Jobs at Wireless DNA

Coaches and trains sub-dealer partners on products, sales techniques, systems, customer service, and compliance. Conducts site visits, monitors performance metrics, provides improvement recommendations, develops training materials, resolves partner issues, and serves as the primary day-to-day liaison between the company and partner locations. Requires extensive telecommunications experience and prior store management or district team leadership experience.

Generate outbound and follow-up sales for wireless and telecom products, including upgrades, additional lines, plans, devices, and accessories. Conduct consultative customer conversations, recommend suitable offers, overcome objections, close sales, complete post-sale follow-ups, and identify additional revenue opportunities. Manage high call volumes while meeting compliance standards and consistently achieving individual sales targets.

Supports financial operations, accounting reconciliations, reporting, budgeting, forecasting, variance analysis, and KPI monitoring. The role also develops automated reports and dashboards using Excel and Power BI, maintains revenue and expense records, assists with financial modeling, and identifies process improvements to increase reporting efficiency and support strategic decisions.

Own the end-to-end UX and CRO strategy for Shopify ecommerce and future mobile experiences. Analyze funnels with GA4, session replay, and Shopify analytics; identify friction and trust barriers; design and prototype improvements in Figma; partner with developers on Shopify components; and lead A/B testing, reporting, and optimization across product selection, checkout, activation, onboarding, and self-service flows.

Develops and supports Microsoft Power Platform solutions across discovery, design, development, testing, deployment, and maintenance. Designs Dataverse and Dynamics 365 architectures, Power Apps, cloud and AI flows, APIs, and integrations with external systems. Troubleshoots production issues, improves automation reliability, documents technical solutions, and collaborates with business and technical stakeholders to improve efficiency and user adoption.

Coach and train Sub-Dealer Partner locations on products, sales techniques, and customer service. Conduct site visits, create training materials, monitor performance metrics, provide improvement recommendations, resolve issues with internal teams, and maintain partner alignment and relationships. Stay informed on telecom industry trends and product updates while supporting partner growth and long-term success.

The Controller oversees financial reporting, budgeting, forecasting, revenue and expense management, internal controls, tax compliance, audits, cash flow, treasury, and accounting operations. The role leads the finance team, supports international and multi-location operations, collaborates with IT on systems integration and automation, and provides strategic financial insights to company leadership.

The Controller oversees financial reporting, budgeting, forecasting, revenue and expense management, internal controls, tax compliance, audits, cash flow, treasury, and working capital. The role leads the finance team, supports international operations, and partners with IT to integrate financial systems, improve reporting, and automate processes. The Controller also provides strategic financial insights to company leadership regarding sales performance, product mix, expansion, and cost optimization.

The Controller oversees financial reporting, budgeting, forecasting, revenue recognition, expense management, internal controls, tax compliance, audits, cash flow, treasury, and working capital. The role leads the finance team, manages banking relationships, supports international operations, and collaborates with IT on financial-system integration, automation, and data reporting. The Controller also provides strategic financial insights to company leadership regarding sales performance, product mix, expansion, and cost optimization.

Leads full-cycle talent acquisition, managing multiple requisitions, sourcing pipelines, recruitment metrics, employer branding, candidate experience, career events, and hiring-manager coaching. Partners with business leaders on workforce planning, retention strategies, DEI, structured interviewing, and onboarding improvements. Uses LinkedIn Recruiter, ATS, and HRIS platforms while strengthening the company’s employer brand and supporting data-driven recruiting initiatives.

The Senior Accountant owns complex accounting areas, month-end and quarter-end close activities, reconciliations, journal entries, revenue and commission accounting, variance analysis, audit support, and financial reporting. The role investigates discrepancies, strengthens controls, improves processes, supports system enhancements, and partners with FP&A, the Controller, and business leaders on accounting initiatives.

Own the end-to-end conversion pipeline for institutional partnership leads, from ingestion through wireless activation. Responsibilities include designing outreach sequences, triaging and routing leads, coordinating global sales representatives, managing device staging and airport fulfillment, optimizing landing pages and checkout, maintaining conversion dashboards, analyzing performance gaps, and reporting weekly to leadership. The role also manages partner operations coordination, lead quality, data accuracy, and volume forecasting.

Recruit and onboard high-volume frontline staff across nine airport locations, build proactive talent pipelines, manage employee relations and progressive discipline, support investigations, ensure multi-province employment compliance, coach managers, monitor retention and performance, and conduct regular employee check-ins. The role requires frequent travel across Canada, independent multi-location coordination, and on-site work in Toronto when not traveling.

Lead month-end close, journal entries, reconciliations, general ledger management, financial reporting, cash management, and accounting operations. Support budgeting, forecasting, internal controls, GAAP compliance, audit activities, and process improvements. Drive automation, workflow documentation, and integrations across Microsoft Dynamics, POS, e-commerce, and payment systems while providing analytical reporting to business leaders.

Conduct outbound calls to prospective and existing customers, identify needs, recommend upgrades and device solutions, close sales, and support retention through follow-ups. Manage call flow, maintain quality and compliance standards, and collaborate with teammates to meet individual and team sales targets.

Leads and coaches outbound Contact Centre Sales Specialists, drives sales targets and KPIs, handles escalations, reviews sales documentation, supports customer relationships, monitors inventory and logistics coordination, improves processes, maintains CRM records, and reports on team performance. The role also supports scheduling, training, and Contact Centre program administration.

Recruits high-volume frontline talent across nine airport locations, builds proactive candidate pipelines, coordinates onboarding, and tracks hiring metrics. Manages employee relations, progressive discipline, investigations, employment standards compliance, and workplace postings across multiple Canadian jurisdictions. Conducts retention check-ins, coaches managers, monitors performance and attrition risks, and serves as the People and Culture representative for the airport division. Requires frequent travel across Canada and regular onsite work in Toronto.

Build and maintain PySpark and SQL data pipelines on Microsoft Fabric using medallion architecture. Develop automated reporting workflows, Power BI dashboards, DAX measures, and Power Query transformations for sales, churn, revenue, and commission analytics. Partner with stakeholders to deliver accurate data outputs, identify quality issues, eliminate manual processes, and implement AI-assisted automation. Document pipelines and data models to audit-grade standards while maintaining version-controlled artifacts.

Provides coaching, training, and performance support to Sub-Dealer Partner locations. Responsibilities include delivering product and sales training, conducting site visits, developing enablement materials, monitoring partner metrics, resolving issues with internal teams, communicating goals, and maintaining strong partner relationships to drive loyalty and long-term growth.

Coach and train sub-dealer partner locations on products, sales techniques, customer service, systems, and compliance. Conduct site visits, monitor performance metrics, provide actionable feedback, develop training resources, resolve partner issues, and serve as the primary day-to-day liaison between Wireless DNA and partner locations. Support business reviews, maintain alignment on goals, and promote partner performance and long-term growth.