Jobs at Vital Records Control (VRC)

Receive, sort, load and shred waste paper and media, operate and maintain shredding/baling and forklift equipment, stage bales for shipment, perform preventative maintenance, and maintain safety and security standards.

Prepare, scan, and digitize high volumes of paper documents using automatic feeders and flatbed scanners. Maintain scanner cleanliness, set parameters per customer specifications, log box/document numbers, assist with preparation and indexing, meet productivity and quality benchmarks, troubleshoot related computer issues, and perform other tasks as assigned.

Drive territory sales by generating leads, building relationships, conducting demos and presentations, and closing deals. Maintain pipelines, meet quotas, attend trade shows, perform market research, and prepare executive-level proposals and reports.

Drive territory sales by generating leads, building relationships, and closing deals. Maintain and grow pipeline, deliver presentations and demos, attend trade shows, coordinate with sales team, prepare proposals and reports, and meet weekly/monthly/annual sales quotas through data-driven territory planning and client management.

Process and fulfill medical record release requests accurately and timely, ensuring HIPAA compliance and client procedures. Validate authorizations, retrieve/upload records, perform quality checks, invoice and document actions in ROI software, communicate with requestors and supervisors, and maintain secure handling of PHI.

Process and fulfill medical records requests (ROI) following HIPAA, client procedures, and VRC policies. Validate authorizations, retrieve/upload records, perform quality checks, invoice clients, document actions, and escalate issues or breaches.

Support marketing strategy and execution for VRC's digital solutions: build and optimize email campaigns and journeys, coordinate webinars, create digital content, track campaign performance, support website/SEO and digital advertising, and assist broader corporate marketing projects to drive awareness and lead generation.

Receive, segregate, and load wastepaper for shredding; operate and maintain shredding, baling, and forklift equipment; stage bales for shipment; perform preventative maintenance and maintain a clean, secure, and safe work area to NAID standards.

Process and fulfill medical record requests per client procedures and HIPAA, validate authorizations, retrieve/upload records, perform quality checks, invoice, document communications, and report issues or breaches to supervisors.

Process and fulfill medical record release requests per HIPAA and client procedures, validate authorizations, perform quality checks, log and invoice requests, return physical records, document exceptions, and communicate with supervisors and requestors.

Receive, segregate and load waste paper into shredders, operate and maintain shredding, baling and forklift equipment, stage bales for shipment, perform preventative maintenance, maintain safety, security and cleanliness, and support daily warehouse operations.

Operate and maintain scanners to convert paper documents into digital images; prepare, log, and index documents; set scanner parameters and perform daily cleaning; meet productivity and quality benchmarks; assist team members and complete tasks assigned by supervisors.

Manage day-to-day plant operations for document shredding including staffing, quality improvement, budget control, facilities and equipment maintenance, inventory and audit control, customer service, and supervising delivery and vault operations.

Process and fulfill medical records requests following HIPAA and client procedures. Validate authorizations, retrieve/upload records, perform quality checks, invoice, document actions, communicate with requestors and supervisors, and maintain security and confidentiality.

Develop, implement, and maintain compliance programs (privacy, confidentiality, security) aligned with HIPAA, GDPR, CCPA, and NAID/ISO27001; monitor regulations, conduct audits, train staff, investigate incidents, document activities, and prepare regulatory reports.

Resolve complex customer issues (billing, service, operations) by investigating root causes, coordinating cross-functionally, managing case queues, maintaining detailed records, and improving processes to ensure satisfaction and retention.

Perform month-end close tasks including journal entries, reconciliations, general ledger validations, cash management, lease and fixed asset administration (ASC 842), tax filings, support audits, and assist senior accountants on financial reporting and special projects.

Receive, segregate and load wastepaper for shredding, operate and maintain shredding, baling and forklift equipment, stage/load bales for shipment, perform preventative maintenance, follow NAID/safety standards, and support daily warehouse operations.

Process and fulfill medical record release requests (ROI) timely and accurately, ensuring HIPAA compliance. Retrieve, upload, log, QC, invoice, and securely release records. Communicate with requestors and supervisors, document exceptions, and maintain confidentiality and facility policies.

Process and fulfill medical record release requests per HIPAA, client agreements, and VRC procedures. Validate authorizations, retrieve/upload records, perform quality checks, invoice, document actions, and escalate issues. Maintain confidentiality, secure records, and assist with additional facilities or backlog as needed.