Jobs at Wynn Al Marjan Island

Provides confidential executive support to the SVP of Gaming Administration by managing calendars, travel, correspondence, meetings, regulatory submissions, secure records, project deadlines, VIP visits, and communications with senior leaders, external partners, and gaming authorities.

Designs, develops, tests, and maintains digital products and distributed services for a hospitality resort. Responsibilities include code reviews, architecture and reliability assessments, monitoring, incident resolution, root cause analysis, automation, and continuous improvement. The role collaborates with technology and operations partners while applying cloud, containerization, infrastructure-as-code, and observability practices.

Leads all table games operations, including blackjack, baccarat, roulette, poker, and specialty games. Develops strategies to improve revenue, efficiency, compliance, staffing, and guest satisfaction. Recruits and mentors staff, analyzes financial and performance data, handles escalated guest issues, and collaborates with surveillance, security, compliance, and marketing teams. The role also supports launching table games in an emerging market and requires familiarity with Middle Eastern regulations and cultural practices.

Analyze hotel booking trends, channel profitability, competitor rates, group displacement, demand forecasts, and revenue performance. Maintain rates, inventory, and data integrity across distribution systems while developing dashboards and executive reports using Excel, SQL, Power BI, and Tableau. Provide data-driven recommendations on pricing, inventory controls, promotions, segmentation, and demand management, partnering with Sales, Marketing, Finance, Operations, and Distribution teams.

Lead international VIP player development for Wynn Al Marjan Island, driving revenue via VIP relationships, targeted acquisition/retention strategies, CRM-driven player insights, VIP events, team leadership, and cross-functional collaboration to maximize gaming profitability and guest satisfaction.

Plans and oversees recreational events, fitness programs, wellness activities, and entertainment for resort staff housing residents. Maintains recreational facilities, coordinates vendors and departments, manages budgets, ensures safety compliance, gathers tenant feedback, and promotes community, wellness, engagement, and luxury service standards.

Welcomes spa guests, manages reservations and schedules, provides service and product information, processes payments, resolves inquiries, maintains supplies and reception standards, promotes spa offerings, supports marketing initiatives, and tracks guest feedback and sales performance. The role requires professional communication, organization, multitasking, flexible availability, and familiarity with spa booking systems and Microsoft Office.

Creates, maintains, stores, and installs floral arrangements throughout the luxury resort, including public areas, guest orders, restaurants, offices, banquets, weddings, and special events. Maintains the floral workshop, refrigeration, cleanliness, health and safety standards, and recycling practices. Collaborates professionally with supervisors, departments, contractors, and multicultural teams while supporting large-scale arrangements and flexible hotel operations.

Assists with food preparation and service in an assigned kitchen section. Prepares dishes according to recipes, maintains food quality and presentation, follows HACCP and hygiene standards, manages ingredient storage and stock rotation, supports inventory control, operates kitchen equipment safely, and keeps workstations clean and organized.

Prepare employee rosters using the designated scheduling system, coordinate with departments and operations managers on workforce needs, process workforce administration documentation, and support employees with labor and payroll policies. The role requires accurate, timely administrative work, strong Excel skills, courteous internal customer service, and compliance with HR and company procedures in a fast-paced hospitality environment.

Supervise workforce administration, including roster preparation, labor planning, documentation, employee policy support, compliance, reporting, and process improvement. Coordinate with department leaders to resolve workforce issues, train and mentor team members, and maintain efficient scheduling operations and high service standards.

Provides application and enterprise IT support, including level-three troubleshooting, incident and problem management, system monitoring, testing, documentation, and outage resolution. The role partners with business owners, development, engineering, and support teams to maintain uptime, gather requirements, refine processes, and coordinate minor technology projects. On-call support, maintenance activities, system simulations, and user communications are also required.

Source and screen candidates, coordinate interviews, conduct reference checks, support onboarding, maintain recruitment records, and ensure compliance with labor laws and company policies. The role also supports manpower planning, recruitment reporting, agency relationships, attraction strategies, and process improvements while collaborating with hiring managers and People & Culture stakeholders.

Lead international marketing to grow gaming and luxury-hospitality revenue across APAC, Europe, North America and the Middle East. Drive VIP player acquisition, partnerships, and data-driven campaigns; own P&L, budgets, ROI, and compliance. Build and mentor multicultural teams, negotiate high-value relationships, and execute global brand activations while ensuring regulatory and data protection adherence.

Supervise spa reception operations, including guest check-in, appointment scheduling, payments, reservations, inventory, reporting, and reconciliation. Lead and coach receptionists, coordinate with therapists and resort teams, address guest concerns, uphold Forbes Five Star standards, promote spa services and products, and track guest feedback and sales performance.

Manage all spa operations, including staffing, scheduling, inventory, service delivery, guest satisfaction, compliance, and financial performance. Lead and develop the spa team, maintain luxury and Forbes Five-Star standards, resolve guest concerns, drive service and retail sales, and collaborate with marketing and reservations. The role also oversees operational reporting, audits, licensing, hygiene, safety, and integration of wellness industry best practices.

Build and optimize predictive models for gaming marketing campaigns; prepare datasets, engineer features, and produce analytical segments and model-driven attributes. Create dashboards and reports, support campaign targeting, A/B testing, and ad hoc marketing analysis. Collaborate with loyalty marketing and business teams, identify data anomalies, document reproducible workflows, and communicate findings to nontechnical stakeholders.

Deploys, monitors, and maintains machine learning models for gaming marketing and player analytics. Builds scoring, segmentation, feature, and campaign data pipelines; ensures workflow reliability through scheduling, alerting, QA, and drift monitoring. Collaborates with data scientists, campaign operations, IT, and infrastructure teams to productionize models, manage retraining and rollouts, optimize performance, and maintain governance, security, documentation, and version control.

Leads database marketing strategy for gaming customers, including reinvestment economics, segmentation, predictive modeling, CRM campaigns, hosted-customer offers, performance analytics, and executive reporting. Oversees CRM, campaign management, data science, analytics, segmentation, and marketing operations teams while aligning offers and profitability with Finance and gaming leadership.

Manages the full lifecycle of database marketing campaigns, including audience selection, data extraction, targeting validation, deployment coordination, testing, monitoring, and post-campaign analysis. Translates predictive models, segmentation, and business rules into campaign criteria while ensuring accuracy and deadlines. Partners with Marketing, Data Science, Gaming Operations, Loyalty, Revenue Management, and Food & Beverage teams to execute campaigns and resolve data or targeting issues.