Jobs at Warp (joinwarp.com)

The Customer Activation Manager will oversee new customer onboarding from contract signing to graduation, ensuring successful setup and implementation across various company sizes, while driving KPIs for activation and customer success.

Design and build backend infrastructure and features, ensuring reliability and performance for Warp's payroll platform, collaborating closely with leadership.

Lead Warp's demand generation to hit pipeline targets by running paid acquisition, website conversion optimization, lifecycle/nurture programs, and sales-aligned lead routing. Own marketing-sourced qualified pipeline, tie spend to revenue, scale the demand function, and hire as the team grows.

Own product positioning, messaging, launches, and competitive intelligence for a multi-product B2B HR/payroll platform. Create sales enablement, pricing/packaging communications, and represent customer needs to product and market.

Lead strategic finance for a scaling AI-native payroll and HRIS startup: own forecasting, board and investor reporting, unit economics, capital allocation, and build the finance team including controller, banking, and audit relationships. Act as CEO partner and support the next fundraise.

Lead accounting and financial operations including monthly close, AP/AR, billing reconciliation, revenue recognition, tax and compliance filings, and reconciliation of money movement. Build scalable financial controls and partner with Finance and Ops on reporting and compliance for a rapidly growing payroll and payments business.

Partner with the CEO and exec team to drive high-impact cross-functional initiatives: scale operating processes, support RevOps and Salesforce migration, analyze pricing and unit economics, evaluate vendors, prepare board/investor materials, and project-manage cross-functional rollouts.

Own sourcing strategy and full-cycle recruiting for engineering, product, and design. Hunt for senior talent in payments, infrastructure, identity, developer platform, and design engineering. Coordinate interviews, technical assessments, and system design evaluations. Provide market intelligence, comp benchmarking, and talent-pool sizing. Drive a fast, high-bar hiring process and close top-tier candidates using strong outbound sourcing and AI-enabled workflows.

Serve as the frontline advocate and product expert for Warp customers, handling real-time engagement, guiding payroll implementation, resolving complex payroll and tax issues, partnering with engineering on case resolution, creating technical briefs, and building a customer-facing knowledge base to prevent recurring issues.

Investigate and resolve federal, state, and local payroll tax notices; communicate with tax agencies; process state registrations and support quarterly filings; maintain detailed case notes and reconciliations; improve processes and automation; collaborate with support, product, and engineering; assist with year-end compliance and client-facing tax guidance.

The Growth Engineer will drive growth through technical projects, data analysis, and cross-functional collaboration to enhance performance metrics and streamline operations.

The Account Manager will manage customer relationships, ensure successful onboarding, drive retention, identify growth opportunities, and collaborate with cross-functional teams.

As a Senior Software Engineer, you'll take ownership of major product areas, make architectural decisions, mentor other engineers, and collaborate on product strategy to scale the company.

As a Senior Software Engineer at Warp, you'll develop and manage the financial infrastructure for payments, payroll, and taxation. The role involves creating robust systems for processing large payment volumes and ensuring compliance with regulations.

The Senior Software Engineer will design and maintain APIs, build webhook systems, manage SDK generation, and ensure clear developer documentation, while interfacing with integration partners.

As a Senior Software Engineer at Warp, you'll design and implement foundational authentication and authorization systems, manage access controls, and develop cross-platform device management solutions while working closely with customers.

The Account Executive will manage the full sales cycle, from prospecting to closing deals for Warp's automated back-office platform.

As a Design Engineer, you will enhance user experiences in fintech products, design interfaces, and establish scalable design systems while collaborating with cross-functional teams.

As a Sales Development Representative, you'll generate qualified meetings, build outreach sequences, and document winning playbooks while thriving in a startup environment.

As the Senior Customer Experience Manager, you will build and manage a new support organization, oversee team performance and engagement, and handle complex payroll issues, ensuring customer satisfaction and operational excellence.