Jobs at Wolt

Leads courier supply activation and acquisition across Central markets, managing a three-person team, multi-million-euro budget, and key supply KPIs. Oversees intraday activation, recruitment channels, reactivation campaigns, special-event planning, and market coverage. Partners with Support, Product, and Delivery Operations to scale processes, reports supply health to senior leadership, identifies risks, and drives corrective action during demand spikes and operational disruptions.

Acquire independent restaurant and small-to-medium retail partners through prospecting, cold outreach, market analysis, face-to-face sales, proposals, negotiations, and contract signing. Build relationships with business owners, manage a sales pipeline with the Area Manager, and smoothly hand newly signed partners to onboarding. The role requires consultative selling, prioritization, analytical decision-making, and fluent Lithuanian and English.

Build and maintain iOS applications used by millions of consumers and merchants. Responsibilities include developing product features, scaling mobile infrastructure, refactoring code, solving real-time data synchronization and networking challenges, extending APIs, writing unit tests, and following iOS development standards. The role also contributes to system design, architecture, and engineering process improvements within product teams.

Develop responsive, scalable, accessible web applications for Wolt’s internal customer support platform. Build interfaces with React and TypeScript, collaborate with cross-functional teams, translate requirements into features, debug and test code, and maintain application reliability. The role also involves product thinking, stakeholder communication, and applying frontend best practices. Backend experience with Node.js, Python, or MongoDB is beneficial.

Design, build, and operate scalable backend services for real-time customer support systems. Develop production AI-powered translation capabilities using LLMs, create model evaluation infrastructure, and improve service performance, reliability, and operational readiness. Collaborate with product, applied science, frontend, and platform teams while shaping technical architecture and leveraging AI tools to improve development workflows.

Coordinate Croatia’s courier workforce operations by ensuring accurate shift allocation, attendance tracking, and supply execution. Manage external team members, monitor task quality, support courier training and health and safety compliance, maintain operational records, conduct courier follow-ups, and provide reliable data for performance cases. Escalate recurring issues and sensitive cases to the appropriate country, workforce, HR, or compliance stakeholders while improving process accuracy and execution.

Manage a pipeline of restaurant and retail partners from lead generation through negotiation, closing, KYC/KYB completion, and onboarding handoff. Conduct calls, meetings, market visits, and after-sales activities while maintaining partner relationships and collaborating with merchant services and account management teams. Use data to support business decisions and meet sales goals.

As a Sales Support Associate, you'll assist merchants by managing menus, conducting quality checks, training partners, resolving tech issues, and supporting account management.

Guide new merchants through onboarding and launch, ensure operational readiness, advise on menu setup and platform best practices, monitor performance, act as main onboarding contact, and collaborate cross-functionally to improve merchant success and market launches.

Manage onboarding for new merchants, guide menu setup and operational readiness, support initial platform launches, monitor merchant performance, and advise on improving customer experience and order volume. Coordinate with Commercial, Merchant Services, Operations, and Support teams, contribute to market expansion projects, resolve onboarding questions, and identify process improvements. The role requires strong communication, training, multitasking, problem-solving, technology adoption, Albanian and English proficiency, a driving license, and regular business travel.

Own the full SMB sales cycle for Wolt Ads and Promotions, from prospecting through closing. Build partnerships with business owners, develop data-driven advertising solutions, analyze campaign performance, and recommend improvements. Collaborate with sales and account management teams while supporting, training, and motivating Account Managers. The role requires strong commercial judgment, analytical thinking, CRM proficiency, and fluent Hebrew and English communication.

Manage post-acquisition relationships with top-tier corporate clients, onboarding and activating accounts, driving engagement, identifying upsell and cross-sell opportunities, reducing churn, and developing client advocacy. Analyze account data and KPIs, provide product support, and collaborate with Product, Marketing, Operations, and Customer Support teams to deliver customized B2B offers and scale Wolt for Work and Wolt Benefits.

Supports Wolt Market’s commercial finance operations, including vendor payments, GRIR reconciliation, three-way matching, invoicing disputes, financial reporting, and P2P compliance. Partners with Category, Supply Chain, Operations, Finance, Accounts Payable, vendors, and technology teams. Analyzes large datasets, improves procurement processes, uses AI tools to automate workflows, and identifies operational efficiencies in a fast-paced retail environment.

Drive capital-efficient growth across Wolt’s EMEA marketplace by identifying growth gaps, tracking initiative efficiency and ROI, reallocating budgets, running experiments, and partnering with Product, Analytics, Marketing, and external growth partners. The role combines deep data analysis, cross-functional execution, goal setting, optimization, and solving ambiguous growth challenges independently.

Onboard and support courier partners across North Macedonia, manage courier gear logistics, monitor courier supply trends, resolve operational blockers, and improve onboarding processes. The role coordinates with logistics partners and regional teammates, identifies efficiency opportunities, recommends communication improvements, and helps scale delivery operations through reliable processes and proactive collaboration.

Build and maintain high-throughput backend services in Go, design scalable and resilient distributed systems, contribute to architecture and technical decisions, and write well-tested code. Collaborate with product and engineering partners to ship internal support-agent features. Mentor engineers, promote quality standards, and support reliability through on-call and incident management practices.

Own Wolt Denmark’s marketplace P&L, performance, and growth strategy. Lead cross-functional senior teams across commercial, operations, marketing, support, finance, and product; balance supply, demand, customer experience, and unit economics; identify investment priorities; improve merchant selection and marketplace performance; expand into new occasions and geographies; and scale successful growth initiatives across markets.

Design, build, deploy, monitor, and operate scalable backend systems supporting inventory, purchasing, warehousing, pricing, and fulfillment. Own complex technical initiatives end to end, make architectural decisions, improve reliability and observability, and solve data-heavy operational problems. Collaborate with product, data science, operations, and engineering teams while mentoring peers and applying AI-assisted development tools responsibly.

Pick and fulfill customer orders using the Wolt app, collect and package products, hand orders to customers and couriers, maintain store cleanliness and organization, and unpack and arrange merchandise as needed. The role requires flexible shift availability, Hebrew proficiency, proactive customer service, and the ability to work positively in a fast-paced environment.

Wolt is hiring a Category Associate. The provided posting contains company background, compensation context, and diversity information, but does not include specific responsibilities, qualifications, technologies, salary figures, travel requirements, or clearance requirements.