monday.com is a Work OS that lets organisations manage all their work in one place. And like our platform, we are committed to building an organisation with one shared mission.
We believe that the most effective teams are built on skills and passion, which is why in our recruitment process, in addition to learning about your background and experience, we really want to understand who you are and what empowers you.
As an Account Executive for our Service Management product you will be responsible for scaling ESM sales by providing expert-level industry, sales, and product knowledge to our UK&I Enterprise customers - focusing on the value our ESM product delivers as part of our WorkOS platform.
Come join our team so, together, we can impact how teams work across the globe!
About The Role
- The Account Executive Overlay position is a quota-carrying role where you will own the full sales cycle for our monday Service product.
- Work directly with monday.com’s Account Managers to identify and map out ESM opportunities within an existing book of business.
- Lead discovery and ESM-focused demos to align on business outcomes, while highlighting possibilities and best practices
- Develop a comprehensive understanding of monday.com’s solution and connect usage directly to customer ROI
- Act as a product owner in an agile environment, developing strategies and coordinating cross-functional support to develop and deliver the #1 ESM product in the market
- Stay up-to-date with industry trends to effectively position monday against alternatives, and continuously enhance our offering for scale
Requirements
- 3+ years of full-cycle B2B SaaS sales experience within the Enterprise space
- 2+ years of experience selling a dedicated ITSM/ESM solution is essential
- Full Direct (New Business) sales cycle & Cross-Sale (Expansion) experience required.
- Entrepreneurial mindset and ability to execute. This is the start of a large scale build-out
- Ability to continuously expand product knowledge and stay up-to-date on industry trends to effectively position against competitors
- Demonstrate a strong adherence to process, with a passion for process improvement
- Strong customer-facing and presentation skills with ability to establish credibility with executives
- Experience negotiating and navigating contracts and legal discussions
- Ability to build strong personal relationships, internally and externally
- Excellent written and oral communication skills
- Track record of success being a self-starter, results-oriented, adaptable, and inquisitive
- BA/BS degree preferred; or equivalent relevant work experience
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Our Team
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What the Team is Saying
monday.com Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes medical, dental, and vision, with mental‑health support through counseling sessions and recent mentions of fertility support in the U.S.
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Leave & Time Off Breadth — PTO spans roughly 16–22 days by tenure with about 80 hours of paid sick time, alongside notable paid parental leave and adoption assistance.
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Retirement Support — A 401(k) is provided with a company contribution regardless of employee contribution, offering straightforward retirement support.
monday.com Insights
What We Do
At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.
Why Work With Us
At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
monday.com embraces a flexible work environment with our hybrid model!
