Jobs at Viamericas

Lead global talent acquisition strategy and full-cycle recruiting across the United States and Philippines while supporting recruiters in Mexico and Colombia. Manage Lever ATS, sourcing, employer branding, recruiting metrics, compliance, job benchmarking, and candidate experience. Partner with senior leaders on workforce planning, hiring decisions, career pathways, and succession planning. Coach local recruiters, maintain talent pipelines, support HR operations, and improve recruiting procedures and SOPs.

Supports and optimizes the Viamericas Loyalty Program by analyzing performance, monitoring KPIs, managing rewards operations, developing email and SMS campaigns, conducting segmentation, preparing reports, troubleshooting program issues, and recommending strategies to improve participation, retention, engagement, and reward redemption. The role also coordinates loyalty enhancements, manages incentive requests, supports budgeting and ROI analysis, and collaborates with internal teams and technology partners.

Designs and executes manual and automated tests for web and Windows applications, including front-end interfaces, APIs, and backend systems. Develops test cases, plans testing strategies, identifies and documents defects, validates requirements, supports automation processes, and collaborates with product owners and development teams. The role requires SQL Server expertise, analytical problem-solving, strong communication, and the ability to work independently in a fully remote environment.

Develops revenue within an assigned territory by recruiting new money-transfer agents, growing sales at existing locations, reducing attrition, and maintaining agent relationships. Responsibilities include lead generation, prospect conversion, application follow-up, product installation, agent training, equipment replacement, service support, competitor monitoring, collections assistance, and compliance training. Requires frequent agency visits and travel up to 80% of the time.

Lead marketing analytics by developing dashboards, forecasting, and measuring campaign/product performance across customers, agents, geographies, and channels. Supervise a small team (analyst and buyer), manage ViaMall operations and reporting, perform geographic and competitor analysis, and partner with cross-functional stakeholders to convert data into actionable recommendations.

Design, develop, and execute manual and automated tests for web and Windows applications. Create test cases for front-end, APIs, and back-end systems, report reproducible bugs, define automation strategy, review requirements, and collaborate with product and development teams to ensure software quality.

The Senior Software Developer will lead the design and implementation of features, collaborating with stakeholders to deliver high-quality solutions, and own architectural decisions.

The Business Development Executive is responsible for recruiting agents, maximizing sales, providing agent support, and ensuring customer satisfaction within an assigned territory.

Viamericas seeks exceptional candidates for future roles in financial services, providing support for immigrants with money transmission and various financial solutions. Applications welcome for potential opportunities.