Account Manager (South Otago/Southland)

What your day could look like

• Revenue Retention & Expansion: You will own the retention, renewals and expansion targets of Halter’s existing revenue in the region. 
• Ensure farmers are extracting full value from Halter to achieve their goals and ultimately understand the impact it’s having on their farming business. 
• Account Management: Responsible for renewing customer agreements and expanding the revenue of existing Halter customers, by adding value in every interaction to drive on-farm goals and performance.
• Deployment: Supporting the onboarding, training and implementation of the Halter system on customers' farms, ensuring all relevant farm owners, managers, and workers are able to successfully use the system.
• Relationship Building: Proactively cultivate genuine and trustworthy relationships with farmers, their teams, and families, fostering strong connections and understanding.
• Farmer Success: Strategically partnering with customers to establish clear business goals, timelines, priorities and metrics of success.
• Problem-Solving: Provide prompt and effective communication and support to farmers and team members, addressing technical or operational challenges with expertise and efficiency.
• Community & Networking: Represent the Halter brand with pride, lead local discussion groups, and proactively build strong networks within the community for increased brand visibility and connections.
• Customer Advocate: Acting as the voice of the customer and bridging the gap with our product teams to provide important context about what is happening on the ground with our farmers and their animals.
• Technical Expertise: Working closely with our product teams to provide technical and practical advice from a farmer’s perspective on everything reproduction, pasture and agronomy.
• Contribute to a positive team environment, supporting others to succeed and role modelling Halter’s Operating Principles. 

We’re backing potential over polish. These are the traits that matter most:

• A great human first
• You bring integrity, humility, and care. You do what you say you’ll do. You show up for your farmers and your teammates.
• Lifelong learner mindset
• You’re genuinely curious. You ask questions, seek feedback, and are excited to keep leveling up alongside a world‑class team.
• Hunger and grit
• You love chasing ambitious goals, solving hard problems, and sticking with it when things get tough.
• Positive energy and team spirit
• You lift the people around you, not drain them. You enjoy collaborating, sharing ideas, and celebrating others’ wins as much as your own.
• Comfort in a fast‑moving environment
• You’re at your best when things are dynamic. You can work autonomously, manage your time well, and stay focused on what matters most.

Experience that helps you hit the ground running:

• A background in relationship management, account management, sales, or working closely with customers.
• Experience in dairy or the wider ag sector is a bonus, but not a deal breaker if you bring strong learning agility and a genuine passion for helping farmers succeed.
• A foundation of business acumen and a willingness to deepen it on the job.
• If you’re excited by the idea of working with an exceptional South Island team, spending time on farm with great people, and helping farmers become leaders in productivity and sustainability, we’d love to hear from you.

Why our team loves working at Halter

• Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers and ranchers improve their livelihoods, spend more time with their families, and build more sustainable operations.
• Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
• You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our $1,000 personal growth fund.
• This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!”

Our Benefits

• Delicious snacks and drinks are available for your daily flow.
• Healthy body, healthy mind. We’re partnered with Medibank Health Insurance to support your well-being.
• We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
• Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
• Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.
• Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.