Jobs at Zayo Europe

Drive enterprise sales and revenue growth for bandwidth infrastructure products. Manage customer relationships, secure existing revenue, prospect new accounts, present proposals, forecast opportunities, track performance in CRM tools, and coordinate cross-functional teams to maintain customer satisfaction. The role requires autonomous execution, strategic selling, strong financial acumen, and consistent achievement of sales targets.

Develop and manage Zayo’s European agent sales channel program from inception through go-to-market execution. Build relationships with Master and Sub-Agents, generate new business, expand existing accounts, support proposals and sales processes, forecast opportunities, track performance in CRM tools, and achieve revenue targets. The role requires autonomous enterprise solution selling, strong channel relationships, financial acumen, and collaboration across departments.

Provide technical leadership for Zayo’s packet product portfolio, shaping roadmap input, network architecture, technology adoption, product cost optimization, technical standards, release delivery, and operational readiness. Support complex customer solutions, provide Tier 4 guidance, create technical playbooks and procedures, train Operations teams, and collaborate across Product, Engineering, Architecture, Operations, Finance, and commercial stakeholders.

Assigns and routes customer care cases across multiple queues, verifies documentation and categorization, prioritizes work according to SLAs and service quality, and escalates issues when necessary. Coordinates daily with managers to ensure accurate case assignment and meets defined service-level requirements. The role requires French fluency, strong communication and organization, troubleshooting ability, attention to detail, and a basic understanding of telecommunications products.

Provides first-line support for dark fibre and optical transport networks in a 24x7 NOC. Responsibilities include fault triage, ticket ownership, service restoration, alarm monitoring, OTDR and optical test analysis, service turn-up, circuit validation, customer communication, data centre coordination, and operational reporting. The role collaborates with field engineers, suppliers, customers, and internal teams while supporting change management, service assurance, and compliance activities.

Lead market growth and revenue strategies across Germany and other European markets. Identify network investment opportunities, build strategic partnerships with data centres, cloud providers, carriers, government, and real estate organizations, and support complex solution sales. Drive deal pursuits, RFPs, proposals, negotiations, pipeline development, sales enablement, pricing strategies, and programmatic revenue initiatives while engaging senior executives and managing activity through Salesforce.

Own the commercial success and lifecycle of Zayo Europe’s Packet portfolio, including roadmap input, P&L targets, pricing, peering strategy, customer engagement, and product delivery. Partner with Engineering, Sales, Marketing, Pricing, and global teams to build business cases, enable sales, support complex deals, execute campaigns, and drive adoption. Define product metrics, analyze commercial data, and improve outcomes through measurable results.

Sell connectivity and communications infrastructure services to dormant, prospective, and new-logo accounts across Germany. Build customer relationships, execute go-to-market plans focused on capital markets and financial services, meet revenue targets, forecast opportunities, and report sales activity in Salesforce. Coordinate with internal teams to maintain customer satisfaction and revenue objectives while working autonomously and collaboratively.

Performs month-end close, journal entries, balance sheet reconciliations, variance analysis, intercompany accounting, and financial reporting support. Investigates issues across teams, supports asset-backed securitization transactions, improves accounting processes, meets close deadlines, and trains junior staff. Requires strong GAAP knowledge, analytical abilities, communication, and collaboration skills, with proficiency in Excel and Microsoft 365. Experience with Oracle, Salesforce, OneStream, or telecommunications is advantageous.

Lead complex, high-value deals from bid through approval, negotiation, and contract execution. Develop commercial structures, pricing strategies, financial models, and competitive positioning while managing risk, governance, and profitability. Coordinate Sales, Legal, Product, Operations, Pre-Sales, and Finance stakeholders, drive bid management and decision-making, and conduct post-deal reviews to improve win rates and execution. The role requires telecom knowledge, strong commercial and financial acumen, and senior stakeholder influence.

Acquire new Carrier customers across Europe through prospecting, relationship building, pipeline development, and full-cycle sales. The role targets carriers, ISPs, network operators, and service providers, coordinating with commercial, product, and technical teams to develop solutions and close contracts. Responsibilities include CRM management, forecasting, customer meetings, industry events, and understanding Zayo Europe's connectivity network and value proposition.

Analyze European product and commercial performance across revenue, volume, margin, churn, pricing, and transactional data. Coordinate product operating cadences, performance reviews, roadmap tracking, investment cases, and action follow-through. Maintain Salesforce product data, dashboards, governance processes, and data integrity while delivering executive-ready insights and recommendations to Product, Sales, Finance, and Commercial Operations stakeholders.

Manage and grow customer accounts requiring fibre network infrastructure and connectivity services. Drive revenue through consultative selling, complex deal management, proposals, account strategies, solution design, and new customer acquisition. Maintain relationships, forecast sales, analyze performance in Salesforce, and collaborate cross-functionally to meet customer satisfaction and revenue goals.

Develop customer relationships and drive sales of bandwidth infrastructure to finance and other enterprise accounts. Responsibilities include prospecting, acquiring new accounts, managing proposals and sales processes, retaining existing revenue, forecasting opportunities, tracking performance in CRM tools, reporting to management, and coordinating cross-functionally to ensure customer satisfaction and meet revenue targets.

Own and develop a new business territory across Germany and the DACH region, focusing primarily on acquiring high-value telecommunications and infrastructure customers. Build territory and account strategies, prospect and close new logos, expand existing accounts, manage forecasts and funnel activity in Salesforce, and coordinate with engineering, product, delivery, and marketing teams. The role requires strong German and DACH market knowledge, strategic account planning, executive relationship building, fluent German and English, and customer travel.

Leads technical discovery and presales solution design for complex telecommunications and cloud networking opportunities across the UK and Europe. Designs end-to-end network architectures spanning fibre, optical transport, Ethernet, routed services, cloud connectivity and security. Produces technical proposals, diagrams, capacity models and bills of materials; supports tenders and governance; coaches Account Executives; and collaborates with Engineering, Product, Delivery and Operations to ensure feasibility and successful delivery.

Manage and grow relationships with five hyperscale customers in a shared senior account-management model. Drive opportunity discovery, new business, retention, complex full-cycle sales, contract negotiations, pipeline forecasting, and account strategy. Collaborate with solution engineering, operations, service delivery, and product teams to develop infrastructure and connectivity solutions. Present to C-level stakeholders, provide reporting, and maintain industry insight across hyperscale, carrier, content, data centre, and subsea markets.