Jobs at Wynn Al Marjan Island

Leads food and beverage marketing across a multi-concept hospitality portfolio, driving guest covers, revenue, engagement, and brand awareness. Owns the marketing calendar, seasonal and always-on campaigns, content production, creative assets, agency partnerships, and cross-functional alignment with revenue, sales, reservations, and operations teams. Monitors campaign performance and market trends to optimize strategy. Requires at least five years of F&B or nightlife marketing experience, digital marketing and analytics expertise, strong stakeholder management, UAE market knowledge, and fluent English.

Oversee employee onboarding, coordinate training programs, manage the Learning Management System, track mandatory training, and support learning initiatives across the resort. The role evaluates training effectiveness, manages timelines and resources, collaborates with training partners, mentors junior team members, and delivers engaging instructor-led, on-the-job, and digital learning experiences.

Facilitates new-joiner orientation and supports training programs, refresher sessions, brand culture initiatives, and service standards training. Prepares learning materials, coordinates schedules and logistics, maintains attendance and completion records, supports training effectiveness evaluations, and assists with vendor and stakeholder coordination. Requires strong presentation, organization, communication, and administrative skills, with flexibility for weekends and holidays.

Manages gaming technician operations, including maintenance, troubleshooting, installation, configuration, relocation, and removal of electronic gaming and table game equipment. Leads technician scheduling, coaching, and training while monitoring equipment performance and uptime. Ensures compliance with UAE gaming regulations, internal controls, and manufacturer specifications. Maintains technical and regulatory records, coordinates with vendors, supports gaming platform and cashless solution integration, and collaborates with IT, Surveillance, and Gaming Operations to maintain reliable, connected systems.

Leads financial close, consolidation, financial reporting, general ledger oversight, reconciliations, fixed asset accounting, audits, controls, and technical accounting. The role develops accounting policies, drives process improvements and automation, coordinates across Finance and operating departments, and leads the accounting team through the resort’s transition to post-opening operations.

Designs, deploys, supports, and optimizes enterprise networks, including LAN/WAN, SD-WAN, VPN, cloud connectivity, routers, switches, firewalls, and wireless infrastructure. Monitors performance, troubleshoots incidents, plans capacity, applies security controls, collaborates with vendors and IT teams, documents network architecture, supports audits and disaster recovery, and assists with end-user network issues.

Designs and maintains hybrid infrastructure across servers, storage, virtualization, and cloud platforms. Develops automation for deployment, monitoring, and incident response; monitors system health; performs root cause analysis and postmortems; establishes SLAs, SLOs, and error budgets; supports compliance and security requirements; and documents configurations and troubleshooting procedures. Collaborates with software engineering, cybersecurity, and product teams in a highly available, 24-hour operational environment.

Make outbound and handle inbound calls to promote gaming programs, events, VIP/loyalty benefits; maintain CRM records, grow qualified player database, meet call and conversion targets, escalate high-value leads, and collaborate with marketing and VIP teams.

Leads end-to-end business analysis for complex enterprise application implementations, including requirements discovery, process mapping, solution validation, traceability, UAT, deployment readiness, and business acceptance. Facilitates stakeholder workshops, resolves cross-functional dependencies, evaluates integrations and operational impacts, and coordinates with IT teams, project managers, cybersecurity, vendors, and business stakeholders. The role also supports documentation, training, status reporting, process improvement, and mentoring of other Business Analysts.

Supervise gaming marketing services and telemarketing, ensure compliance with UAE/GCGRA regulations and Responsible Gaming, oversee VIP player engagement under AML/KYC controls, coordinate operations across departments, monitor staffing and service delivery, and maintain audit‑ready reports and documentation.

Oversees office services and mail room operations, including mail and courier handling, inventory, printing, equipment, records storage, vendors, invoices, budgets, and reporting. Supervises and develops the team, maintains procedures, coordinates office moves and projects, ensures confidentiality and safety compliance, and deputizes for the Manager. The role requires strong organization, cost awareness, communication, and operational coordination in a resort environment.

Manages uniform inventory, issuance, returns, fittings, cleaning, repairs, replacements, procurement, vendor performance, budgeting, reporting, and compliance. Supervises the uniform control team, coordinates with laundry and other departments, maintains records and SOPs, and ensures uniforms meet sizing, quality, safety, and branding standards.

Own and govern digital content across the resort’s websites, app, booking, CRM, reservation, signage, and third-party platforms. Manage content calendars, publishing, QA, metadata, localization, workflows, asset rights, SEO, and brand compliance. Collaborate with cross-functional teams and agencies, train content contributors, and analyze performance to improve messaging and digital experiences.

Manages gaming accounting operations, including revenue audits, cash management, reconciliations, financial reporting, budgeting, forecasting, compliance, and audit support. Supervises and develops accounting staff, analyzes financial performance, improves accounting processes, and partners with gaming operations and other departments to resolve issues. Maintains financial data confidentiality and supports strategic finance initiatives.

Oversee procurement buyers, sourcing, RFPs, supplier negotiations, vendor relationships, category strategies, KPIs, and procure-to-pay processes. The role collaborates with internal departments to optimize total cost of ownership, improve procurement systems and SOPs, and train buyers and end users. It also requires managing supplier performance, developing team capabilities, and ensuring procurement activities support organizational goals.

Designs, develops, tests, and maintains digital products and distributed services for a hospitality resort. Responsibilities include code reviews, architecture and reliability assessments, monitoring, incident resolution, root cause analysis, automation, and continuous improvement. The role collaborates with technology and operations partners while applying cloud, containerization, infrastructure-as-code, and observability practices.

Lead international marketing to grow gaming and luxury-hospitality revenue across APAC, Europe, North America and the Middle East. Drive VIP player acquisition, partnerships, and data-driven campaigns; own P&L, budgets, ROI, and compliance. Build and mentor multicultural teams, negotiate high-value relationships, and execute global brand activations while ensuring regulatory and data protection adherence.

Leads database marketing strategy for gaming customers, including reinvestment economics, segmentation, predictive modeling, CRM campaigns, hosted-customer offers, performance analytics, and executive reporting. Oversees CRM, campaign management, data science, analytics, segmentation, and marketing operations teams while aligning offers and profitability with Finance and gaming leadership.

Manages resort-wide uniform inventory, issuance, returns, procurement, vendor performance, fittings, repairs, replacements, budgeting, reporting, and compliance. Supervises the uniform control team, coordinates with laundry and other departments, maintains SOPs, safeguards employee records, and ensures uniforms meet quality, safety, health, and branding standards.

Oversee the full lifecycle of commercial contracts, including drafting, negotiation, execution, renewals, compliance, risk mitigation, supplier performance, and closeout. Maintain contract records, monitor obligations and milestones, prepare status and risk reports, support dispute resolution, improve contract administration processes, and mentor Contract Services team members while collaborating with Legal, Procurement, Finance, and operational departments.