Company Description
At Zayo Europe, we’re driven by a bold vision to power the world through connectivity. We’ve built and operated the critical fibre networks that keep businesses, communities, and economies connected. In 2024, we embarked on an exciting new chapter as a standalone company — a milestone that empowers us to innovate, grow, and lead with greater agility. As we continue to evolve, our mission remains clear: to deliver fast, reliable, and scalable infrastructure that fuels the digital world.
We are seeking a hands-on Product Analyst to strengthen how Zayo understands, governs, and improves performance across its European business.
This is a highly accountable analytical and operational role responsible for turning product and commercial data into clear insight, strengthening operating discipline, and ensuring key product initiatives translate into measurable business outcomes.
You will operate at the intersection of Product, Sales, Finance, Commercial Operations, and other cross-functional teams, combining strong analytical capability with practical execution.
The role will provide visibility of performance, coordinate critical operating cadences, and support the full product lifecycle.
This role requires strong commercial judgement, attention to detail, and the confidence to work with stakeholders across the organisation to drive clarity, accountability, and continuous improvement.
Core Responsibilities:
Product Performance & Analytics
- Own and evolve product performance reporting across the European portfolio, providing clear visibility of revenue, volume, gross margin, churn, and other key performance indicators.
- Lead monthly Price x Volume performance analysis against Budget, identifying material movements, underlying drivers, and areas requiring action.
- Monitor transactional business performance by product, deal size, market, and other relevant dimensions to identify trends and performance opportunities.
- Deliver ad hoc analysis, reporting, and executive-ready presentations that support timely, data-led decision-making.
- Translate complex datasets into clear insights and practical recommendations for Product and commercial stakeholders.
Product Operating Cadence & Execution
- Centralise and coordinate cross-product operating requirements, ensuring key activities, decisions, and actions are visible and effectively managed.
- Coordinate regular operating cadences, including monthly price x volume reviews, win/loss reviews, and other performance forums.
- Coordinate agendas and capture agreed actions for key product forums, driving clear ownership and follow-through.
- Facilitate roadmap tracking and provide visibility of progress against committed release dates and key milestones.
- Track product investment cases and support ongoing visibility of delivery, performance, and business outcomes.
Governance, Process & Data Integrity
- Own the proactive governance process for transactional business, helping to ensure processes are consistently understood, followed, and improved.
- Establish and maintain dashboards that track adoption, process adherence, profitability, and operational performance, highlighting areas requiring intervention or improvement.
- Maintain accurate and reliable product data within Salesforce, including service caps and other core product attributes required for effective commercial execution.
- Champion data integrity across product reporting and operational systems, ensuring information is structured, consistent, and trusted for decision-making.
- Identify opportunities to simplify reporting, strengthen controls, and improve the effectiveness of business processes.
Capabilities
- Strong analytical and problem-solving skills, with the ability to move from data to insight and from insight to action.
- Commercially minded, with an understanding of how product performance, customer behaviour, operational execution, and financial outcomes connect.
- Highly organised and comfortable managing multiple priorities, recurring cadences, and time-sensitive deliverables.
- Clear and confident communicator who can make complex information accessible to a range of stakeholders.
- Collaborative and credible, with the confidence to work across functions, challenge constructively, and drive accountability without formal authority.
- Proactive and adaptable, with a continuous-improvement mindset and a willingness to identify and solve problems rather than simply report them.
- Comfortable operating in a fast-paced environment where priorities can evolve and good judgement is required.
Rewards
- Competitive compensation including annual incentive plan
- Generous paid time off policy including, 25 days paid time off, one floating day and two volunteer days off per annum
- Hybrid working
- Health and life Insurance
- Meal vouchers
- Employee assistance programs including mental health, wellbeing and medical support
Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, ethnic or national origin, disability status, genetics, military service status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, redundancy, transfer, leaves of absence, compensation and training.
Skills Required
- Strong analytical and problem-solving skills
- Commercial judgment and understanding of product performance, customer behavior, operational execution, and financial outcomes
- Ability to manage multiple priorities, recurring cadences, and time-sensitive deliverables
- Clear and confident communication skills
- Ability to work cross-functionally and drive accountability without formal authority
- Proactive, adaptable, and continuous-improvement mindset
- Comfort working in a fast-paced environment with evolving priorities
- Experience maintaining accurate product data in Salesforce
What We Do
Zayo is an independent communications-infrastructure provider that operates extensive fiber and internet-backbone networks across North America and Western Europe. It delivers dark fiber, private data networks, wavelengths, Ethernet, dedicated internet access, colocation, and related connectivity services. Its infrastructure helps businesses, cloud providers, carriers, governments, and other organizations securely transmit data and scale digital operations with fast, reliable, resilient network capacity.








