and Engineering; collaborate across Customer Operations; meet with manager for feedback and goals. Fully remote role with occasional (2-3/yr) travel for offsites.

Support clinical quality operations across a network of providers by reviewing documentation for completeness, risk, and payor compliance; handle complaint, grievance, and payor review workflows; conduct provider outreach and education; and contribute clinical judgment to quality initiatives and audit readiness.

Own and evolve the design system and horizontal web foundation: shared components, tokens, theming, tooling, and architecture. Improve web performance and accessibility, build developer experience and AI-assisted frontend tooling, partner with product teams to integrate platform capabilities, and create documentation and governance to drive cross-team adoption.

Own end-to-end customer-facing marketplace frontend features—from ideation to launch—working closely with product and design. Prototype and build high-fidelity React/Next.js interfaces, improve discovery, matching, scheduling and booking flows, run A/B tests, elevate visual polish and accessibility, and contribute to the design system and frontend platform to increase product quality and speed.

The Staff ML Platform Engineer will design and develop real-time ML systems, focus on infrastructure components, and set technical direction, partnering with other teams to meet business goals.

As Staff Product Manager for Billing Experience, you will lead the roadmap to transform billing into a client-friendly experience in mental health care. You'll collaborate with engineering and design teams to improve user experience with insurance and payments, ensuring clarity in financial processes for clients.

The Senior Product Manager will define product direction, lead cross-functional teams, drive strategy, ensure quality during development, and measure product impact, focusing on enhancing the client experience in mental healthcare.

The Program Manager will oversee AI workflow automation projects, enhance user experiences, support cross-team coordination, and drive strategy in AI operations.

Manage full-cycle recruitment for technical roles, collaborating with hiring managers, sourcing candidates, and optimizing recruiting performance while ensuring an exceptional candidate experience.

Own and execute retention strategies through lifecycle programs, manage technical buildout in ESP platforms, and coordinate with cross-functional teams to optimize retention.

The Director of GTM Finance and Operations will oversee revenue strategy, lead a team, optimize systems, and enhance efficiency across the company's operations.

The Full Stack Senior Software Engineer will design, implement, and ship features across frontend and backend systems, enhancing the Grow Therapy platform. Responsibilities include lifecycle ownership of work, improving core systems, resolving production incidents, writing maintainable code, and collaborating with cross-functional teams.

The Engineering Manager will oversee the vision, strategy, and delivery of systems for new patient acquisition, leading a team to execute high-impact projects. Responsibilities include managing cross-functional programs, optimizing performance using data, and advocating for client needs.

As a Senior AI Enablement Engineer, you'll design AI infrastructure, build scalable systems, ensure compliance, and promote AI adoption across teams.

The Senior People Business Partner will enhance performance across the organization, coaching managers, driving talent management, and supporting communication and employee relations in the Technology division.

The Design Engineer will enhance interaction quality and UI polish, collaborate with product teams, and improve design systems while ensuring a high standard of visual appeal across the product.