Jobs at Zapier

Own the full mid-market sales cycle for Zapier’s AI-powered automation platform, including prospecting, discovery, negotiation, closing, and expansion. Build relationships from practitioners to executives, develop business cases around automation, and navigate complex deals with Solutions Engineering, Customer Success, and Product. The role also involves attending events, generating pipeline independently, and helping establish Zapier’s mid-market go-to-market motion.

Lead a GTM Analytics team supporting Marketing, Sales, RevOps, and Customer Operations. Manage embedded analysts, establish trusted reporting and QA processes, review SQL and dashboards, guide funnel, campaign, sales, support, forecasting, segmentation, attribution, and experimentation analysis, and deliver executive recommendations. Partner with GTM leaders and data engineers, coach analysts, and develop self-service analytics, automation, governed dashboards, metric documentation, and AI-assisted workflows.

Lead Zapiers security strategy for an AI-native SaaS platform. Own App and Infrastructure Security, Detection & Response, GRC, risk management, incident response, bug bounty triage, and enterprise security enablement. Partner with Product, Engineering, Legal, and GTM to embed secure-by-default design, shape AI-specific controls, support enterprise deals, and build a high-performing security engineering organization.

Drive high-velocity pre-sales through live chat, demos, and email to qualify and convert leads. Create and manage a sales pipeline, demonstrate Zapier use-cases and APIs, and provide product feedback to improve sales collateral and processes. Collaborate cross-functionally and hit quota targets.

As a Sr. Applied AI Engineer at Zapier, you will build and enhance AI platform capabilities, focusing on LLM Ops and ML Ops to support scalable AI development across teams.

As a Staff Engineer for Revenue, you'll shape technical vision and architecture for billing and pricing systems, ensuring correctness while enhancing cross-team collaboration.

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

Lead Zapier's Enterprise engineering organization responsible for identity, access, audit, admin tooling, and AI/agent governance. Define strategy and technical roadmap, ensure reliability of Tier-1 services, partner with Product, Sales, and Customer Success, shape AI-native engineering practices, build and develop managers and ICs, and oversee cross-org initiatives and incident leadership.