Jobs at Verint

Drive enterprise software sales across the Mid-Atlantic territory by prospecting target accounts, managing pipelines, developing account strategies, conducting needs analysis, presenting solutions, negotiating contracts, and achieving sales quotas. The role owns executive relationships, expands existing accounts, coordinates cross-functional virtual teams, escalates customer issues, forecasts sales activity, and maintains customer and sales database updates. Travel is approximately 50–75%.

Drive new and expansion business across assigned Latin America accounts. Build account strategies, prospect and manage sales pipelines, engage senior executives, conduct needs analyses, present and demonstrate solutions, negotiate and close complex enterprise software deals, and maintain customer relationships. The role also requires quota attainment, sales forecasting, CRM updates, cross-functional collaboration, bilingual Spanish-English communication, and approximately 50–75% travel.

Develops software throughout the full lifecycle, including requirements analysis, design, coding, testing, deployment, production monitoring, troubleshooting, and support. Collaborates with product, QA, and engineering teams to deliver scalable, reliable features. The role also performs code reviews, manages environment promotions, communicates project risks, and contributes to technical innovation and process improvements using modern web, cloud, DevOps, and agile practices.

Lead strategic, cross-functional programs from initiation through delivery across product and engineering. Drive governance, planning frameworks, KPIs, tooling, and dependency/risk mitigation. Build alignment with senior leadership, implement PMO practices, enable data-driven reporting and AI-assisted workflows, and support post-merger integration and change efforts to improve delivery predictability and engineering effectiveness.

Manage and grow named Public Sector accounts, sell Verint products and services, develop account plans, respond to RFPs, lead negotiations, maintain executive relationships, meet revenue quotas, and coordinate internal sales support.

The Product Support Specialist provides technical support, analyzes software issues, communicates with customers, and ensures issue resolution while maintaining high customer satisfaction.

The Procurement Specialist will manage sourcing, negotiations, and vendor contract management for software and cloud services, ensuring compliance and driving value through strategic procurement initiatives.

The Software Engineer will design and build full-stack features, enhance CI/CD pipelines, support production systems, and collaborate with teams.

Serves as the technical and business advisor for Verint’s Open CCaaS platform, selling CX automation solutions to C-suite customers. Builds executive relationships, communicates ROI, leads cross-functional product and sales teams, identifies expansion opportunities, and delivers thought leadership. Requires expertise in AI, data science, contact center operations, data architecture, and cloud platforms, with approximately 30–50% travel.

Designs, implements, tests, documents, and supports complex web software applications. The role emphasizes ReactJS, TypeScript, JavaScript, Redux or Context API, REST services, and browser debugging. Responsibilities include code and design reviews, TDD and BDD practices, troubleshooting production issues, developing software patches and workarounds, collaborating with business analysts and distributed teams, and mentoring other software engineers.

Leads technical sales and executive evangelism for Verint’s Open CCaaS and CX Automation platform. Acts as a trusted advisor to C-suite customers, articulating ROI, AI, data science, and platform capabilities. Partners with Product, Sales, Solutions, Services, Marketing, and Customer Success teams to drive adoption, expansion, thought leadership, and opportunity closure. Requires deep contact center operations experience, strong data architecture knowledge, executive communication skills, and extensive travel.

Develop and maintain automated test suites and frameworks for desktop, web, and backend services. Design and execute test plans, usability scenarios, and regression suites. Report defects and progress, collaborate with development teams, and interact with customers to refine usability. Maintain automation tooling and evaluate test cases for inclusion in automation. Occasional in-person work at Columbia, MD labs; background screening required.

Manage and execute renewals for a book of business to maximize retention and multi-year commitments. Lead renewal negotiations, forecast in Salesforce, collaborate with account teams, resolve contract and technical issues, and track non-renewals to reduce churn.

Lead consultant guiding customers to adopt and optimize conversational and generative AI solutions. Drive strategy, workshops, value realization, analytics, KPI monitoring, cross-functional issue resolution, and customer success across multiple engagements.

Drive new and expansion business across assigned Mid-Atlantic accounts by developing account strategy, prospecting, managing pipeline, delivering presentations/demos, closing complex enterprise software deals, and coordinating cross-functional teams to meet quarterly and annual quotas.

Design, build, and productionize LLM-powered applications and agentic AI systems. Develop data and inference pipelines, deploy and monitor models, define evaluation frameworks, optimize performance/cost, and enforce governance, safety, and observability to deliver scalable AI-driven customer experience solutions.

Design, architect, and implement cloud-first full-stack software using Java/C# and JavaScript frameworks. Provide technical leadership, mentor engineers, improve architecture and performance, promote CI and automated testing, and support customer implementation and cloud platform operations.

Lead planning, execution, and delivery of projects on time and budget. Manage resources, stakeholder communications, timecard validation, billing and forecasting. Interface with customers, drive change management and project closure, and support PMO projections. Manage SaaS/Cloud and BI reporting efforts using Tableau/Power BI; work hybrid with night-shift availability.

Sell Verint solutions across the West territory, drive new and expansion business, manage executive relationships, build and maintain pipeline, conduct presentations/demos, coordinate with Pre-Sales/Channels/Support, forecast sales activity, and travel extensively to meet quota.

The Account Executive manages relationships with key public-sector accounts, driving revenue through strategic planning, needs analysis, and effective communication while achieving sales targets.