Jobs at Yext

Manage enterprise customer relationships, drive Yext platform adoption, support retention and expansion, develop strategic success plans, identify upsell opportunities, manage renewal risks, forecast renewals, and communicate product value and roadmap insights. Partner cross-functionally with Sales, Support, Product Management, Services, and Solution Engineering while using customer analytics and digital marketing expertise to improve outcomes.

Directs global revenue accounting, billing, collections, commissions accounting, revenue recognition, month-end close, internal controls, audits, reporting, and M&A integration. Manages a team of 11 across multiple countries, partners with commercial and finance stakeholders, improves revenue systems and processes, and ensures compliance with ASC 606 and company policies. The role also supports SEC reporting, investor relations disclosures, strategic initiatives, and requires domestic and international travel.

Own end-to-end demo engineering requests, including building and customizing Yext demo environments, configuring Knowledge Graph data, connectors, and crawlers, and creating front-end customizations. Generate SEO and digital-presence insights, reports, and pre-sales materials for Solutions Engineers. Collaborate with sales, client services, marketing, product, and RFP teams; maintain demo assets, manage Jira work, document best practices, troubleshoot configurations, and mentor junior colleagues.

Coordinates enterprise sales activities through account research, stakeholder mapping, CRM management, lead qualification, personalized outreach, meeting scheduling, and deal support. Uses AI tools and MCP integrations to automate research, identify buying signals, build account intelligence, and support sales workflows. Maintains Salesforce data, tracks pipeline activity, prepares sales materials, and collaborates with account executives, Marketing, and Customer Success. Requires English and German fluency.

Develop and maintain scalable, reliable search and retrieval systems powering Yext Search and Chat. Responsibilities include full software development lifecycle participation, storage and framework development, system design, testing, deployment, operations, and cross-functional collaboration. The role requires writing clean, documented code and responsibly evaluating AI-assisted development output, with emphasis on performance, relevance, security, privacy, and maintainability.

Coordinates enterprise sales activities through account research, stakeholder mapping, personalized outreach, CRM management, lead qualification, and deal support. Uses AI tools, MCP integrations, and Yext Scout to identify buying signals, automate research, analyze account visibility, and maintain actionable intelligence. Supports demos, proposals, scheduling, executive preparation, pipeline tracking, and collaboration across Account Executives, Marketing, and Customer Success. Requires fluency in English and German and experience with Salesforce or a comparable CRM.

Manage an enterprise customer portfolio focused on retention, expansion, adoption, and measurable business outcomes. Serve as a strategic advisor to executive stakeholders, analyze performance data, guide customers through AI-driven search and digital marketing changes, identify growth opportunities, support renewals, and lead escalations. Use AI tools to generate insights, improve execution, and translate complex market and competitive trends into actionable recommendations.

Leads and develops a software engineering team building customer-facing competitive intelligence products. Responsibilities include setting technical direction, translating priorities into execution plans, guiding architecture and quality, managing incidents, recruiting engineers, improving processes, and promoting responsible AI-assisted development. The role requires close collaboration with Product and Engineering leadership and is based in Rosslyn, Virginia, with at least three office days per week.

Lead the design, development, deployment, and operation of complex production software for Yext’s Competitive Intelligence products. Provide technical leadership, mentor engineers, guide architecture and technical planning, lead incident response, collaborate across teams, participate in recruiting, and promote high engineering standards. Build customer-facing experiences involving data, AI, visualizations, user interfaces, and agentic workflows while responsibly using and evaluating AI-assisted development tools.

Own statutory accounting, filings, financial reporting, audits, reconciliations, and close processes for international entities. Review intercompany and payroll accounting, manage regulatory submissions, analyze large datasets, coach Staff Accountants, and drive process improvements and automation. Requires a qualified Chartered Accountant with 6+ years of post-qualification experience, strong GAAP and IFRS knowledge, multinational accounting experience, and proficiency in Excel and related systems.

Investigate, escalate, and resolve technical issues across Yext’s publisher network. Act as a client- and publisher-facing representative, manage ticket escalations and SLAs, coordinate with Product and Engineering, maintain publisher category taxonomies, document processes, oversee outsourced support, and use Excel, SQL, Snowflake, and scripts to audit accounts and assess operational health.

Build and maintain full-stack web applications using React and backend technologies, develop ETL jobs for customer data in the Yext Knowledge Graph, improve development tooling, advise stakeholders on technical tradeoffs, collaborate with product, design, and project management, and deliver clean, tested code through Scrum-based development.

The Product Manager will lead product development for communication products, collaborating with teams to enhance customer engagement and defining strategic roadmaps.

Serve as a strategic partner to Sales leadership, driving global sales operations, cross-functional alignment (Sales, Marketing, Product, Partnerships), managing QBRs and account planning, owning enterprise tech programs, enabling product feedback processes, and supporting talent planning and critical Sales and Customer Success initiatives.

Coordinates enterprise sales activities through account research, stakeholder mapping, personalized outreach, lead qualification, scheduling, and deal support. Uses AI tools and MCP integrations to monitor buying signals, summarize information, and automate workflows. Maintains Salesforce data, dashboards, relationship maps, and account plans while tracking pipeline progression. Partners with account executives, Marketing, and Customer Success to support demos, executive meetings, proposals, and targeted customer engagement.

Coordinates enterprise sales pods through account research, stakeholder mapping, personalized outreach, lead qualification, meeting scheduling, proposal and demo preparation, CRM maintenance, and pipeline tracking. Uses AI tools, MCP integrations, and Yext’s Scout platform to detect buying signals, automate research, analyze account visibility, and generate actionable intelligence. Partners with account executives, Marketing, and Customer Success to support multi-threaded account engagement and deal progression.

Own the vision, strategy, and roadmap for Yext’s 1:1 messaging and email marketing products. Lead cross-functional development of scalable, AI-enabled communication experiences, validate customer needs, define success metrics, and partner with go-to-market teams to drive launches, adoption, engagement, and customer value.

The Director, Enterprise Sales is responsible for expanding the client base in Financial Services, managing complex sales cycles, and driving revenue growth by building relationships and implementing effective sales strategies.

Lead and grow a regional enterprise sales team focused on net-new Fortune 500 business. Set regional revenue targets, build pipeline, forecast accurately, coach reps through complex sales cycles, drive outbound prospecting, represent Yext with exec briefings and demos, and partner cross-functionally on GTM and account-based campaigns.

Lead cloud and product security by implementing Security as Code, automating cloud controls, securing container workloads (Docker/Kubernetes), integrating security testing into CI/CD, managing vulnerability scanning and remediation, conducting threat modeling and architecture reviews, and aligning controls to compliance frameworks like SOC2 and ISO 27001.