Jobs at Univista Insurance

Supports budgeting, forecasting, financial modeling, variance analysis, recurring reporting, and business performance management. Analyzes revenue, expenses, profitability, headcount, and operational metrics; builds scenarios and sensitivity analyses; and translates financial data into recommendations. Partners with Accounting, Operations, Sales, Marketing, and leadership to validate information, support initiatives, improve reporting processes, automate recurring work, and maintain accurate financial documentation.

Process first notices of loss involving motor vehicle accidents, theft, and related incidents. Provide compassionate, empathetic customer service to callers, address inquiries, maintain accurate and organized claim information, and collaborate with team members to handle claims promptly. The role requires multitasking, problem-solving, attention to detail, and effective independent work in a fast-paced environment.

Owns full-funnel marketing strategy, activation, budgeting, and performance for Univista Insurance’s Orlando market. The role develops localized campaigns across digital and traditional channels, leads community marketing and vendor relationships, tracks leads, quotes, sales, CPL, CAC, and ROI, and reports results to the CMO. It partners with sales, operations, stores, call centers, franchise teams, compliance, and legal to connect marketing investment to measurable growth. The ideal candidate is bilingual in English and Spanish and experienced in Hispanic consumer, local-market, and regulated-industry marketing.

Audit recorded customer service and sales calls for quality, compliance, documentation, and performance standards. Produce reports, dashboards, and trend analyses; identify coaching opportunities, best practices, recurring errors, and training needs. Provide constructive feedback, escalate critical violations, track improvement metrics, and protect sensitive customer and employee information while ensuring compliance with Florida recording-consent and privacy requirements.

Bilingual (English/Spanish) customer service representative handling inbound/outbound calls, resolving issues, recording interactions, collaborating with teams, and upselling products/services while complying with company policies.

Handle inbound and outbound customer calls in English and Spanish, resolve issues, maintain accurate records, promote products via upselling/cross-selling, collaborate with teams, and adhere to company policies and data protection. Provide timely, high-quality customer service with emphasis on sales and problem resolution.

Handle inbound and outbound customer calls in English and Spanish, resolve inquiries, upsell and cross-sell products, maintain accurate interaction records, collaborate with teams to escalate issues, and follow company policies and data protection guidelines.

Bilingual (English/Spanish) customer service and sales role handling inbound/outbound calls, resolving issues, maintaining records, promoting products through upselling/cross-selling, collaborating across teams, and following company policies and data protection guidelines.

Handle inbound and outbound customer calls in English and Spanish, resolve inquiries, promote products through upselling/cross-selling, maintain accurate records, and collaborate to escalate complex issues while adhering to company policies and data protection rules.

Handle inbound and outbound customer calls in English and Spanish, resolve issues, promote products through upselling/cross-selling, maintain accurate records, collaborate with teams, follow company policies, and support local marketing initiatives.

Handle inbound and outbound customer calls in English and Spanish, resolve issues, promote products via upselling/cross-selling, maintain accurate interaction records, collaborate with teams, follow company policies, attend training, and support local store marketing initiatives.

Bilingual (English/Spanish) Customer Service Sales Representative handles inbound/outbound calls, resolves customer issues, promotes and upsells insurance products, maintains accurate interaction records, collaborates with teams, follows compliance and data-protection policies, attends training, and supports local marketing initiatives.

Conduct investigations into suspicious insurance claims using interviews, surveillance, and evidence collection. Analyze claims data for fraud patterns, prepare detailed reports, collaborate with claims adjusters, legal teams, and law enforcement, and ensure compliance with company policies and regulations while maintaining confidentiality.

Bilingual CSR Sales Representative handles inbound/outbound calls, resolves customer inquiries, and promotes insurance products via upselling and cross-selling. Maintains accurate interaction records, collaborates with teams to escalate issues, follows compliance/data protection, attends training, and supports local marketing initiatives to drive sales and customer satisfaction.

Manage daily corporate office operations, supervise administrative staff, coordinate cross-departmental needs, oversee facilities and vendor relationships, manage office budgets and compliance, support executive scheduling and projects, and ensure a productive bilingual (English/Spanish) workplace.

Provide bilingual (English/Spanish) inbound and outbound customer service calls, resolve issues, promote and upsell insurance products, maintain accurate records, collaborate with teams, follow compliance and company policies, attend training, and support local store marketing initiatives.

Bilingual (English/Spanish) customer service sales representative handling inbound/outbound calls, resolving customer issues, maintaining records, and upselling insurance products. Collaborates with teams, follows compliance, attends training, and supports local marketing initiatives.

Lead enterprise digital marketing strategy and execution across SEO, SEM, paid social, email, and marketing automation. Build roadmaps, governance, reporting and experimentation frameworks; optimize paid media and SEO; own attribution, dashboards, and performance intelligence; ensure compliance and recommend tools to improve acquisition, retention, and lifetime value.

Bilingual (English/Spanish) customer service and sales role handling inbound/outbound calls, resolving issues, promoting products, maintaining records, collaborating with teams, and supporting local marketing and compliance.

Handle inbound and outbound customer calls, resolve inquiries and complaints, promote and upsell insurance products, maintain accurate records in CRM, collaborate cross-functionally, follow company policies and compliance, and participate in sales and customer service training to support business growth.