Systems Engineer - IT Operations Eng & Support

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in United Arab Emirates
Remote
Mid level
Gaming • News + Entertainment • Travel • Hospitality
The Role
Designs and maintains hybrid infrastructure across servers, storage, virtualization, and cloud platforms. Develops automation for deployment, monitoring, and incident response; monitors system health; performs root cause analysis and postmortems; establishes SLAs, SLOs, and error budgets; supports compliance and security requirements; and documents configurations and troubleshooting procedures. Collaborates with software engineering, cybersecurity, and product teams in a highly available, 24-hour operational environment.
Summary Generated by Built In

About Wynn Al Marjan Island:

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.


About the Position:

Wynn Al Marjan Island is currently seeking a Systems Engineer to join our IT Operations Engineering & Support Team. 

The primary duties and responsibilities of this role are:

  • Design and implement scalable infrastructure solutions across hybrid environments
  • Maintain and upgrade systems including servers, storage, virtualization platforms, and cloud services
  • Develop automation tools for deployment, monitoring, and incident response
  • Monitor system health using dashboards, alerts, and telemetry tools (e.g., DataDog, Kibana)
  • Conduct root cause analysis and postmortems for major incidents
  • Collaborate with software engineering, cybersecurity, and product teams to ensure operational excellence
  • Establish and refine service-level agreements (SLAs), service-level objectives (SLOs), and error budgets to guide reliability efforts
  • Ensure compliance with IT policies, data protection standards, and audit requirements
  • Document system configurations and procedures, and create troubleshooting guides


About You:

The ideal candidate for this position will have the following experience and qualifications:

  • Bachelor’s degree in computer science, information technology, or a related field
  • 3–5 years of experience in systems engineering, DevOps, or IT infrastructure roles
  • Senior-level experience supporting enterprise server infrastructure, including experience supporting a highly available, 24-hour operational environment. Knowledge of hybrid infrastructure, infrastructure automation, and enterprise security practices, as well as Active Directory, DNS, DHCP, TCP/IP, storage, backup, monitoring, and certificate services.
  • Strong knowledge of installing, configuring, monitoring, hardening, and troubleshooting Windows and/or Linux systems.
  • Strong scripting and programming skills (Python, Bash, PowerShell)
  • Experience with cloud platforms (Azure, AWS) and virtualization (VMware, Hyper-V)
  • Familiarity with containerization (Docker, Kubernetes)
  • Deep understanding of distributed systems and microservices architecture
  • Certifications such as Azure/AWS, ITIL, or SRE-focused credentials
  • Experience with CI/CD pipelines and DevOps practices
  • Strong analytical and communication skills
  • Ability to work independently and in cross-functional teams

 

About Wynn Al Marjan Island’s Benefits:

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

 

Skills Required

  • Bachelor's degree in computer science, information technology, or a related field
  • 3-5 years of experience in systems engineering, DevOps, or IT infrastructure roles
  • Experience supporting enterprise server infrastructure in a highly available, 24-hour operational environment
  • Knowledge of hybrid infrastructure, infrastructure automation, enterprise security practices, Active Directory, DNS, DHCP, TCP/IP, storage, backup, monitoring, and certificate services
  • Experience installing, configuring, monitoring, hardening, and troubleshooting Windows and/or Linux systems
  • Strong scripting and programming skills in Python, Bash, and PowerShell
  • Experience with Azure or AWS cloud platforms and VMware or Hyper-V virtualization
  • Familiarity with Docker and Kubernetes
  • Understanding of distributed systems and microservices architecture
  • Certifications such as Azure/AWS, ITIL, or SRE-focused credentials
  • Experience with CI/CD pipelines and DevOps practices
  • Strong analytical and communication skills
  • Ability to work independently and in cross-functional teams
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The Company
386 Employees
Year Founded: 2024

What We Do

Wynn Al Marjan Island is an under-construction integrated resort in Ras Al Khaimah, United Arab Emirates, developed by Wynn Resorts. Set to open in 2027, it will be the UAE's first integrated resort and first casino resort, featuring luxury accommodations, multiple dining options, retail spaces, entertainment, and spa facilities.

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