Jobs at Verint

Manages end-to-end supply chain operations, including forecasting, material planning, warehousing, inventory, logistics, fulfillment, distribution, supplier relationships, and order delivery. Leads operational improvements, risk management, compliance, transportation negotiations, and performance measurement while coordinating across procurement, production, sales, customer support, quality, and engineering. Provides people leadership to operations specialists and ensures efficient, sustainable supply chain performance.

Drives services revenue across the Caribbean and Latin America by developing and closing services opportunities, increasing product-services attachment, expanding partner-led engagements, and growing existing accounts. The role manages territory and account strategies, executive relationships, proposals, forecasts, and revenue targets while collaborating with sales, consulting, delivery, customer success, and channel partners. It requires consultative selling, complex sales-cycle management, multilingual communication, and regional travel.

Senior Software Engineer role at Verint within a collaborative, inclusive environment focused on customer engagement technology. The provided description contains no specific technical responsibilities, qualifications, compensation, location, travel, or clearance requirements.

Senior Operations Engineer role at Verint supporting the company’s customer engagement technology environment. The provided description contains no specific responsibilities, technologies, qualifications, compensation, travel, or clearance details.

Develops enterprise SaaS pipeline among banks and credit unions through consultative outbound prospecting, executive engagement, account research, opportunity qualification, and strategic collaboration with sales, marketing, product, and consulting teams. The role focuses on branch workforce management, appointment booking, queue management, customer engagement, and operational efficiency solutions, while maintaining CRM accuracy and progressing qualified opportunities through the sales funnel.

Leads regional sales strategy and execution across Canada, managing account executives, customer relationships, pipeline development, forecasting, quota attainment, and strategic opportunities. Builds and mentors sales teams, drives consultative software sales, develops market penetration plans, oversees hiring and performance management, and partners with leadership to deliver quarterly and annual revenue targets.

Analyzes sales data, manages pipeline and performance reporting, develops dashboards, monitors KPIs, supports forecasting, maintains CRM data integrity, and provides insights to sales leadership. Collaborates with marketing, finance, and product teams to improve sales processes, reporting accuracy, revenue analysis, and operational efficiency.

Manages strategic public-sector accounts, sells complex enterprise software and services, develops account plans, identifies opportunities, coordinates RFP responses, presents proposals, negotiates contracts, maintains executive relationships, and achieves revenue quotas. The role requires forecasting, CRM management, competitive analysis, cross-functional sales leadership, and approximately 50–75% travel. Experience selling automation, AI, customer experience, workforce, or quality-management solutions to government agencies is preferred.

Drives sales forecasting, pipeline integrity, reporting standardization, Salesforce governance, and scalable operational processes across a global sales organization. Builds executive reporting, analyzes pipeline and bookings performance, improves data quality, supports system integrations, and partners with Sales, Finance, Marketing, and RevOps leadership on strategic initiatives.

Supports partner relationship development, pipeline growth, revenue-generating activities, business planning, QBRs, enablement, demand generation, and opportunity tracking. Collaborates with partners and internal sales, marketing, and customer success teams, maintains Salesforce pipeline data, resolves partner inquiries, and provides business updates. Travel may be required for partner meetings and industry events.

Deliver Verint CX consulting engagements from implementation and configuration through rollout, hypercare, optimization, and value realization. Lead discovery workshops, translate contact center and customer operations challenges into platform solutions, drive adoption, and improve customer experience and workforce productivity. Advise technical, operational, and executive stakeholders while supporting AI, automation, analytics, workforce management, knowledge management, and unified desktop initiatives. Collaborate with Sales, Product, Renewal, and Customer Success teams to expand customer value.

Leads and develops a team of Customer Success Managers responsible for customer adoption, retention, renewals, value realization, and expansion. Owns team operating rhythms, customer health monitoring, forecasting, playbook execution, escalation management, and revenue outcomes. Partners with Sales, Product, Marketing, Professional Services, and Support to improve customer results and team performance. Manages hiring, coaching, capacity planning, performance reviews, and process improvement.

Drive enterprise software sales across the Mid-Atlantic territory by prospecting, managing strategic accounts, developing pipelines, achieving quotas, and closing complex, high-value opportunities. Build executive relationships, lead account strategy, conduct needs analyses and presentations, coordinate cross-functional teams, expand customer usage, manage escalations, forecast sales, and maintain CRM activity records. Travel is approximately 50–75%.

Drives new and expansion sales across assigned Caribbean and Latin America accounts. Builds account strategies, manages pipelines, prospects for opportunities, develops executive relationships, conducts presentations and demonstrations, negotiates complex deals, and achieves quarterly and annual quotas. The role requires accurate forecasting, CRM updates, collaboration with internal and channel partners, and frequent regional travel.

Supports and maintains production cloud infrastructure across Verint’s product portfolio. Responsibilities include troubleshooting incidents, provisioning environments, managing Windows and Linux systems across AWS, Azure, and GCP, supporting deployment pipelines, collaborating on client projects, documenting procedures, and contributing to infrastructure upgrades, security initiatives, monitoring, resiliency, and continuous improvement. The role also provides distributed 24/7 operational coverage.

Manage Microsoft SQL Server environments, including installation, upgrades, monitoring, backups, recovery, performance tuning, security, auditing, and HA/DR using Always On Availability Groups. Support deployments, migrations, root-cause analysis, cloud database operations, and production troubleshooting. Develop automation scripts and tools, contribute to database modernization, and ensure governance and compliance standards. Collaborate across teams on operational improvements and database platform enhancements.

Drive enterprise software sales across the Mid-Atlantic territory by prospecting target accounts, managing pipelines, developing account strategies, conducting needs analysis, presenting solutions, negotiating contracts, and achieving sales quotas. The role owns executive relationships, expands existing accounts, coordinates cross-functional virtual teams, escalates customer issues, forecasts sales activity, and maintains customer and sales database updates. Travel is approximately 50–75%.

Drive new and expansion business across assigned Latin America accounts. Build account strategies, prospect and manage sales pipelines, engage senior executives, conduct needs analyses, present and demonstrate solutions, negotiate and close complex enterprise software deals, and maintain customer relationships. The role also requires quota attainment, sales forecasting, CRM updates, cross-functional collaboration, bilingual Spanish-English communication, and approximately 50–75% travel.

Develops software throughout the full lifecycle, including requirements analysis, design, coding, testing, deployment, production monitoring, troubleshooting, and support. Collaborates with product, QA, and engineering teams to deliver scalable, reliable features. The role also performs code reviews, manages environment promotions, communicates project risks, and contributes to technical innovation and process improvements using modern web, cloud, DevOps, and agile practices.

The Procurement Specialist will manage sourcing, negotiations, and vendor contract management for software and cloud services, ensuring compliance and driving value through strategic procurement initiatives.