Jobs at WSH Group Limited

Owns end-to-end recruitment for hospitality and operational roles, from vacancy briefing, advertising, sourcing, screening, and shortlisting through interviews, offers, pre-employment checks, and onboarding. The role partners closely with hiring managers, maintains recruitment systems and candidate pipelines, delivers a positive candidate experience, and supports recruitment events and careers fairs. It is a full-time hybrid position requiring prior recruitment experience, strong communication, organization, relationship-building, and confidence using recruitment technology.

Supports HR compliance across multiple brands by maintaining policies, onboarding documentation, employment contracts, Right to Work records, references, DBS checks, and HR data. Assists with TUPE, DSAR requests, compliance training, HRIS improvements, audits, supplier reporting, and policy communications while ensuring accurate, consistent, confidential, and timely HR administration.

Leads the people agenda for the BA Lounges contract, partnering with senior and operational leaders on recruitment, employee relations, engagement, performance, development, talent, and succession. Manages the internal People Team, provides HR guidance and coaching, promotes an inclusive and high-performing culture, and aligns employee and management objectives with organizational goals. The role also supports communication, conflict resolution, continuous improvement, and employee growth in a fast-paced hospitality environment.

Provides practical HR guidance to managers and employees across the full employee lifecycle, including recruitment, onboarding, development, engagement, performance management, employee relations, and retention. Builds trusted stakeholder relationships, coordinates people initiatives, supports employment law and inclusion activities, and helps implement the organizational People Plan across hospitality contracts.

Prepares monthly management accounts for UK&I entities, including journal postings, balance sheet reconciliations, fixed asset register maintenance, and audit support. The role addresses accounting queries, supports operational stakeholders, and drives process improvements. Candidates should be detail-oriented, comfortable with Excel and finance systems, committed to completing an ICAEW or equivalent accounting qualification, and able to work collaboratively toward reporting deadlines.

The Logistics Manager oversees back-of-house logistics across London Zoo and central events, including deliveries, stock control, equipment inventory, storage, facilities, event setup and breakdowns. The role leads logistics teams, coordinates off-site deliveries, manages budgets and labor costs, partners with chefs and event leaders, and ensures compliance with HACCP, food safety, COSHH, health and safety, and risk assessment requirements.

Provides reception, meet-and-greet, visitor assistance, office support, meeting-room management, and hospitality services for staff and visitors. The role requires anticipating client needs, resolving issues, maintaining high service standards, and helping improve service delivery within a corporate office environment.

Supports supply chain commercial initiatives through pricing analysis, procurement insights, cost optimization, supplier performance reviews, benchmarking, forecasting, and market trend analysis. Builds Excel and Power BI dashboards, cleans and analyzes large datasets, tracks inflation and commodity indices, identifies savings opportunities and value leakage, and translates complex data into recommendations that improve margins and commercial decision-making.

Oversee a reception team and deliver hands-on corporate front-of-house services. Welcome visitors and staff, manage the switchboard and inbox, coordinate meeting rooms and events, maintain administrative records and statistics, and supervise a part-time receptionist. The role requires strong customer service, communication, organization, problem-solving, Microsoft Office, and team management skills.

Creates, writes, designs, and manages tender bids, proposals, presentations, and related collateral. Develops persuasive content, case studies, executive summaries, and tailored responses; collaborates with sales, design, marketing, and stakeholders; ensures accuracy, consistency, and timely submission. The role also involves editing, proofreading, template creation, tender matrix maintenance, process improvement, and researching software to streamline bid production.

Welcomes staff and visitors, manages front-of-house operations, supports meetings and events, handles room bookings and incoming calls, and performs light administrative tasks. The role requires a warm, professional approach, strong communication, organization, adaptability, customer service, security awareness, and confidence using IT systems and Microsoft Office.

Provides end-to-end HR administration across the employee lifecycle, including onboarding, contractual changes, probation reviews, leavers, employee relations, recruitment, and learning activities. Maintains accurate HR records, produces people reports, supports compliance with employment legislation and GDPR, and handles confidential employee information. The role also contributes to engagement, wellbeing, People projects, and process improvement while supporting managers and employees with HR queries.

Provides confidential HR advice to employees and managers, handling employee relations, performance and conduct matters, conflict resolution, onboarding, policy interpretation, and compliance. The role maintains HR records, supports engagement and culture initiatives, analyzes employee trends, manages complex ER cases, conducts mediation, and keeps current with employment law and safeguarding requirements.

Provide professional reception and guest services at a global consultancy’s Edinburgh office. Responsibilities include greeting staff and visitors, supporting office operations, managing meeting rooms, facilitating hospitality services, anticipating client needs, and exceeding service expectations. The role requires flexible weekday shifts and occasional out-of-hours event overtime.

Welcomes visitors and employees, manages reception, meeting room bookings, calls, emails, guest escorts, refreshments, and client enquiries. Supports facilities services through scanning, archiving, desk audits, contractor management, digitalisation initiatives, and lobby hosting. Builds client relationships, resolves requests, gathers feedback, and identifies service improvements while working rotating weekday shifts in a corporate office.

Leads the venue’s sales and marketing function, setting commercial strategy, driving new business, managing major accounts and agency relationships, overseeing marketing, and forecasting revenue. The role requires personally generating opportunities, closing high-value conference and events business, developing the team, managing the pipeline, and building long-term client and stakeholder relationships. The initial target is £200,000 in additional external business, supporting future conference revenue growth to £1 million and beyond.

Provides a professional front-of-house experience for visitors, staff, and clients. Responsibilities include visitor registration, meeting room bookings, hospitality coordination, telephone and email support, workplace administration, facilities issue reporting, event support, security protocol compliance, and maintaining presentation-ready reception and communal areas. The role also involves coordinating with service providers, managing guest queries, gathering operational data, and completing shift handovers.

Welcomes visitors, manages incoming calls, coordinates tenant engagement initiatives and pop-up activations, supports administrative and office coordination tasks, and maintains a professional, organized, and safe reception area. The role requires excellent communication, organization, multitasking, attention to detail, and a proactive service mindset in a fast-paced environment.

Provide a welcoming and professional reception service, manage visitors, bookings, enquiries, inboxes, and visitor management systems. Maintain guest-facing presentation standards, build relationships with occupiers and client teams, support events and engagement activities, follow site procedures, assist with training, and prepare venue booking reports. The role requires excellent communication, organisation, multitasking, professionalism, and a proactive service mindset.

Greet and manage visitors as the front-of-house ambassador, handle incoming calls, book meeting rooms, support events, perform administrative tasks, maintain security focus, resolve queries, and work independently as the sole on-site Portico team member while liaising with the wider team.