Teams at WSH Group Limited

Supervise a corporate reception team and deliver a high-quality front-of-house experience for visitors, employees, and senior stakeholders. Manage meeting rooms, visitor arrangements, diaries, catering, events, shared inboxes, telephone enquiries, reports, records, invoices, and office administration. Coordinate with Facilities, IT, Catering, and Office Management, resolve operational issues, maintain reception and security procedures, and improve workplace service efficiency.

Leads London sales strategy, new business development, account retention, tender and RFP processes, strategic partnerships, pipeline management, and profitability growth. Manages and develops the sales team, budgets, client relationships, and cross-functional collaboration with operations and support teams. Requires strong B2B sales experience in contract catering or hospitality, corporate client acquisition, account management, commercial judgment, leadership, communication, and strategic planning.

Welcomes guests, manages visitor registration and passes, operates the telephone switchboard, handles reception email accounts, and supports building management with ad hoc administrative duties. The role requires delivering polished customer service, maintaining accurate records, and ensuring a smooth visitor experience in a professional multi-occupancy campus.