Responsibilities
- Improves the effectiveness and efficiency of the Security Operations Center (SOC) by leading initiatives that enhance security orchestration, automation, and response (SOAR).
- Develop and maintain standard operating procedures (SOPs) and runbooks for incident detection, analysis, and response processes.
- Monitors log and event output from multiple information security tools including but not limited to SIEMs, firewalls, intrusion prevention systems, secure web gateways, security email gateways, threat intelligence platforms, antivirus products, vulnerability scanners and user behavior analytics platforms.
- Train/Coach security awareness training and exercises to educate SOC L1 on best practices for cybersecurity hygiene and incident response.
- Performs routine but critical information security technology tasks including but not limited to IPS signature review and testing, firewall rule change requests, antivirus product exceptions and policy changes, SIEM rule tuning.
- Leads security investigations and responds according to established incident management procedures. This includes taking ownership and leadership in security incident response procedures and planning.
- Contributes to the information security policy changes as determined by information security team leadership.
- Leads security related projects as determined by information security team leadership. This includes representing the information security team on cross functional initiatives as required.
- Acts as a technical resource during internal and external audit engagements and is responsible for gathering security related technical evidence as required
- Stay up-to-date on the latest cybersecurity threats, vulnerabilities, and attack techniques, and proactively recommend measures to enhance our security posture.
- Flexible working hours may require scheduled work on weekends and/or holidays
Minimum Qualifications
- 4-6 years of experience working in a 24x7 security operations center (SOC) as a Senior security analyst and/or L2 SOC Analyst
- Excellent analytical and problem-solving skills, with the ability to quickly identify and respond to security incidents, analyze complex security issues and develop effective solutions.
- Functional knowledge of MITRE ATT&CK framework and other cybersecurity methodologies
- Proficiency in using SIEM tools (e.g., Splunk, ELK Stack, ArcSight, Rapid7) for log management, event correlation, and threat detection.
- In-depth knowledge of cyber security technologies, including firewalls, IDS/IPS, EDR, BYOD, SIEM, endpoint protection.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams across different time zones
Preferred Qualifications
- Bachelor's degree in Computer Science, Cyber Security, or STEM field
- Relevant certifications (e.g., Security+, CEH, CISSP, GCIA, SSCP) are a plus.
- Proven experience in security operations, incident response, vulnerability management or a related field.
- Demonstrated experience in network security, server security, endpoint security, web security etc.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Programming and threat hunting capabilities are also preferred.
Responsibilities
- Improves the effectiveness and efficiency of the Security Operations Center (SOC) by leading initiatives that enhance security orchestration, automation, and response (SOAR).
- Develop and maintain standard operating procedures (SOPs) and runbooks for incident detection, analysis, and response processes.
- Monitors log and event output from multiple information security tools including but not limited to SIEMs, firewalls, intrusion prevention systems, secure web gateways, security email gateways, threat intelligence platforms, antivirus products, vulnerability scanners and user behavior analytics platforms.
- Train/Coach security awareness training and exercises to educate SOC L1 on best practices for cybersecurity hygiene and incident response.
- Performs routine but critical information security technology tasks including but not limited to IPS signature review and testing, firewall rule change requests, antivirus product exceptions and policy changes, SIEM rule tuning.
- Leads security investigations and responds according to established incident management procedures. This includes taking ownership and leadership in security incident response procedures and planning.
- Contributes to the information security policy changes as determined by information security team leadership.
- Leads security related projects as determined by information security team leadership. This includes representing the information security team on cross functional initiatives as required.
- Acts as a technical resource during internal and external audit engagements and is responsible for gathering security related technical evidence as required
- Stay up-to-date on the latest cybersecurity threats, vulnerabilities, and attack techniques, and proactively recommend measures to enhance our security posture.
- Flexible working hours may require scheduled work on weekends and/or holidays
Minimum Qualifications
- 2-4 years of experience working in a 24x7 security operations center (SOC) as a Senior security analyst and/or L2 SOC Analyst
- Excellent analytical and problem-solving skills, with the ability to quickly identify and respond to security incidents, analyze complex security issues and develop effective solutions.
- Functional knowledge of MITRE ATT&CK framework and other cybersecurity methodologies
- Proficiency in using SIEM tools (e.g., Splunk, ELK Stack, ArcSight, Rapid7) for log management, event correlation, and threat detection.
- In-depth knowledge of cyber security technologies, including firewalls, IDS/IPS, EDR, BYOD, SIEM, endpoint protection.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams across different time zones
Preferred Qualifications
- Bachelor's degree in Computer Science, Cyber Security, or STEM field
- Relevant certifications (e.g., Security+, CEH, CISSP, GCIA, SSCP) are a plus.
- Proven experience in security operations, incident response, vulnerability management or a related field.
- Demonstrated experience in network security, server security, endpoint security, web security etc.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Programming and threat hunting capabilities are also preferred.
Minimum Qualifications
- 2-4 years of experience working in a 24x7 security operations center (SOC) as a Senior security analyst and/or L2 SOC Analyst
- Excellent analytical and problem-solving skills, with the ability to quickly identify and respond to security incidents, analyze complex security issues and develop effective solutions.
- Functional knowledge of MITRE ATT&CK framework and other cybersecurity methodologies
- Proficiency in using SIEM tools (e.g., Splunk, ELK Stack, ArcSight, Rapid7) for log management, event correlation, and threat detection.
- In-depth knowledge of cyber security technologies, including firewalls, IDS/IPS, EDR, BYOD, SIEM, endpoint protection.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams across different time zones
Preferred Qualifications
- Bachelor's degree in Computer Science, Cyber Security, or STEM field
- Relevant certifications (e.g., Security+, CEH, CISSP, GCIA, SSCP) are a plus.
- Proven experience in security operations, incident response, vulnerability management or a related field.
- Demonstrated experience in network security, server security, endpoint security, web security etc.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Programming and threat hunting capabilities are also preferred.
Skills Required
- 4-6 years of experience in a security operations center
- Excellent analytical and problem-solving skills
- Functional knowledge of MITRE ATT&CK
- Proficiency in SIEM tools
- In-depth knowledge of cybersecurity technologies
- Strong communication and interpersonal skills
Verint Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Verint and has not been reviewed or approved by Verint.
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Strong & Reliable Incentives — Feedback suggests incentive compensation for go-to-market roles is structured competitively, with attractive on-target earnings cited in sales. Variable or bonus pay appears to be part of the package in several tracks.
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Leave & Time Off Breadth — Feedback suggests paid time off and holidays are a strength, with generous PTO and personal holidays frequently highlighted. Flexible work schedules and remote/hybrid options further support time away and balance.
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Parental & Family Support — Employer materials highlight company-paid parental leave, adoption assistance, and fertility support. Feedback suggests these family-oriented programs are part of a comprehensive global offering.
Verint Insights
What We Do
Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com
