Teams at Univista Insurance

Bilingual (English/Spanish) customer service representative handling inbound/outbound calls, resolving issues, recording interactions, collaborating with teams, and upselling products/services while complying with company policies.

Handle inbound and outbound customer calls in English and Spanish, resolve issues, maintain accurate records, promote products via upselling/cross-selling, collaborate with teams, and adhere to company policies and data protection. Provide timely, high-quality customer service with emphasis on sales and problem resolution.

Handle inbound and outbound customer calls in English and Spanish, resolve inquiries, upsell and cross-sell products, maintain accurate interaction records, collaborate with teams to escalate issues, and follow company policies and data protection guidelines.