Sales Operations Specialist

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
As a key member of our operations team, you will play a pivotal role in ensuring the smooth and efficient functioning of our sales operations. You will be responsible for implementing and optimizing operational processes, coordinating system capabilities, and supporting the sales team in meeting market needs. Your expertise will drive the accuracy and effectiveness of customer and employee master data, support sales policies, and contribute to the seamless execution of business strategies.
How you will contribute
You will:

• Coordinate and initiate customer and employee master data changes for sales including processing of data.
• Support the implementation of organizational realignments for master data and administrative processes.
• Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media.
• Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers.
• Identify and implement master data simplification opportunities.

What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:

• Prior experience in customer service, logistics, or sales support, with a proven ability to manage multiple tasks and priorities.
• Familiarity with sales systems and tools, including SAP and MS Excel, with the ability to navigate and leverage these tools effectively.
• Experience with Power BI or other data visualization tools is highly desirable.
• Strong verbal and written communication skills, with the ability to resolve complex issues efficiently while maintaining a positive, solution-oriented approach.
• Ability to manage multiple queries and tasks simultaneously, remaining composed under pressure and meeting tight deadlines.

Relocation Support Available?
No Relocation support available
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Regular
Sales Operations
Sales