Jobs at Wolt

Own Wolt Ads’ B2B lifecycle marketing strategy across 23 countries. Build and optimize automated, personalized customer journeys across email, in-app, push, and SMS channels; improve lead nurturing, qualification, retention, and revenue. Analyze lifecycle performance, conduct A/B tests, maintain Salesforce and Customer.io integrations, ensure data quality and privacy compliance, and collaborate with Sales, Marketing, Product, Data, Engineering, and local teams. Manage and coach one junior lifecycle marketing manager.

Manage Wolt Market’s grocery catalogue and in-app presentation in Slovakia. Responsibilities include creating product listings, maintaining product data and images, structuring assortments, improving search and placement, managing promotions, coordinating with vendors and internal teams, and using AI tools to automate content and research. Success is measured through conversion, basket size, data quality, promotion effectiveness, and business growth.

Performs general ledger accounting for assigned entities, including transaction processing, document validation, balance sheet reconciliations, month-end close, financial statement preparation, regulatory reporting, audit support, and stakeholder assistance. Ensures compliance with group accounting policies, IFRS, local GAAP, and relevant financial controls within a global technology company.

Provides customer, courier, and merchant support through chat, phone, and email. Resolves escalations and operational issues, follows policies and workflows, manages multiple support tools and queues, and maintains a high-quality customer experience. Requires fluent Romanian and English, adaptability, empathy, attention to detail, and willingness to work rotating shifts, weekends, and holidays. The role is fully remote but must be performed from Romania.

Drive commercial growth by acquiring new retail partners and managing strategic merchant relationships. Own the full sales cycle from prospecting and negotiation through contract signing and partner launch. Develop sales strategies, maintain a partner pipeline, identify priority merchants, collaborate cross-functionally, and deliver individual sales targets while creating value for Wolt and its partners.

Provide customer, courier, and venue support through live chat and phone while helping ensure smooth delivery operations. The role also involves contributing to support-function improvements and collaborating with internal teams. Candidates must communicate well, multitask effectively, learn quickly, work evening and weekend shifts, and be available primarily onsite in Riga. Fluency in Latvian and professional English proficiency are required.

Supports corporate services sourcing across Deliveroo and Wolt by researching suppliers, preparing RFIs and RFPs, analyzing spend and total cost of ownership, evaluating bids, negotiating commercial terms, and coordinating contracts. The role manages low-risk engagements, supports larger sourcing projects, tracks savings and renewals, assesses supplier performance and risk, and progressively owns medium-complexity sourcing projects while improving workflows and applying AI tools.

Conduct executive talent research and market mapping for DoorDash International leadership searches. Build diverse senior talent pipelines, partner with recruiters and hiring leaders, qualify candidates, analyze sourcing effectiveness, report market insights, improve recruiting processes, and support strong candidate experiences. Use AI tools alongside human judgment for company research, candidate profiling, sourcing, and outreach.

Build and own backend software for a global AI-native marketing platform serving DoorDash, Wolt, and Deliveroo. Design scalable, reliable features end to end, collaborate across backend, data, ML, and product teams, and use agentic coding workflows to improve development. The role requires strong engineering fundamentals, production ownership, testing, observability, clear communication, and enthusiasm for experimenting with AI agents and emerging development tools.

Conduct executive talent research and market mapping for DoorDash International leadership searches. Build diverse senior talent pipelines, develop candidate specifications, partner with executive recruiters and hiring leaders, and present qualified candidates. Analyze sourcing data, market trends, and search effectiveness; improve recruiting processes and candidate experience. Use AI tools for company research, talent mapping, candidate profiling, sourcing, and outreach while applying human judgment to ensure accuracy and quality.

Owns strategy and operations for Wolt+ and Deliveroo Plus engagement across EMEA. Identifies and prioritizes opportunities across the member lifecycle, designs and analyzes experiments, tracks subscription health KPIs, and drives initiatives from problem definition through execution and measurable results. Collaborates with Product, Engineering, Data, Marketing, Commercial, Finance, and local teams to improve onboarding, benefit adoption, engagement, retention, and customer experience.

Owns grocery category performance in Kazakhstan, including assortment, pricing, promotions, forecasting, reporting, supplier negotiations, commercial planning, and P&L growth. The role develops trading and merchandising strategies, improves availability, sell-through, margin, and waste, and collaborates with stock management, operations, marketing, finance, and retail systems teams. It is an individual contributor role requiring analytical, strategic, operational, and stakeholder-management skills.

Lead a cross-functional backend, web, and mobile engineering team building high-load, real-time customer support systems. Responsibilities include mentorship, personal development planning, one-on-ones, production rollouts, strategic planning, stakeholder collaboration, and partnership with product leadership to create innovative support solutions for millions of users.

Own Wolt Israel’s Arab-market business, including strategy, growth, financial performance, consumers, merchants, and couriers. Lead the market team, define regional priorities, scale merchant and enterprise partnerships, improve consumer penetration and retention, and align Marketing, Operations, Supply, Product, Analytics, Finance, and Legal. Build community and civic relationships across Arab-Israeli regions, adapt Wolt’s operating playbook, establish performance cadences, and drive results through data, unit economics, and cross-functional leadership.

Owns Grocery and Retail strategy and annual planning for Wolt Drive across EMEA. Responsibilities include commercial frameworks, pricing, deal economics, partner performance management, product requirements, cross-functional alignment, and reusable growth playbooks. The role partners with commercial, Product, Logistics, Finance, and marketplace teams to drive segment growth, profitability, and service quality across a matrix organization.

Analyze menu performance, identify restaurant growth opportunities, and lead menu-related initiatives across EMEA markets. The role combines SQL-based analytics, experimentation, project execution, stakeholder collaboration, rollout coordination, and performance tracking. The specialist partners with the Menu Growth Manager, local Account Management and Merchant Operations teams, Analytics, and Product to improve menu quality, drive adoption, measure impact, and scale successful practices.

The Tax Technology Manager will lead tax technology implementations and ensure compliance with VAT, invoicing, digital reporting, and regional tax requirements. The role translates tax regulations into system and process specifications, partners with engineering, data, automation, finance, vendors, and local tax teams, and drives standardization, governance, automation, audit readiness, training, and continuous improvement across multinational operations.

Own menu growth initiatives across EMEA markets, using SQL, Snowflake, spreadsheets, and dashboards to analyze performance and identify opportunities. Translate insights into execution plans, coordinate rollout with local Account Management and Merchant Operations teams, track results, and scale successful approaches. The role combines analytics, strategy and operations, project management, experimentation, stakeholder collaboration, and performance measurement to improve restaurant menu quality and business outcomes.

Develop and refine global courier supply planning models, allocate investments across markets, design tests, build planning tools, investigate performance issues, and turn insights into corrective actions. Partner with local operations, regional leads, finance, procurement, product, analytics, and courier marketing to improve planning, acquisition, onboarding, and activation across markets.

Leads courier supply activation and acquisition across Central markets. Manages a three-person team, multi-million-euro budget, intraday activation strategies, acquisition campaigns, KPI performance, event planning, and cross-functional process development. Reports supply health, undersupplied hours, and GOV loss to senior leadership while driving corrective actions and scalable operational improvements.