Assistant Manager-Learning & Development

Posted 10 Days Ago
Be an Early Applicant
Hiring Remotely in United Arab Emirates
Remote
Junior
Gaming • News + Entertainment • Travel • Hospitality
The Role
Oversee employee onboarding, coordinate training programs, manage the Learning Management System, track mandatory training, and support learning initiatives across the resort. The role evaluates training effectiveness, manages timelines and resources, collaborates with training partners, mentors junior team members, and delivers engaging instructor-led, on-the-job, and digital learning experiences.
Summary Generated by Built In

About Wynn Al Marjan Island:

On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About the Position:

Wynn Al Marjan Island is looking for a skilled Assistant Manager – Learning & Development

to join our Learning & Development team. 

The primary duties and responsibilities of this role are:

  • Oversee the full onboarding journey, including orientation and probation, ensuring departmental onboarding programs are in place and aligned with company standards.
  • Support the Director in the design, development, and implementation of learning initiatives across departments.
  • Apply project management skills to coordinate multiple training programs with competing deadlines.
  • Co-manage the Learning Management System (LMS), including course creation, audience management, and multimedia content development.
  • Track and coordinate attendance for mandatory training sessions and property-wide learning events.
  • Collaborate with Wynn Resorts training partners to share best practices and leverage shared resources.
  • Mentor junior L&D team members and support their professional development.
  • Conduct regular reviews of training effectiveness and recommend improvements.
  • Maintain project timelines, manage resources, and work independently with minimal supervision.
  • Report to the L&D Manager and perform additional responsibilities as assigned.

About You:

  • Bachelor’s degree in Business, Hospitality, or a related field preferred
  • Minimum 2 years of experience in training/facilitation and hotel or casino operations, or an equivalent combination of education and experience
  • Experience in frontline hospitality operations with a strong understanding of luxury service standards
  • Proven ability to design and deliver engaging training through instructor-led sessions, on-the-job learning, and digital platforms
  • Excellent verbal and written communication skills with the ability to engage all levels of the organization
  • Strong organizational and time management skills; able to manage multiple priorities under pressure
  • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); experience with design software is a plus
  • Familiarity with Learning Management Systems and eLearning development tools preferred
  • Flexible schedule, including availability on weekends and holidays as needed
  • Professional appearance and adherence to company standards

About Wynn Al Marjan Island’s Benefits:

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

Skills Required

  • Bachelor's degree in Business, Hospitality, or a related field
  • Minimum 2 years of experience in training or facilitation and hotel or casino operations, or equivalent education and experience
  • Experience in frontline hospitality operations and luxury service standards
  • Ability to design and deliver instructor-led, on-the-job, and digital training
  • Excellent verbal and written communication skills
  • Strong organizational and time management skills
  • Ability to manage multiple priorities under pressure
  • Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
  • Experience with design software
  • Familiarity with Learning Management Systems and eLearning development tools
  • Flexible schedule, including weekends and holidays
  • Professional appearance and adherence to company standards
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The Company
386 Employees
Year Founded: 2024

What We Do

Wynn Al Marjan Island is an under-construction integrated resort in Ras Al Khaimah, United Arab Emirates, developed by Wynn Resorts. Set to open in 2027, it will be the UAE's first integrated resort and first casino resort, featuring luxury accommodations, multiple dining options, retail spaces, entertainment, and spa facilities.

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