Scheduler
Leeds Office - Full Time
Who are Zuno?
Zuno is a global platform connecting brands with skilled engineers to power installations in the home.
Our digital platform connects engineers with installation jobs across the UK, with over 15,000 engineers signed up to our network and growing.
We work with some of the biggest names in home energy, including E.ON, EDF Energy, Worcester Bosch and Tesla, helping get their products installed in customers’ homes, from boilers and solar panels to battery storage and EV chargers.
What makes us different? Technology. Think about what Uber did for taxis and Amazon did for retail. Zuno is bringing that same digital-first thinking to home energy, connecting brands, products and engineers through technology to make installations simpler, smarter and more scalable.
Job Summary:
We’re looking for a driven and passionate Scheduler to join our growing team at Zuno. Working closely with engineers and customers to manage schedules and resolve any issues that arise.
Key Responsibilities:
Remotely assist engineers with their diary management and workload
Communicate with engineers and customers offering solutions, recommendations and reassurance
Monitor and action any planning issues that may arise
Build relationships with different teams within the company
Be reactive, engaged and forward thinking
Who you are:
Confident speaking with engineers and customers over the phone on a daily basis
Able to build and maintain strong relationships with both customers and engineers
Proactive, hardworking and motivated, with a positive attitude and a strong team focus
Excellent verbal and written communication skills
Comfortable using Microsoft and Google software and able to learn new systems quickly
Able to remain calm, organised and effective when working under pressure
Friendly, approachable and confident in your communication style
A positive and adaptable team player who enjoys working in a fast-paced environment
Benefits:
30 days annual leave + bank holidays!
Private medical cover with Aviva*
4 x salary Death in Service cover with Zurich*
Paid 6 months maternity pay after a year of service
Paid paternity pay after a year of service
Salary sacrifice pension matched up to 6%
Ongoing training & development opportunities
*After probationary period
Please note: We’re unable to offer visa sponsorship for this role, so candidates must already have the right to work in the UK.
Skills Required
- Confident speaking with engineers and customers by phone daily
- Ability to build and maintain strong relationships with customers and engineers
- Excellent verbal and written communication skills
- Comfortable using Microsoft and Google software and learning new systems quickly
- Strong organizational skills and excellent attention to detail
- Ability to remain calm, organized, and effective under pressure
- Proactive, hardworking, motivated, adaptable, and team-focused
What We Do
Zuno Tech Group is a global technology platform, managed service, and engineer network that enables brands to deliver seamless, custom-branded home installation experiences. It combines product fulfilment, logistics, installation coordination, customer support, and engineer allocation in one system. Its network supports boilers, air conditioning, heat pumps, solar and battery storage, EV chargers, and other energy-efficient home technologies, helping brands scale installation services.
