Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking an Account Coordinator to join our growing team in Atlanta, GA!
The purpose of the Account Coordinator is to aid and assist the service department with Brown & Brown’s 95% client retention standards through the timely and accurate completion of ongoing eligibility defined as processing of new hires, terminations, qualifying events, open enrollment elections, EDI / API error corrections, and COBRA. Process adds, terminations, renewals within COBRA vendor systems, as well as performing client setup/termination with our preferred vendor partner. Maintain accurate data entry in all Employee Benefit Agency Management systems, upkeep of various department documents. Support the service team with printing projects, and execution of client compliance deliverables. Serve as back-up support for the front desk.
How You Will Contribute:
Operate a personal computer and appropriate software packages. Above average skills with Excel, PowerPoint and Word documents.
Must be responsive to all emails. Communicating client updates every 2 business days unless an extended deadline has been communicated.
Capturing, managing and inputting accurate data into our Benefits Agency. Management (BAM) system(s), as well as external partner’s systems.
Comfortability with various technology and carrier platforms for data extract and entry.
Comfortability with excel for the purpose of manipulating census data.
Support Account Managers with printing presentations and open enrollment materials which may impact ability to work remote on scheduled days during peak renewal seasons.
Assist with team projects.
Licenses & Certifications:
Ability to obtain Life and Health License within 1st month of employment.
Life and Health Licensed (preferred).
Skills & Experience to be Successful:
1 year of industry and/or professional experience.
High School diploma or equivalent.
Proficient with MS Office Suite.
Exceptional telephone and written demeanor.
Ability to maintain a high level of confidentiality.
Adaptation and ease of navigation through a variety of systems including: our Agency Management System(s), intranet, carrier, third party administrators, payroll and benefits administration systems.
Proficient knowledge of office equipment (including but not limited to copy machines, printers, faxes, binding machines, etc.).
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Skills Required
- At least 1 year of industry and/or professional experience
- High school diploma or equivalent
- Proficiency with Microsoft Office Suite
- Ability to obtain a Life and Health license within the first month of employment
- Life and Health licensed
- Exceptional telephone and written communication skills
- Ability to maintain a high level of confidentiality
- Ability to navigate agency management, carrier, third-party administrator, payroll, and benefits administration systems
- Proficiency with office equipment, including copiers, printers, fax machines, and binding machines
Brown & Brown Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.
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Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
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Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.
Brown & Brown Insurance Insights
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
