Yext
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Provide phone and email concierge support for Yext enterprise products, deliver 1:1 training, troubleshoot client issues, manage inbound queues to meet SLAs, collaborate cross-functionally to improve user experience and meet QA/CSAT targets.
Artificial Intelligence • Information Technology • Internet of Things • Marketing Tech • Social Media • Software • SEO
Provide phone/email and 1:1 training support for enterprise customers across Yext products. Troubleshoot platform and client-specific issues, manage inbound queues to meet SLAs, collaborate with Client Success, Services, Engineering, and Product, meet QA/CSAT/productivity targets, and develop scalable Concierge Services processes.
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Manage procurement data and contracts in the P2P system: validate contract details, reconcile aged requisitions, review closed POs, maintain executive procurement analytics, set contract expiry reminders, produce ad-hoc reports, and update training/FAQ resources.
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The Technical Partner Manager will oversee publisher integration processes, ensuring quality and reliability while collaborating across teams to drive improvements and gather stakeholder insights.
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The Product Manager will lead product development for communication products, collaborating with teams to enhance customer engagement and defining strategic roadmaps.
Artificial Intelligence • Information Technology • Internet of Things • Marketing Tech • Social Media • Software • SEO
The Billing Analyst will manage billing operations including invoice processing, handle high-volume client inquiries, ensure compliance, and support reconciliation efforts.
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Develop automated infrastructures, optimize application performance, implement monitoring tools, and resolve issues in a primarily Linux environment.
Artificial Intelligence • Information Technology • Internet of Things • Marketing Tech • Social Media • Software • SEO
Serve as the primary commercial advisor to North America Enterprise Sales, structuring complex deals, enforcing pricing governance, coordinating cross-functionally, mentoring analysts, and building dashboards and insights to inform commercial strategy and executive reporting.
Artificial Intelligence • Information Technology • Internet of Things • Marketing Tech • Social Media • Software • SEO
Manage full sales cycle for mid-enterprise clients: prospecting, pipeline development, presenting Yext platform to senior executives, closing complex deals, forecasting, collaborating with Sales Engineers and Professional Services, ensuring customer satisfaction, and driving new business and expansions.
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Support reseller sales by identifying and prospecting potential partners, qualifying and conducting discovery conversations, executing outreach using sales intelligence tools, maintaining records in Salesforce, and collaborating with cross-functional teams to drive partner-led growth and meet discovery and SLA targets.
Artificial Intelligence • Information Technology • Internet of Things • Marketing Tech • Social Media • Software • SEO
Design, build, and maintain reliable infrastructure for Yext's SaaS platform, collaborating with engineering teams to enhance performance, security, and operational efficiency.
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Lead strategy and execution for global ERP and financial tech stack, oversee NetSuite and iPaaS integrations, manage systems team, deploy Coupa/Floqast/Kyriba, ensure SOX-compliant controls, and drive automation across GL, AP, Procurement, and Treasury.
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The Account Executive will lead the sales cycle for mid-enterprise clients, developing strategies, building relationships, and collaborating with teams to drive business growth and customer success.
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Serve as a strategic partner to Sales leadership, driving global sales operations, cross-functional alignment (Sales, Marketing, Product, Partnerships), managing QBRs and account planning, owning enterprise tech programs, enabling product feedback processes, and supporting talent planning and critical Sales and Customer Success initiatives.
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Lead enterprise data strategy and modern data stack (Snowflake, Matillion, Tableau). Own governance, security, KPI standardization, AI/ML enablement, team leadership, and delivery of scalable, high-quality analytics and executive reporting.
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Manage global bank account administration and bank relationships, support monthly/quarterly/year-end close and SOX controls, maintain treasury data in Kyriba, assist cash management optimization and FBAR reporting, handle KYC requests, and prepare analyses for senior management.
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Assess and test IT general controls, automated controls, and key reports in a SaaS environment to ensure SOX/SOC compliance. Manage end-to-end control testing, remediation tracking, and auditor liaison; evaluate risks from system changes and implementations; maintain GRC documentation and lead process improvement and control automation initiatives.
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The Director, Enterprise Sales is responsible for expanding the client base in Financial Services, managing complex sales cycles, and driving revenue growth by building relationships and implementing effective sales strategies.
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Lead and grow a regional enterprise sales team focused on net-new Fortune 500 business. Set regional revenue targets, build pipeline, forecast accurately, coach reps through complex sales cycles, drive outbound prospecting, represent Yext with exec briefings and demos, and partner cross-functionally on GTM and account-based campaigns.
Artificial Intelligence • Information Technology • Internet of Things • Marketing Tech • Social Media • Software • SEO
Lead the strategy and execution for Yext's messaging and email marketing products, focusing on user engagement and leveraging AI for enhanced automation.
