Jobs at Vital Records Control (VRC)

Resolves complex customer billing and service issues by investigating root causes, analyzing data across systems, and coordinating cross-functionally. Manages high-priority case queues, maintains escalation records, supports customer satisfaction and retention, and partners with the Site Manager to improve processes and prevent recurring issues.

Processes high volumes of paper records by preparing, scanning, indexing, entering data, and conducting quality control. Operates automatic feeder and flatbed scanners, configures scan settings, logs document information, reviews images for accuracy, and performs basic equipment troubleshooting. The specialist follows Clean Room, PPE, safety, and document-handling procedures while meeting productivity and quality benchmarks. This is a six-month, on-site 1099 project requiring reliable attendance, physical handling of materials, and collaboration with the project team.

The Inside Sales Representative prospects, qualifies, and closes new and existing accounts within an assigned territory. Responsibilities include managing inbound and outbound activity, maintaining a sales pipeline, delivering proposals, negotiating, meeting quotas, forecasting accurately, documenting CRM activity, and partnering with sales, operations, and customer service teams. The role also requires product expertise, professional issue resolution, reliable on-site attendance, and consistent customer follow-through.

Inside Sales Representative responsible for prospecting, qualifying, and closing business within an assigned territory. The role manages pipelines, conducts inbound and outbound outreach, delivers proposals, negotiates, meets sales quotas, maintains accurate CRM records, and collaborates with outside sales, operations, and customer service. Candidates need at least two years of quota-carrying sales or account management experience, strong communication and consultative selling skills, CRM discipline, and a high school diploma or equivalent.

Supports accounts receivable collections for a large client portfolio, improving cash collections and DSO metrics. Responsibilities include monitoring accounts, researching billing disputes, conducting collection outreach, escalating delinquent accounts, collaborating with sales and customer service, reviewing aging performance, and resolving cash application issues. The role also contributes to process improvements, productivity standards, and cross-functional customer relationships.

Resolves complex customer issues involving billing, service opportunities, and operational gaps. Investigates root causes, accesses multiple systems, manages case queues, documents escalations, and coordinates cross-functionally to deliver timely resolutions. The role supports customer satisfaction and retention while partnering with the Customer Care Manager to improve processes and proactively address recurring issues.

Prepares and scans high volumes of paper documents into digital images according to customer specifications. Sets scanner parameters, maintains equipment, logs document and box numbers, and assists with document preparation and indexing. The role requires attention to detail, productivity and quality standards, computer and scanner proficiency, basic troubleshooting, physical stamina, and flexibility to work overtime.

Drive regional sales growth by generating leads, managing client relationships, conducting presentations and product demonstrations, qualifying prospects, closing new business, and achieving sales quotas. The role develops territory action plans, monitors competitors and market trends, attends networking events and trade shows, and maintains accurate proposals, reports, and booking documentation. Frequent face-to-face sales visits and travel across the assigned territory are required.

Drive regional sales and business development by generating leads, managing client relationships, conducting product demonstrations, closing new business, and meeting sales quotas. The role includes territory planning, market and competitor research, executive presentations, proposal preparation, networking, trade show participation, and frequent face-to-face sales visits. The manager will maintain client relationships, identify opportunities, coordinate with sales staff, and travel 40–50% of the time.

Develop and manage regional sales opportunities by generating leads, building client relationships, conducting presentations and product demonstrations, negotiating and closing deals, and achieving sales quotas. The role includes territory planning, market and competitor analysis, CRM usage, client account management, trade show participation, proposal preparation, and frequent travel within the assigned territory.

The Regional Sales and Business Development Manager generates leads, builds client relationships, manages sales pipelines, conducts product demonstrations and presentations, negotiates contracts, closes new business, and achieves territory sales quotas. Responsibilities include maintaining existing accounts, researching markets and competitors, preparing proposals and reports, attending networking events and trade shows, and implementing territory action plans. The role requires frequent travel and collaboration with sales staff to meet company goals.

Regional sales leader responsible for generating leads, managing client relationships, conducting presentations and product demonstrations, closing new business, and achieving territory sales quotas. The role develops territory action plans, monitors competitors and market trends, attends networking events and trade shows, maintains sales documentation, and coordinates with sales staff. Frequent face-to-face customer visits and 40–50% travel are required.

Develops and maintains privacy and security compliance programs; monitors regulatory changes; conducts audits and assessments; updates policies; trains employees; investigates compliance incidents; maintains records; prepares regulatory reports; and collaborates across departments to address compliance requirements.

Prepares, scans, and digitally converts high volumes of paper documents according to customer specifications. Sets scanner parameters, maintains equipment, logs document information, and assists with indexing and document preparation. The role requires attention to detail, computer and scanner proficiency, troubleshooting ability, productivity focus, physical stamina, and flexibility to work overtime.

Develop and manage regional sales pipelines, generate leads, build client relationships, conduct product demonstrations, negotiate and close new business, maintain existing accounts, meet sales quotas, analyze territory performance, prepare proposals and reports, monitor competitors, and represent the company at networking events and trade shows. The role requires 40–50% travel and frequent presentations to senior leadership and prospective clients.

Support marketing strategy and execution for VRC's digital solutions: build and optimize email campaigns and journeys, coordinate webinars, create digital content, track campaign performance, support website/SEO and digital advertising, and assist broader corporate marketing projects to drive awareness and lead generation.

Prepare, scan, and digitize high volumes of paper documents using automatic feeders and flatbed scanners. Maintain scanner cleanliness, set parameters per customer specifications, log box/document numbers, assist with preparation and indexing, meet productivity and quality benchmarks, troubleshoot related computer issues, and perform other tasks as assigned.

Drive territory sales by generating leads, building relationships, conducting demos and presentations, and closing deals. Maintain pipelines, meet quotas, attend trade shows, perform market research, and prepare executive-level proposals and reports.

Drive territory sales by generating leads, building relationships, and closing deals. Maintain and grow pipeline, deliver presentations and demos, attend trade shows, coordinate with sales team, prepare proposals and reports, and meet weekly/monthly/annual sales quotas through data-driven territory planning and client management.