Jobs at Verint

Manage and grow named Public Sector accounts, sell Verint products and services, develop account plans, respond to RFPs, lead negotiations, maintain executive relationships, meet revenue quotas, and coordinate internal sales support.

The Product Support Specialist provides technical support, analyzes software issues, communicates with customers, and ensures issue resolution while maintaining high customer satisfaction.

The Procurement Specialist will manage sourcing, negotiations, and vendor contract management for software and cloud services, ensuring compliance and driving value through strategic procurement initiatives.

The Principal Software Engineer leads architectural design for cloud infrastructure, optimizes CI/CD pipelines, manages DevOps projects, and supports Azure and AWS environments while enhancing internal automation and user experience.

The Software Engineer will design and build full-stack features, enhance CI/CD pipelines, support production systems, and collaborate with teams.

Prepare and coordinate consolidation and reporting packages, create consolidation and intercompany elimination entries, perform account reconciliations and disclosure schedules, investigate discrepancies, maintain supporting documentation, respond to auditors, and perform ad-hoc analyses to improve accounting processes.

Senior individual contributor managing a portfolio of strategic enterprise accounts. Acts as executive advisor to C-suite stakeholders, builds multi-year joint success plans, drives adoption, identifies expansion opportunities, leads executive business reviews, mitigates retention risk, and partners across Sales, Product, Services, and Support to realize measurable business outcomes and ARR growth.

Develop and maintain automated test suites and frameworks for desktop, web, and backend services. Design and execute test plans, usability scenarios, and regression suites. Report defects and progress, collaborate with development teams, and interact with customers to refine usability. Maintain automation tooling and evaluate test cases for inclusion in automation. Occasional in-person work at Columbia, MD labs; background screening required.

Lead FP&A for ARR and billings: reconcile ARR to recurring revenue, validate billings detail, analyze NRR/GRR, partner with Accounting, support topline forecasting, present KPIs to senior leaders, and drive process improvements and ad hoc analyses.

Manage and execute renewals for a book of business to maximize retention and multi-year commitments. Lead renewal negotiations, forecast in Salesforce, collaborate with account teams, resolve contract and technical issues, and track non-renewals to reduce churn.

Own end-to-end execution of B2B marketing programs (ABM nurture, intent-based, email, webinars, events), coordinate cross-functional teams, measure ROI with Salesforce/HubSpot, optimize campaigns using analytics and AI tools, and support BD outbound to drive pipeline and deal acceleration.

Provide technical analysis, troubleshooting, and resolution for Verint software issues reported by customers. Communicate status to meet SLAs, develop knowledge base articles, collaborate with internal teams, and support product and customer-facing teams through case lifecycle and occasional on-call rotations.

Lead consultant guiding customers to adopt and optimize conversational and generative AI solutions. Drive strategy, workshops, value realization, analytics, KPI monitoring, cross-functional issue resolution, and customer success across multiple engagements.

The Product Support Engineer resolves technical issues related to Verint software, assists customers and internal teams, and documents cases to maintain service standards. They ensure high customer satisfaction and may conduct internal training.

Drive new and expansion business across assigned Mid-Atlantic accounts by developing account strategy, prospecting, managing pipeline, delivering presentations/demos, closing complex enterprise software deals, and coordinating cross-functional teams to meet quarterly and annual quotas.

Provide front-line technical support for Verint CES software, troubleshoot customer issues, log interactions in Verint CRM, escalate to Product Support Specialists, manage CRM edits and permissions, and support on-call rotations to ensure issue resolution and customer satisfaction.

Lead systems engineering activities including architecture, requirements, integration, verification, and cross-functional coordination. Mentor junior engineers, drive technical decisions, and ensure system-level solutions meet customer and business needs.

Sell Verint solutions across the West territory, drive new and expansion business, manage executive relationships, build and maintain pipeline, conduct presentations/demos, coordinate with Pre-Sales/Channels/Support, forecast sales activity, and travel extensively to meet quota.

The Account Executive manages relationships with key public-sector accounts, driving revenue through strategic planning, needs analysis, and effective communication while achieving sales targets.

The HR Director will lead HR initiatives in Israel, ensure compliance with local laws, support hiring and performance management, and act as a trusted advisor to leaders while fostering a positive employee experience.