Receptionist

Posted 2 Days Ago
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London, England, GBR
In-Office
35K-35K Annually
Entry level
Food • Hospitality
The Role
Welcomes guests, manages visitor registration and passes, operates the telephone switchboard, handles reception email accounts, and supports building management with ad hoc administrative duties. The role requires delivering polished customer service, maintaining accurate records, and ensuring a smooth visitor experience in a professional multi-occupancy campus.
Summary Generated by Built In
Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Portico are currently on the lookout for an experienced Receptionist to join our small team at a multi occupied building in the buzzing area of White City.

This newly refurbish campus provides space to a diverse range of companies varying from globally renown media institutions to tech-based fashion retailers.

Based in the main entrance, on the ground floor reception. The successful Receptionist will have a focus on the greeting of guests and ensuring a smooth and seamless visitor journey, whilst following welcome and guest registration procedures.

They will also manage the switchboard, answering and re-directing telephone calls in a professional and friendly manner. As well as keeping an accurate record of the visitor passes, managing the reception email accounts, and helping management with any ad hoc duties.

Hours: 40 hours week with shifts from 08:00 - 17:00, Mon-Fri.

Salary: £35,425 per annum

Qualifications

The successful candidate will be a natural people, person, with fantastic communication skills and the ability to use their bubbly and friendly nature to engage with the clients and tenants of the building. 

They will be a strong team player, have a ‘can do’ attitude, with high levels of flexibility and adaptability, and a strong passion for consistently delivering five-star customer service.

Customer services experience is essential, preferably within a high-end environment.

Additional Information

What's in it for you?

  • Excellent holiday allowance
  • Pension contributions,
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme.
  • 24-hour personal helpline for employees, providing counselling & information services.
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
  • Our Training Academy provides excellent training and development opportunities for our people.

Skills Required

  • Customer service experience
  • Excellent communication skills
  • Ability to engage professionally and warmly with clients and tenants
  • Strong team player
  • Flexibility and adaptability
  • Passion for consistently delivering high-quality customer service
  • Customer service experience in a high-end environment

WSH Group Limited Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WSH Group Limited and has not been reviewed or approved by WSH Group Limited.

  • Leave & Time Off Breadth — Time off is portrayed as generous in many postings, including birthday leave, volunteering days, and additional family-related occasions. These options are frequently highlighted alongside standard holiday allowances.
  • Parental & Family Support — Parental provisions are described as enhanced, with extended maternity and secondary-carer leave noted across multiple roles. Some roles also reference grandparent leave and wedding or commitment leave as added support.
  • Wellbeing & Lifestyle Benefits — Wellbeing resources such as employee assistance programs, counselling, and discounts are commonly advertised. Practical perks like free meals on shift, cycle-to-work, and retail savings are also cited as valuable additions.

WSH Group Limited Insights

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The Company
HQ: Reading
148 Employees
Year Founded: 2000

What We Do

WSH Group Ltd. offers contract catering services and operates food services for business and industrial locations throughout the United Kingdom, standing at the forefront of the hospitality sector.

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