What's It Like to Work at Zapier?

Zapier Employee Perspectives

Zapier approaches hiring with a focus on helping people find roles where they can thrive, while also preparing candidates for the future of work. By encouraging thoughtful AI use throughout the application and interview process, the company aims to identify people who are curious, adaptable and ready to use emerging tools as collaborators in their work.

“As an organization that truly loves its people and takes care of its people, I feel like we are that first step to bringing the right people to the right jobs.” 
 

Anita Chandrasekhar
Anita Chandrasekhar, Senior Manager of Talent Strategy and Operations

Zapier’s people-first culture supports employees across every stage of their lives and careers. For AI engineers, that care shows up in the combination of thoughtful benefits, supportive managers and opportunities for continued growth, creating an environment where employees can build meaningful careers while feeling supported as whole people.

“Zapier genuinely cares about its employees. It comes through not only in the formal benefits and perks the company provides but also in the kind of managers and leaders it hires. The culture runs deep, and I have personally benefited from it in every area, from career growth and professional development to personal well-being and family life. All together, these choices reflect a company culture that is thoughtful, supportive and truly people-first.”
 

Jordan Raleigh
Jordan Raleigh, Engineer, Applied AI

Zapier Employee Reviews

I can confidently say that Zapier's commitment to “default to transparency” is a game-changer. I'm constantly amazed by how readily my questions are answered, fostering a culture of knowledge-sharing and growth. Zapier truly walks the walk regarding transparency, and I'm proud to be a part of it. 

Joana Vozone
Joana Vozone, Team Lead, Premier Support
Joana Vozone, Team Lead, Premier Support

I've never operated in an organization where I have more information at my fingertips about what's going on across the entire company and that really helps me connect the dots between my job, which is focused on talent and culture, and what's going on to grow the overall business.
 

Brandon Sammut
Brandon Sammut, Chief People & AI Transformation Officer
Brandon Sammut, Chief People & AI Transformation Officer

I can be my full, authentic self at Zapier because the company has open and ongoing dialogues about representation, truly centering the company values in our day-to-day work.
 

Emily Mabie
Emily Mabie, Senior AI Automation Engineer for HR
Emily Mabie, Senior AI Automation Engineer for HR

Zapier genuinely cares about its employees. It comes through not only in the formal benefits and perks the company provides but also in the kind of managers and leaders it hires. The culture runs deep, and I have personally benefited from it in every area, from career growth and professional development to personal well-being and family life. All together, these choices reflect a company culture that is thoughtful, supportive and truly people-first.
 

Emily Ebersole
Emily Ebersole, VP Global Customer Support
Emily Ebersole, VP Global Customer Support

What People Are Saying About Zapier

  • Autonomy: Remote-first, async operating norms emphasize written communication, flexible schedules, and ownership, enabling high autonomy day to day. This approach is positioned as intentional, with documented practices and lightweight connection rituals.
  • Work-Life Balance: Wellness and remote‑work support via “Live Well” and “Work Well” budgets and recognition for flexibility indicate an environment supportive of balance. Periodic in‑person retreats add connection without eroding remote flexibility.
  • Market Position & Stability: Statements about strong ARR growth and a clear push into AI and automation point to durable momentum. This is framed as yielding interesting problems to solve and clearer product direction.

Zapier's Awards

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Zapier's Benefits

Established employee awards to honor work and contributions

Quarterly engagement surveys to gauge employee satisfaction

Promote from within

Provides customized development tracks

Implements team-based strategic planning

Offers a remote work program

We’ve been a remote, distributed team from day one, spread across 40+ countries. We use Slack and asynchronous tools to stay aligned, and we meet in person during annual summits to foster community.

Utilizes a flexible work schedule

We offer a flexible time-off policy, and most teammates take 4-6 weeks off per year for vacation and holidays.