Jobs at XTB

Design, implement and maintain high-performance, highly available Java microservices in a Scrum team. Work on scalable systems processing large data volumes with low latency, ensure code quality and testability, and collaborate across the team to deliver features and improvements.

Provide customer support to Indonesian-speaking clients through phone, chat, and email. Handle KYC and onboarding, complaints, CRM updates, and customer relationship management while monitoring financial markets. Collaborate with international teams to ensure effective service delivery. The role requires rotational shift availability, strong communication and multitasking skills, customer service experience, financial market knowledge, and a Wakil Pialang Berjangka license.

Design, build, and maintain reliable data pipelines supporting accounting and tax systems. Migrate legacy SQL Server solutions to Databricks and Spark, develop Python REST services and web interfaces, integrate data sources, and create CI/CD and Infrastructure as Code solutions. The role also involves data modeling, workflow orchestration, quality monitoring, architectural decisions, code reviews, documentation, and collaboration with engineering and finance stakeholders under monthly accounting deadlines.

Lead end-to-end recruitment for XTB’s Indonesian business across sales, marketing, operations, compliance, and other corporate functions. Partner with hiring managers, source and engage candidates, build talent pipelines, optimize selection processes, advise on local market conditions and compensation, negotiate offers, ensure compliance with Indonesian labor law, and promote XTB as an employer of choice.

Create and oversee visual concepts for global and local marketing campaigns, ensuring alignment with brand strategy and visual identity guidelines. Collaborate with marketing, branding, and motion design teams, while mentoring colleagues and sharing knowledge. The role requires strong creative judgment, communication, quality focus, and awareness of visual communication trends. Applicants must provide a portfolio and will work in a hybrid environment in Warsaw.

Acquire new clients for XTB Indonesia by contacting and following up with prospects, guiding them through account opening and verification, and converting registrations into funded, active trading accounts. Maintain CRM records, meet account and deposit targets, coordinate with internal teams to resolve onboarding issues, follow compliance procedures, and support client acquisition campaigns.

Lead and grow the Site Reliability Engineering team, define organization-wide reliability and observability strategies, oversee incident management and on-call operations, and drive scalable infrastructure improvements. The role requires leadership across SRE and DevOps, technical direction for Azure, Kubernetes, and on-premises systems, standardized telemetry, data-driven operational management, and the use of AI/ML for reliability automation.

Provides customer support to Polish-speaking clients primarily through chat, resolves inquiries and complaints, updates CRM records, monitors financial markets, and collaborates with internal departments and international branches. Requires fluent Polish, B2 English, strong communication skills, independent prioritization, and availability for rotational shifts including nights. Previous customer support and financial-market knowledge are preferred.

Designs and operates highly available hybrid and multi-cloud infrastructure supporting large-scale financial systems. Responsibilities include Kubernetes, Terraform-based infrastructure automation, GitLab CI/CD, GitOps, observability, IAM and RBAC, cloud governance, hybrid networking, security, resilience, and FinOps optimization across AWS, Azure, and GCP environments.

Conduct qualitative and quantitative UX research for B2C products, develop research strategies, coordinate evaluative and exploratory studies, maintain research tools and repositories, analyze customer feedback and UX metrics, and translate insights into actionable design recommendations. Present findings across product and program teams while optimizing research workflows and documentation.

Owns local information security accountability in Lithuania, including ISMS governance, DORA and regulatory compliance, ICT risk management, incident response, business continuity, supplier security assessments, regulator coordination, security awareness training, and executive reporting. Works with global security, engineering, compliance, legal, and technology teams to protect information assets and maintain operational resilience.

Designs and maintains Power BI reports, applications, data models, data marts, and ETL pipelines using Databricks, dbt, and SQL. Builds AI agents, supports requirements analysis, implements data quality controls, optimizes processes, and collaborates with cross-functional teams. The role includes documentation, Jira-based project coordination, DevOps automation, and mentoring team members. It requires advanced Power BI and Databricks expertise, cloud experience, and familiarity with data governance and Data Mesh architecture.

Leads XTB Indonesia’s public relations and corporate communications strategy, including media relations, press releases, executive communications, messaging, reputation management, crisis communications, agency oversight, compliance, budgets, KPIs, and performance measurement. Advises senior leadership, builds Indonesian media relationships, ensures global brand alignment, and manages communications for Indonesian stakeholders.

Provide customer support to Czech- and Slovak-speaking clients through phone, chat, and email. Resolve inquiries and complaints, maintain positive client relationships, explain financial services, monitor financial markets, and update client information in the CRM system. Collaborate with international branches and internal teams while prioritizing tasks and maintaining high service quality.

Senior Security Engineer responsible for incident response, security monitoring, cybersecurity tool management, vulnerability assessment, threat modeling, infrastructure audits, and security awareness training. The role spans defensive security, offensive security, and DevSecOps, requiring collaboration with IT, DevOps, and business stakeholders across on-premises and cloud environments.

Acquire and engage prospective clients through phone, email, and other channels; follow up on leads, convert prospects, maintain client relationships, and meet sales targets. The role requires building knowledge of financial markets, forex, CFDs, products, and the trading platform while ensuring communications comply with company procedures and regulations.

Design and develop scalable, responsive trading-platform interfaces with Angular and TypeScript. Integrate REST and gRPC APIs, support microfrontend architectures, maintain code quality through reviews and design patterns, and write unit and integration tests. Collaborate in Agile Scrum teams, ensure accessibility compliance, solve technical challenges, share knowledge, and evaluate technologies that improve product quality and team efficiency.

Leads the global transfer pricing strategy for XTB Group, including cross-border remuneration models, Master and Local Files, benchmarking, CbCR implementation, tax audit defense, regulatory monitoring, and tax compliance across CIT, VAT, WHT, PIT, CFC, QI/QDD, and MDR. Advises on new financial products, conducts tax research, prepares rulings, and develops internal tax policies.

Supports influencer and partner marketing by building relationships, acquiring new partners, monitoring campaign performance, analyzing network results, verifying billing and contracts, and helping create promotional formats. The role requires strong communication, organization, English proficiency, teamwork, and interest in financial markets. Experience with B2B partnerships or influencer marketing is advantageous.

Lead product vision and roadmap, define KPIs, validate with user research, translate vision into tasks for engineering, coordinate stakeholders (legal, risk, marketing), run discovery and workshops, and use data/AI tools to measure and improve customer experience.