Jobs at Wenco International Mining Systems Ltd.

Develop high-performance, highly available platform capabilities for autonomous haulage systems. Build technology supporting system operation, monitoring, and support across distributed environments involving sensors, edge computing, and communications networks. Responsibilities include software development, pipeline automation, infrastructure as code, cloud platform integration, systems analysis, and design within an agile product team.

Provides global technical support, implementation, configuration, troubleshooting, training, and customer adoption services for Wenco mining and Open Autonomy solutions. The role investigates and reproduces software, hardware, and interface issues, identifies root causes, documents resolutions, contributes to product improvements, and supports sales, development, product management, and regional teams. It requires rotating 12-hour shifts, international travel, mining systems expertise, strong analytical and communication skills, and availability for customer and project issues.

Coordinates global supply chain operations, including purchase orders, RFQs, customer order inquiries, RMAs, delivery schedules, hardware packing and export documentation. Maintains accurate business-system data, supports inventory management and procurement compliance, and prepares reporting for regional management. Requires strong organization, communication, regulatory-learning ability, and attention to detail.

Drives new-client acquisition and regional revenue growth for mining technology solutions across North America. Manages sales pipelines, forecasts, strategic accounts, customer relationships, competitive initiatives, and industry partnerships. Represents the company at tradeshows and events while collaborating with marketing, engineering, product, project, operational, and client-services teams. Maintains customer focus, resolves complaints, gathers market intelligence, and supports long-term business growth. Frequent regional travel is required.

Drives new-client acquisition and regional revenue growth across North America’s mining technology market. Builds sales pipelines, closes opportunities, expands strategic accounts, and develops relationships with mining stakeholders, OEMs, partners, and influencers. Maintains accurate CRM forecasts, promotes Wenco’s brand through industry events, gathers competitor intelligence, and collaborates with technical, engineering, product, project, and client-services teams to support customer success. Travel is often required, with responsibility for meeting sales, profit, and operational targets.

Develop data science strategies and advanced models for mining equipment, predictive maintenance, fleet optimization, and machine guidance. Analyze high-dimensional sensor and operational data using statistical, signal-processing, and machine learning techniques. Lead projects from research through deployment, ensure data governance and model transparency, create visualizations, monitor performance, and communicate insights to technical and business stakeholders.

Provides Tier 1 remote and on-site technical support for enterprise mining software. Responsibilities include troubleshooting software, hardware, networks, databases, and servers; maintaining test environments; documenting issues; supporting implementations and upgrades; conducting site inspections; and delivering customer training. The role also coordinates mine-site resources, contributes to product documentation, and supports clients in remote, high-pressure environments.

Own the UX function across Wenco’s product portfolio as a hands-on player-coach. Lead design direction, build and govern a design system, conduct research, deliver interaction and visual design, shape AI-enabled experiences, and collaborate with product and engineering leadership. Manage, mentor, and grow the design team while establishing UX standards, accessibility practices, and ways of working for complex industrial software products.

Coordinates strategic digital platform initiatives across engineering and product teams. Facilitates agile ceremonies, planning, releases, stakeholder alignment, risk and dependency management, reporting, and delivery governance. Improves agile and release-management practices, coaches delivery teams, and supports predictable software delivery across multiple workstreams and environments.

Provides Tier 1–2 IT support and administers end-user systems, cloud services, identities, devices, Microsoft 365, infrastructure, backups, and security tools. Responsibilities include ITSM ticket management, onboarding and access reviews, RBAC and privileged access support, device compliance, incident triage, change management, asset tracking, PowerShell automation, documentation, audit evidence, and ISO 27001-related compliance activities.

Leads Wenco’s global commercial strategy and organization, owning revenue growth, forecasting, customer retention, strategic accounts, partnerships, sales operations, and commercial performance. The role builds scalable processes, incentive programs, governance, and succession plans while developing regional and functional leaders. It partners with R&D, Marketing, Business Operations, Client Services, and Delivery to align product strategy with customer and market needs. The position reports to the President and CEO and requires substantial global travel.

Develop and enhance Wenco’s Machine Guidance software suite within an agile team. Responsibilities include designing solutions for mining challenges, developing cross-platform applications, testing, deployment, monitoring, customer issue resolution, release planning, and leading technical initiatives that improve productivity and quality. The role emphasizes backend development, with some frontend work, and may involve international travel.

Leads a systems engineering team supporting autonomous mining and fleet management platforms. Oversees 24/7 incident response, root cause analysis, monitoring, reliability, knowledge management, and continuous improvement. Partners with Development, Support, QA, Product, and Simulation teams to improve testing, requirements, escalation processes, and customer outcomes. Manages team resources, performance, technical standards, and roadmap input while supporting high-availability autonomous systems.

The Account Manager will drive regional sales, revenue, pipeline growth, and customer satisfaction across North America’s mining and industrial sectors. Responsibilities include developing client and partner relationships, selling high-end technology solutions, managing customer complaints, promoting Wenco products, gathering market intelligence, presenting at events, and collaborating cross-functionally. The role requires mining-industry sales experience, technical knowledge, ERP familiarity, strong communication skills, and frequent customer travel.

Provides Tier 1 technical support to mining clients through phone, email, remote access, and on-site services. Responsibilities include troubleshooting software, hardware, networking, and servers; maintaining test environments; documenting issues; supporting implementations and upgrades; conducting site inspections; coordinating mine-site resources; and delivering individual and classroom training. The role requires extensive travel to remote sites and strong technical, analytical, communication, and client relationship skills.

Modernize a mission-critical real-time C++ fleet management system by extracting legacy functionality into Kubernetes-based Python microservices and React applications. Responsibilities include architecture, service boundaries, data models, APIs, production delivery, CI/CD, observability, testing, deployment, and safe incremental modernization. The role requires hands-on software development, ownership of technical decisions, and collaboration with engineering and non-technical stakeholders.

Leads financial planning and analysis, forecasting, budgeting, financial modeling, business case development, and profitability assessments. Partners with finance and operational leaders to provide actionable insights and strategic guidance. Drives finance transformation, process improvement, system enhancements, data governance, reporting automation, and cross-functional projects. Uses ERP systems, Power BI, SQL-based reporting, and enterprise data environments to improve financial visibility and operational effectiveness.

Lead Wenco’s platform engineering team while remaining hands-on with Terraform-based infrastructure, Azure DevOps CI/CD pipelines, cloud and on-premise environments, observability, configuration and secrets management, and incident response. Mentor engineers, establish platform standards, improve production recovery, enable self-service development environments, and partner with product and engineering teams to improve reliability and delivery performance.