Jobs at Zuno Tech Group

Manage engineer diaries, workloads, and schedules while coordinating closely with engineers, customers, and internal teams. Resolve planning issues, provide recommendations and reassurance, and maintain strong relationships through frequent phone communication. The role requires excellent communication, organization, attention to detail, adaptability, and the ability to remain calm under pressure while using Microsoft and Google software and learning new systems.

Coordinate emergency callouts and planned repairs by receiving requests, prioritizing urgent issues, scheduling and dispatching engineers, updating job records, and maintaining clear communication with customers, engineers, and management. The role requires strong organization, multitasking, problem-solving, empathy, accurate system use, and flexibility for out-of-hours or on-call shifts while following health and safety procedures.

Provides administrative support to the Renewable Energy team by managing calls, emails, records, spreadsheets, databases, documentation, reporting, and follow-up actions. The role maintains accurate information across internal systems, coordinates with customers and stakeholders, supports office processes, and assists with additional projects. Strong organisation, communication, attention to detail, Microsoft Office proficiency, and the ability to manage changing priorities are required.

Build and operate AWS cloud infrastructure using infrastructure as code, containers, CI/CD pipelines, monitoring, and automation. The role includes optimizing ECS and Fargate workloads, improving CircleCI and GitHub Actions, managing observability with New Relic, participating in incident response, supporting disaster recovery, and applying security practices such as IAM, secrets management, patching, and network segmentation. The engineer will collaborate with product, support, and security teams while maintaining runbooks and operational tooling.

Coordinates reception, administration, facilities support, supplies, deliveries, meeting rooms, onboarding, and day-to-day operations across two office buildings. Welcomes visitors, manages communications and office queries, liaises with suppliers and contractors, follows up on maintenance issues, and supports health and safety procedures. Requires strong organisation, communication, multitasking, customer service, and Microsoft Office skills.

Manage and scale paid search, paid social, affiliate, and emerging-channel campaigns. Analyze performance data, identify growth opportunities, run A/B and multivariate tests, optimize bidding and landing pages, and implement automation. Collaborate with product, UX, data, and design teams to improve campaign effectiveness. Present performance reports and recommendations to senior stakeholders while staying current with industry trends.

Designs and maintains scalable Ruby on Rails backend services, performant REST APIs, database schemas, and complex business logic. Optimizes PostgreSQL queries, caching, and background jobs while ensuring reliability, security, and code quality. Partners with product and frontend teams, leads system design, mentors engineers, reviews code, owns features through deployment, and resolves production issues. The role also drives engineering standards, technical improvements, testing, and continuous delivery.

Supports operational compliance across FCA-regulated services and partnerships. Responsibilities include monitoring regulatory adherence, coordinating governance activities, maintaining compliance dashboards, reviewing sales interactions, investigating complaints and conduct risks, supporting audits, tracking remediation actions, and contributing to continuous process improvement. The role also manages partner relationships and helps embed Consumer Duty, GDPR, Treating Customers Fairly, quality assurance, and customer-outcome practices across the business.