Account Manager (m/f/d)

Posted 6 Days Ago
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Hiring Remotely in Berlin, DEU
In-Office or Remote
40K-55K Annually
Entry level
Fintech • Financial Services
The Role
Acquire and support individual and corporate clients through phone and email, manage active accounts, reactivate inactive clients, and provide consultations on financial products. Participate in trade fairs and sales events, support product launches, deliver client education, and help create marketing materials. The role requires native-level German, good English, strong communication, sales motivation, financial-market interest, and proactive customer engagement.
Summary Generated by Built In

XTB is a leading European online broker characterized by years of experience, personalized service, and forward-looking technologies. Whether you want to invest long-term or trade actively – XTB is the place where your money works! We offer our clients everything they need to achieve their financial goals.

XTB has been operating as a FinTech since 2005. Its rapid growth story led to an IPO in 2016, making XTB the fourth-largest publicly listed Forex and CFD broker globally. With around 1,500 employees, the XTB Group serves nearly 3 million clients in more than 19 countries worldwide (including 13 branches) and has added a wide range of products and services to its portfolio over the years.

To strengthen our sales team and the XTB brand across the German-speaking region, we are looking for full-time Account Managers (m/f/d) across Germany as soon as possible.

Responsibilities:

  • Professional acquisition of interested individual and corporate clients, primarily via phone and email (no cold calling!)
  • Phone consultations with new clients regarding XTB’s products and accounts, including after-sales support
  • Ongoing account management and support for your active client base
  • Win-back and reactivation of inactive clients
  • Participation in trade fairs and sales events across Germany (up to 5 times per year) 
  • Supporting product and platform launches
  • Assisting with and delivering educational programs for clients Contributing to the creation of various materials for existing and prospective clients

What you bring to the table:

  • A strong interest in the stock market, trading, and financial markets in general
  • Sales drive and a genuine enthusiasm for selling and customer engagement
  • Native-level German (written and spoken) as well as good English language skills
  • Excellent communication and presentation skills to explain complex financial products clearly
  • High level of personal accountability, proactive initiative, and the ability to work under time pressure
  • Preferred, but not mandatory: a completed degree or commercial apprenticeship in finance, business, economics, or a related field

Nice to have:

  • Experience with Salesforce or other CRM system
  • Stocks/CFDs knowledge

What we offer:

  • Permanent employment contract, up to 100% remote work within Germany
  • No shark-tank mentality: we work collaboratively as a team and reward success with an attractive quarterly team bonus 
  • Company health insurance with an annual budget of over 600 EUR for treatment allowances and supplemental dental coverage (including premium dental care / PVZ)
  • Remote & Hybrid work: working from home and the option to work at our Berlin office are part of our offering (flexible/hybrid tailored to your preferences) 
  • Monthly home office stipend of 50 EUR to help offset your remote work costs
  • 30 days of annual paid leave (based on a 5-day workweek), plus additional vacation benefits based on length of service 
  • Modern equipment for home and office: company laptop and full peripheral setup
  • Fresh fruit, water, and unlimited coffee at the office to keep you energized, focused, and healthy

Skills Required

  • Native-level German language skills, written and spoken
  • Good English language skills
  • Strong interest in the stock market, trading, and financial markets
  • Sales drive and enthusiasm for selling and customer engagement
  • Excellent communication and presentation skills
  • Ability to explain complex financial products clearly
  • High personal accountability and proactive initiative
  • Ability to work under time pressure
  • Completed degree or commercial apprenticeship in finance, business, economics, or a related field
  • Experience with Salesforce or another CRM system
  • Knowledge of stocks and CFDs
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The Company
1,701 Employees
Year Founded: 2002

What We Do

XTB is a Poland-based online trading and investment company that provides access to thousands of CFDs on currencies, indices, commodities, stocks and ETFs, as well as real stocks, ETFs and Investment Plans. It combines proprietary financial technology, including the xStation platform, with brokerage, investing and savings services, aiming to operate as an all-in-one investment application for clients across international markets.

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