Reporting to the IT Director, the Systems Administrator role is responsible for the secure operation, maintenance, and administration of end-user systems and cloud services. They will operate in a cloud-first, security-focused environments aligned with ISO 27001 controls and ensure confidentiality, integrity and availability (CIA) with full audit traceability.
Key Deliverables and Responsibilities:
- Provide Tier 1–2 support and manage ITSM tickets with SLA adherence
- Maintain audit-ready documentation and contribute to knowledge base
- Administer Microsoft Entra ID (MFA, Conditional Access, SSO)
- Manage onboarding/offboarding and perform access reviews
- Support privileged access management and RBAC enforcement
- Administer Intune/JAMF (Autopilot, compliance, app deployment)
- Monitor and remediate non-compliant devices
- Support Microsoft 365 (Exchange, Teams, SharePoint)
- Support security operations (Defender alerts, incident triage)
- Maintain infrastructure (AD, DNS, DHCP, virtualization)
- Administer backups and perform restore testing
- Execute change management procedures with approvals
- Maintain asset lifecycle and inventory tracking
- Develop PowerShell automation scripts
- Produce audit evidence and support compliance activities
Experience and Knowledge
- Bachelor of Information Technology or relevant work experience
- 2+ years Helpdesk / SysAdmin experience
- Microsoft 365 and Entra ID administration
- Intune (required), JAMF (asset)
- Windows and Active Directory fundamentals
- Basic networking knowledge
- Backup solutions (Veeam or equivalent)
- Basic PowerShell scripting
Security and Compliance
- Understanding of MFA, Conditional Access, least privilege
- Patch and vulnerability management
- Security monitoring and incident response basics
- ISO 27001 awareness preferred
Skills and Abilities
- Ability to work independently & in a team environment with strong interpersonal skills
- Ability to learn, understand, and apply new technologies
- Strong written and verbal communication skills
- Highly self-motivated and able to follow instruction
- Strong technical, analytical and problem-solving skills
- Attention to detail (Documentation)
Wenco advances the efficiency and safety of the world’s surface mining equipment through our fleet management systems. We are committed to providing a stable yet exciting work place environment for individual employees to build and grow their career with the Company.
Wenco is an Equal Opportunity Employer.
Disclaimer
___
As our team experiences high volumes of applications, only shortlisted candidates will be contacted. To be considered, please ensure a resume is attached.
Skills Required
- Bachelor of Information Technology or relevant work experience
- 2+ years of helpdesk or systems administration experience
- Microsoft 365 and Microsoft Entra ID administration experience
- Intune administration experience
- JAMF experience
- Windows and Active Directory fundamentals
- Basic networking knowledge
- Experience with backup solutions such as Veeam or equivalent
- Basic PowerShell scripting skills
- Understanding of MFA, Conditional Access, and least privilege
- Knowledge of patch and vulnerability management
- Basic security monitoring and incident response knowledge
- ISO 27001 awareness
- Strong written and verbal communication skills
- Strong technical, analytical, and problem-solving skills
What We Do
Wenco International Mining Systems develops and supplies digital technology for surface-mining operations. Its systems manage and control mining equipment, while its platform uses actionable data, open interoperability, and IIoT technologies to help mining companies extract unrealized value. Wenco is headquartered in Richmond, British Columbia, maintains offices supporting customers across six continents, and serves the global mining industry through integrated digital solutions for modern mine sites.
