Jobs at WM New Zealand

Audit recycling bins for contamination, remove repeatedly contaminated bins, unload waste collection vehicles, sort materials into designated areas, and assist with vehicle cleaning and maintenance. The role also requires daily equipment and safety checks, operating vehicles and trailers in congested areas, and maintaining strong health and safety standards.

Manage a large credit ledger, including credit assessments, debt recovery, reconciliations, payment allocation, credit checks, reporting, and repayment negotiations. The role focuses on meeting collection targets, reducing financial risk, improving credit processes, resolving customer and branch escalations, managing bad-debt documentation, and coaching team members. Strong stakeholder management, advanced Excel skills, and ERP experience are required.

Supports accounting functions for a joint venture, with responsibility for month-end reporting, transaction recording, invoicing, debtor management, controls, database administration, audit support, budgeting, external reporting, and customer liaison. The role also assists operational, commercial, and finance managers with general office tasks while improving processes and reporting standards.

Coordinates daily transport operations between customers, drivers, and operational teams. Monitors routes, resolves missed or delayed jobs, communicates service changes, reviews operational documents, supports reporting and data entry, and improves route efficiency and operational processes. The role requires strong organization, communication, decision-making, customer service, and proficiency with Excel and operational systems.

Coordinates fleet dispatch, driver workloads, routes, rescheduled jobs, and timely waste collection services. Ensures drivers have required documentation and equipment for hazardous and medical waste handling. Sets up customer accounts, updates service agreements, and responds to customer inquiries by phone and email while maintaining safety, environmental, and customer service standards.

Develop new business opportunities across the Waikato by prospecting, meeting prospective customers, understanding their needs, presenting tailored waste and resource recovery solutions, and managing the sales pipeline through conversion. The role focuses on building long-term customer relationships, achieving sales targets, representing the brand, and collaborating with internal teams to deliver a strong customer experience.

Leads learning and capability development across Customer Success and contact centre teams. Designs onboarding pathways, competency frameworks, assessments, blended learning, job aids and coaching resources. Partners with leaders and subject matter experts to address capability gaps, support system and process changes, and improve performance. Facilitates learning, coaches Team Leaders, gathers feedback and maintains effective, accessible learning materials.

Coordinates daily job scheduling, vehicle dispatch, route monitoring, weighbridge transactions, site traffic, documentation, pricing checks, and customer communications. The role responds to delays and changing priorities while keeping drivers, customers, and operational teams informed. It also supports safe, compliant vehicle and material movements, maintains accurate records, and identifies opportunities to improve transport productivity.

Maintain and repair hydraulic, mechanical, and electrical systems across a fleet of more than 100 trucks. Responsibilities include diagnostics, roadworthiness inspections, scheduled maintenance, repair documentation, CMMS workflow management, parts requisitioning, and workshop tool checks. The role supports safe, reliable vehicle operations and requires collaboration with operations supervisors.

Manage and grow SME customer accounts in the Wellington region. Acquire new business, negotiate prices and contracts, deliver service excellence, and develop long-term customer relationships while supporting clients' sustainability goals.