Jobs at Univista Insurance

Audits recorded customer service and sales calls for quality, compliance, documentation, and performance standards. Produces reports, metrics, dashboards, and trend analyses; identifies coaching opportunities, recurring errors, and training needs. Provides constructive feedback, escalates critical violations, verifies Florida recording-consent compliance, and protects sensitive customer and employee information.

Handles inbound and outbound customer calls, resolves insurance-related inquiries, and promotes products and services through upselling and cross-selling. Maintains accurate customer records, provides personalized recommendations, escalates complex issues, follows compliance and data-protection procedures, and participates in sales and customer-service training. The role requires fluent English and Spanish communication, strong problem-solving skills, basic CRM and Microsoft Office proficiency, and reliable transportation.

Handles inbound and outbound customer calls, resolves insurance-related inquiries, recommends personalized products and services, and drives sales through upselling and cross-selling. Maintains accurate customer records, collaborates on escalated issues, follows compliance and data-protection procedures, supports local marketing initiatives, and represents the insurance agency professionally. Fluency in English and Spanish is required, along with strong communication, problem-solving, organization, and customer service skills.

Handles inbound and outbound customer calls, resolves inquiries, promotes insurance products, and uses upselling and cross-selling techniques. The role maintains customer records, provides personalized recommendations, escalates complex issues, supports local marketing initiatives, and complies with company and data-protection policies. English-Spanish bilingual fluency is required, along with customer service, communication, problem-solving, and basic CRM and Microsoft Office skills.

Handles inbound and outbound customer calls, resolves inquiries, maintains interaction records, and promotes insurance products through upselling and cross-selling. Provides bilingual English-Spanish support, personalized recommendations, issue escalation, and accurate documentation while following company policies, regulatory requirements, and data protection guidelines. The role also supports local marketing initiatives and requires collaboration, training participation, reliable transportation, and strong communication and problem-solving skills.

Handles inbound and outbound customer calls, resolves insurance-related issues, and promotes products through upselling and cross-selling. Maintains interaction records, collaborates on escalations, follows compliance and data protection requirements, and supports local marketing initiatives. The role requires bilingual English-Spanish communication, customer service and sales skills, basic CRM and Microsoft Office proficiency, reliable transportation, and preferably insurance experience or a 2-20/440 license.

Handles inbound and outbound customer calls, resolves insurance-related issues, maintains interaction records, and promotes products through upselling and cross-selling. Provides personalized recommendations, collaborates on escalated concerns, follows compliance and data-protection procedures, and participates in training and local marketing initiatives. Requires bilingual English-Spanish communication, customer service skills, basic CRM and Microsoft Office proficiency, reliable transportation, and preferably one year of relevant experience or an insurance license.

Bilingual Customer Service Sales Representatives handle inbound and outbound customer calls, resolve insurance-related inquiries, recommend products, and generate sales through upselling and cross-selling. The role requires accurate recordkeeping, collaboration on complex issues, compliance with company policies, and participation in training and local marketing initiatives. English and Spanish fluency, reliable transportation, computer proficiency, and strong communication skills are required. Customer service experience is preferred, with insurance experience and a 2-20/440 license considered advantageous.

Handles inbound and outbound customer calls, resolves inquiries, maintains interaction records, and promotes insurance products and services through upselling and cross-selling. Provides bilingual English-Spanish support, personalized recommendations, issue escalation, and compliance with company policies. The role also supports local store marketing initiatives and requires collaboration, strong communication, organization, problem-solving, and reliable transportation.

Handles inbound and outbound customer calls, resolves insurance-related inquiries, and promotes products and services through upselling and cross-selling. Maintains interaction records, provides personalized recommendations, escalates complex issues, follows compliance and data protection policies, and participates in sales and customer service training. The role requires fluent English and Spanish, strong communication and problem-solving skills, basic computer knowledge, and reliable transportation.

Handles bilingual customer inquiries through inbound and outbound calls, resolves issues, maintains interaction records, and promotes insurance products and services through upselling and cross-selling. The role requires English and Spanish fluency, customer service and sales skills, CRM and Microsoft Office familiarity, and compliance with company and regulatory requirements. It also supports local store marketing initiatives and collaboration on complex customer issues.

Provides bilingual English-Spanish customer service through inbound and outbound calls, resolves inquiries, promotes insurance products, and uses upselling and cross-selling techniques. Maintains customer records, coordinates issue resolution, follows compliance and data protection procedures, supports local marketing initiatives, and attends ongoing sales and service training.

Handles bilingual customer inquiries through inbound and outbound calls, resolves issues, maintains interaction records, and promotes insurance products through upselling and cross-selling. Collaborates on escalations, follows compliance and data protection procedures, supports local marketing initiatives, and participates in ongoing sales and customer service training.

Handles inbound and outbound customer calls, resolves inquiries and complaints, maintains interaction records, and promotes insurance products through personalized recommendations, upselling, and cross-selling. Collaborates on complex issues, follows regulatory and data-protection procedures, participates in training, and supports local store marketing initiatives. Requires bilingual English-Spanish communication, customer service skills, basic computer proficiency, reliable transportation, and preferably one year of customer service or insurance experience.

Investigates suspicious insurance claims for potential fraud through interviews, surveillance, evidence collection, and claims-data analysis. Prepares detailed reports, presents findings, collaborates with claims, legal, and law-enforcement teams, and supports fraud-prevention strategies. Ensures investigations comply with company policies, regulations, and legal requirements while maintaining confidentiality. The role also involves negotiating settlements, communicating with claimants, and managing multiple investigations.

Handles inbound and outbound customer interactions, resolves issues, maintains records, and promotes insurance products through upselling and cross-selling. Provides personalized recommendations, collaborates on escalated concerns, follows compliance and data protection procedures, and supports local marketing initiatives. Requires bilingual English-Spanish communication, customer service and sales capabilities, CRM and Microsoft Office proficiency, reliable transportation, and preferably one year of customer service experience with an insurance license.

Handles inbound and outbound customer calls, resolves insurance-related inquiries, documents interactions, and provides personalized solutions. Promotes insurance products through upselling and cross-selling, supports local marketing initiatives, collaborates on escalated issues, and follows compliance and data-protection procedures. The role requires fluent English and Spanish, strong communication and problem-solving skills, basic computer proficiency, reliable transportation, and preferably one year of customer service or insurance experience.

Handles inbound and outbound customer calls in English and Spanish, resolves inquiries and complaints, records interactions, collaborates on escalations, and promotes products and services through upselling and cross-selling. Requires strong communication, problem-solving, organization, basic CRM and Microsoft Office skills, an active Property & Casualty license, and reliable transportation.

Supports budgeting, forecasting, financial modeling, variance analysis, recurring reporting, and business performance management. Analyzes revenue, expenses, profitability, headcount, and operational metrics; builds scenarios and sensitivity analyses; and translates financial data into recommendations. Partners with Accounting, Operations, Sales, Marketing, and leadership to validate information, support initiatives, improve reporting processes, automate recurring work, and maintain accurate financial documentation.

Process first notices of loss involving motor vehicle accidents, theft, and related incidents. Provide compassionate, empathetic customer service to callers, address inquiries, maintain accurate and organized claim information, and collaborate with team members to handle claims promptly. The role requires multitasking, problem-solving, attention to detail, and effective independent work in a fast-paced environment.