Account Manager, Chinese & English

Posted 15 Days Ago
Be an Early Applicant
Sofia, Sofia-grad
Mid level
Blockchain • Fintech
The Role
As an Account Manager, you will manage accounts for high-net-worth clients, maintaining strong relationships through email, phone, and Telegram. You'll maximize revenue by understanding client needs and keeping Salesforce records updated. Detailed product knowledge and market awareness are essential, along with building credibility with clients.
Summary Generated by Built In

Stand out and lead the way. ​​Define an industry. Forge the path to truly blockchain-based, deflationary, and limitless finance. 

Nexo is the world’s leading digital assets institution. The company’s mission is to maximize the value and utility of digital assets by offering a comprehensive suite of products that include advanced trading solutions for retail and institutional clients, aggregation of liquidity from leading venues, and tax-efficient asset-backed credit lines. In 2022, the enterprise launched its investment arm Nexo Ventures, which now boasts over 60 portfolio companies. Nexo has processed $130+ billion for 7,000,000+ satisfied users across more than 200 jurisdictions.

What You Will Be Doing:

  • You will manage the accounts of a list of selected high-net-worth individuals from all parts of the world.
  • You will use predominantly email, phone, and Telegram to build and maintain strong, long-lasting relationships.
  • You will maximize the revenue earned from each account by understanding your clients' needs and satisfying them with Nexo's products and services.
  • You will ensure credibility with clients by maintaining detailed knowledge of Nexo's product portfolio, current market conditions, and competitors’ products.
  • You will be making sure your Salesforce records are up-to-date so management can work with accurate data.

What We Look For:

  • 3-5 years in a sales or account management role in a Fintech or Financial services company.
  • Ability to build strong relationships with customers and colleagues.
  • Ability to manage, follow and execute account management processes from start to finish.
  • Excellent English and Chinese language skills, complemented with an ability to adapt communication style according to the audience is a must.
  • Self-driven, with the ability to deliver results in a high-paced environment.
  • Passion for digital assets and knowledge of developments in the decentralized finance and related crypto ecosystems is a bonus.

Perks We Offer:

  • Attractive remuneration package
  • Annual bonuses 
  • Learning Hub
  • Hybrid way of work and work from home 
  • Inspiring atmosphere and innovative projects
  • Future career development in a global company leading the innovative blockchain space
  • Tailor-made personal benefits package — you want it, you get it
  • Wellness program including additional health insurance, Multisport card, sports activities, standing desks & protective glasses, and many more
  • Free assorted healthy snacks and fresh fruits in the office
  • Weekly gourmet breakfast meet-ups
  • Free parking with a designated space, free electric bikes & public transport
  • Epic regular team buildings and parties

And so many more…

The Company
HQ: Georgetown, KY
372 Employees
On-site Workplace
Year Founded: 2017

What We Do

Nexo is the world's leading regulated institution for digital assets.

The company’s mission is to maximize the value and utility of cryptocurrencies by offering tax-efficient Instant Crypto Credit Lines, a high-yield Earn Crypto Interest product, Send & Pay capabilities, and sophisticated trading & OTC services, all while providing the top-tier custodial insurance and military-grade security of the Nexo Wallet.

Nexo manages assets for over 4М+ users across 200+ jurisdictions and has processed over $80 billion since its launch in 2018.

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