Digital Specialist I - Mon–Fri 12:00 pm - 8:30 pm

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Akron, OH, USA
In-Office
16-16
Entry level
Healthtech • Information Technology • Professional Services • Security
The Role
Prepares and scans high volumes of paper documents into digital images according to customer specifications. Sets scanner parameters, maintains equipment, logs document and box numbers, and assists with document preparation and indexing. The role requires attention to detail, productivity and quality standards, computer and scanner proficiency, basic troubleshooting, physical stamina, and flexibility to work overtime.
Summary Generated by Built In

Description

Job Title: Digital Specialist I

Reports To: Digital Manager or Digital Supervisor

Summary: This position is responsible for accurately preparing and scanning a high volume of data to convert printed material into digital images within a reasonable proximity to department hourly average.

Essential Functions

  • Responsible for preparing and scanning paper documents according to customer specifications and directions.
  • Accepting changes to those specifications and directions understanding customer needs may change.
  • Utilize the automatic feeder and flatbed scanner to scan a variety of paper sizes.
  • Set scanner parameters as identified for each job to ensure accurate handling per customer specifications.
  • Responsible for daily maintenance/cleaning of scanner to ensure image quality.
  • Responsible for logging document/box numbers assigned during scanning for future retrieval.
  • Assist other team members with document preparation and indexing.
  • Complete all other tasks assigned by supervisor or Director of Operations.

Requirements

Competencies:

  • Detailed knowledge of the digital scanning process including an understanding of how digital scanners work.
  • Ability to locate and select appropriate client files in the computer system for scanning into the appropriate location.
  • Able and willing to consistently report to work on time prepared to perform duties of position.
  • Understanding of the need to set and meet departmental productivity benchmarks and quality standards.
  • Well organized and detail oriented.
  • Able to work both on a team and individually.

Work Environment: Must be able to tolerate heat in the summer and cold in the winter.

Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.

Education and Eligibility Requirements

  • Must be able and willing to communicate effectively in English.
  • Must have skill and proficiency using a computer workstation and scanner systems.
  • Ability to trouble-shoot computer problems as they relate to electronic document conversion.
  • Must be able and willing to work overtime hours as needed.
  • Must have a positive and respectful attitude towards both coworkers and customers.
  • Must be able and willing to follow Company policies and procedures.

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities may change at any time with or without notice.

Skills Required

  • Detailed knowledge of the digital scanning process and understanding of how digital scanners work
  • Ability to locate and select appropriate client files in the computer system
  • Ability to consistently report to work on time prepared to perform job duties
  • Ability to meet departmental productivity benchmarks and quality standards
  • Well organized and detail oriented
  • Ability to work independently and as part of a team
  • Ability to communicate effectively in English
  • Skill and proficiency using a computer workstation and scanner systems
  • Ability to troubleshoot computer problems related to electronic document conversion
  • Ability and willingness to work overtime as needed
  • Positive and respectful attitude toward coworkers and customers
  • Ability and willingness to follow company policies and procedures
  • Ability to tolerate heat in summer and cold in winter
  • Ability to stand and walk regularly and perform occasional climbing, balancing, stooping, kneeling, or crouching
  • Ability to reach, handle, carry, and lift 10 to 50 pounds

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The Company
756 Employees
Year Founded: 1988

What We Do

VRC Companies (dba Vital Records Control) is a national leader in digital document management solutions. It helps organizations streamline their records management processes for enhanced efficiency and compliance. Through its core brands—VitalScan, VitalChart, VitalRecords, and VitalShred—VRC provides a comprehensive suite of services including enterprise content management, health information management, secure document storage, and secure document destruction throughout the information lifecycle.

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