Spectrum Jobs

Accommodation Specialist

Spectrum

Accommodation Specialist

Posted Yesterday

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Charlotte, NC, USA

In-Office

Mid level

Information Technology • Internet of Things • Mobile • On-Demand • Software

The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.

The Role

Reviews medical accommodation documentation, determines ADA eligibility, and manages accommodation cases from intake through implementation and follow-up. The role coordinates with HR, healthcare providers, vendors, compliance teams, and employees; supports investigations; analyzes reports and trends; recommends process improvements; and educates managers on accommodation procedures and regulations.

Summary Generated by Built In

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you thrive in roles where your expertise directly shapes solutions for others? At Spectrum, the Accommodation Specialist delivers expert guidance and supports employees and candidates by reviewing complex medical accommodation requests in compliance with ADA and all relevant laws. By collaborating with internal partners and analyzing medical information, you help ensure consistent and effective accommodations that make a measurable difference for those with medical restrictions or disabilities.
How You'll Make an Impact

Review and analyze medical documentation to determine eligibility for accommodations under ADA and Spectrum standards
Coordinate and manage end-to-end accommodation cases, including implementation, tracking and follow-up within the accommodations tool
Respond promptly to communications from Human Resources, COE staff and employees to address accommodation needs
Support internal investigations related to accommodation claims and engage key partners such as HR Business Partners, Health Care Providers, Vendor Partners and Compliance teams
Generate and interpret reports and metrics, identifying trends and recommending process improvements
Deliver individualized analysis and recommendations for accommodation requests, engaging in the interactive process to identify reasonable solutions
Educate managers and HR Business Partners on Spectrum's accommodations process and related regulations

Working Conditions

Office work environment
Must be able to work between 8am-8pm EST, Monday-Friday
Ability to work a flexible schedule

What You'll Bring to Spectrum
Required Qualifications
Education

Bachelor's degree in Business Administration, Human Resources or related field, or equivalent work experience

Experience

3+ years of Human Resources experience

Skills

Ability to read, write, speak and understand English
Proficient negotiation skills
Understanding of Americans with Disabilities Act (ADA)
Knowledge of return-to-work and stay-at-work strategies
Conflict management, decision making and collaboration skills
Proficiency in Microsoft Office programs including Outlook, Excel and Word
Critical thinking skills
Effective verbal, written and interpersonal communication
Attention to detail
Ability to maintain confidentiality
Ability to work in a team environment

Preferred Qualifications
Experience

Disability claims management experience
Medical disability or vocational rehabilitation experience

HES304 2026-85531 HES304 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

Bachelor's degree in Business Administration, Human Resources, or a related field, or equivalent work experience
At least 3 years of Human Resources experience
Ability to read, write, speak, and understand English
Proficient negotiation skills
Understanding of the Americans with Disabilities Act
Knowledge of return-to-work and stay-at-work strategies
Conflict management, decision-making, and collaboration skills
Proficiency with Microsoft Office, including Outlook, Excel, and Word
Critical thinking skills
Effective verbal, written, and interpersonal communication
Attention to detail
Ability to maintain confidentiality
Ability to work in a team environment
Disability claims management experience
Medical disability or vocational rehabilitation experience

What the Team is Saying

Spectrum Compensation & Benefits Highlights

Retirement Support — The 401(k) program is described as dollar‑for‑dollar up to 6% of pay, with many roles also receiving an additional 3% employer retirement contribution. Feedback suggests this creates a notably strong foundation for long‑term savings.
Healthcare Strength — Core medical, dental, and vision coverage is paired with health accounts and mental‑health resources, with up to $1,500 funded into a healthcare account for some national plans. Company materials also indicate efforts to keep employee premiums stable over time.
Parental & Family Support — Paid parental leave (six weeks for parents, 14 weeks for birth mothers), fertility benefits, and up to $15,000 for adoption/surrogacy reimbursement are highlighted. These offerings indicate meaningful support for family building and caregiving needs.

Learn more about Spectrum's Compensation & Benefits →

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The Company

HQ: Stamford, CT

100,000 Employees

Year Founded: 1993

What We Do

At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.