Account Manager, German & English Speaker

Posted 15 Days Ago
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Sofia, Sofia-grad
Mid level
Blockchain • Fintech
The Role
The Account Manager will manage high-net-worth client accounts, build and maintain relationships via email, phone, and Telegram, maximize revenue by understanding client needs, and maintain product knowledge. Up-to-date Salesforce records are also required.
Summary Generated by Built In

Stand out and lead the way. ​​Define an industry. Forge the path to truly blockchain-based, deflationary, and limitless finance. 

Nexo is the world’s leading digital assets institution. The company’s mission is to maximize the value and utility of digital assets by offering a comprehensive suite of products that include advanced trading solutions for retail and institutional clients, aggregation of liquidity from leading venues, and tax-efficient asset-backed credit lines. In 2022, the enterprise launched its investment arm Nexo Ventures, which now boasts over 60 portfolio companies. Nexo has processed $130+ billion for 7,000,000+ satisfied users across more than 200 jurisdictions.

What You Will Be Doing:

  • You will manage the accounts of a list of selected high-net-worth individuals from all parts of the world.
  • You will use predominantly email, phone, and Telegram to build and maintain strong, long-lasting relationships.
  • You will maximize the revenue earned from each account by understanding your clients' needs and satisfying them with Nexo's products and services.
  • You will ensure credibility with clients by maintaining detailed knowledge of Nexo's product portfolio, current market conditions, and competitors’ products.
  • You will be making sure your Salesforce records are up-to-date so management can work with accurate data.

What We Look For:

  • 3-5 years in a sales or account management role in a Fintech or Financial services company.
  • Ability to build strong relationships with customers and colleagues.
  • Ability to manage, follow and execute account management processes from start to finish.
  • Excellent English and German language skills, complemented with an ability to adapt communication style according to the audience is a must.
  • Self-driven, with the ability to deliver results in a high-paced environment.
  • Passion for digital assets and knowledge of developments in the decentralized finance and related crypto ecosystems is a bonus.

Perks We Offer:

  • Attractive remuneration package
  • Annual bonuses 
  • Learning Hub
  • Hybrid way of work and work from home 
  • Inspiring atmosphere and innovative projects
  • Future career development in a global company leading the innovative blockchain space
  • Tailor-made personal benefits package — you want it, you get it
  • Wellness program including additional health insurance, Multisport card, sports activities, standing desks & protective glasses, and many more
  • Free assorted healthy snacks and fresh fruits in the office
  • Weekly gourmet breakfast meet-ups
  • Free parking with a designated space, free electric bikes & public transport
  • Epic regular team buildings and parties

And so many more…

The Company
HQ: Georgetown, KY
372 Employees
On-site Workplace
Year Founded: 2017

What We Do

Nexo is the world's leading regulated institution for digital assets.

The company’s mission is to maximize the value and utility of cryptocurrencies by offering tax-efficient Instant Crypto Credit Lines, a high-yield Earn Crypto Interest product, Send & Pay capabilities, and sophisticated trading & OTC services, all while providing the top-tier custodial insurance and military-grade security of the Nexo Wallet.

Nexo manages assets for over 4М+ users across 200+ jurisdictions and has processed over $80 billion since its launch in 2018.

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