Jobs at United Services Group

Develop new business relationships, sell facility and maintenance services, manage Salesforce opportunities, negotiate contracts, close deals, and transition clients to key account management. The role manages sales targets, bids, customer concerns, regional marketing activities, trade shows, and sales reporting. Frequent travel throughout the territory and occasional work outside regular office hours are required.

Develops new business across Western Canada by prospecting, managing Salesforce opportunities, selling facility and maintenance services, preparing bids, negotiating contracts, closing deals, and transitioning clients to key account management. Builds client relationships, supports sales plans, attends trade shows and events, addresses customer concerns, maintains data integrity, and collaborates with sales, marketing, pricing, and account management teams. Frequent regional travel is required.

Manages subcontractor and partner relations across the Atlantic region, including recruitment, legal and process compliance, performance management, contractor transitions, issue escalation, and quarterly meetings. Collaborates with account management, retention, learning and development, finance, and external vendors. The role requires frequent travel, flexible shifts, 24/7 availability, conflict resolution, budgeting, process implementation, and advanced Salesforce competency.

Coordinates maintenance services and customer work orders, assigns and follows up with contractors, processes invoices and customer billing, manages documentation and compliance, prepares quotations, and supports customer satisfaction. Uses Salesforce, SAP, and Outlook while collaborating with accounting and the National Services team. Requires timely communication, problem-solving, flexibility, financial knowledge, and administrative experience.

Manage the full employee lifecycle, including recruitment, onboarding, employee relations, investigations, performance guidance, HRIS administration, payroll updates, benefits, compensation, compliance, and policy development. The role supports Quebec and Ontario employment legislation, pay equity, French-language requirements, workplace health and safety, talent partnerships, engagement initiatives, and training programs. Bilingual English and French communication is required, with occasional travel and presentation responsibilities.

Provides legal, regulatory, compliance, and administrative support across Quebec and Eastern Canada. Responsibilities include managing legal files, court pleadings, investigations, dispute resolution, external counsel coordination, CNESST matters, regulatory updates, and policy implementation. The role advises management, coaches stakeholders, supports parity committee activities, and attends court or mediation proceedings. Fluency in French and English, legal education, relevant experience, sound judgment, and willingness to travel are required.

Manages client relationships, operational performance, service quality, staffing, subcontractor coordination, and financial results across an assigned territory. Serves as the primary client liaison, resolves escalations, conducts site visits and business reviews, monitors KPIs and costs, supports recruitment and retention, identifies revenue-growth opportunities, and ensures compliance with operational, health, safety, and customer standards.

Manages subcontractor and partner relationships across designated regions, including recruitment, compliance, performance management, changeovers, issue escalation, and data integrity. Collaborates with internal departments, customers, and external vendors to improve partner performance and service quality. The role requires frequent travel, flexible shifts, conflict resolution, budgeting and costing, process implementation, and knowledge of facility maintenance or floor-care operations.

Develops and delivers onboarding, technical, operational, virtual, and in-person training across Canada. Creates learning resources, e-learning, videos, guides, workshops, and training programs; evaluates effectiveness and performs needs analyses. Manages training schedules, LMS courses, learning plans, reports, and Salesforce training data. Collaborates with departments on technology rollouts, change management, KPIs, and strategic initiatives. Requires 50% travel, flexible shifts, and strong facilitation, communication, organizational, and problem-solving skills.

Manages partner relationships, recruitment, compliance, performance management, issue escalation, changeovers, and vendor coordination across designated regions. The role supports partner development, legal and process compliance, Salesforce data integrity, asset management, and customer satisfaction. It requires frequent travel, flexible availability, strong communication and negotiation skills, operational expertise, and the ability to manage high-stress situations in a 24/7 environment.

Coordinates subcontractor and franchisee contract administration, compliance documentation, onboarding, invoicing, audits, reporting, partner communications, and SOP development. Maintains accurate Salesforce records, supports legal and business compliance, delivers training and education, and collaborates with finance, recruitment, account management, and partner relations teams. The role requires strong organization, communication, analytical, negotiation, confidentiality, and problem-solving skills, along with flexibility for overtime and changing administrative priorities.

Manage the full employee lifecycle, including recruitment, onboarding, employee relations, investigations, performance guidance, HRIS data, payroll updates, compensation, benefits, compliance, and HR policies. Partner with leaders, support Quebec and Ontario employment legislation, manage Quebec building-services requirements, lead training, contribute to health and safety initiatives, and support employee engagement and talent attraction programs.

Manages janitorial operations across Atlantic Canada, overseeing 400+ stores, Area Managers, customers, partners, budgets, audits, materials, equipment, compliance, workforce performance, and revenue growth. Builds customer relationships, resolves escalations, implements operational processes, monitors store-level profitability and KPIs, supports recruitment and training, and manages a mobile workforce. Frequent regional travel and flexible shifts are required.

Manages partner and employee onboarding, performance development, learning programs, audits, issue escalations, compliance, and regional stakeholder collaboration across Western Canada. Supports recruitment, partner retention, recognition programs, SOP development, customer experience, Salesforce data integrity, and janitorial service quality. Requires frequent travel, store visits during nights and weekends, flexible shifts, and 24/7 responsiveness.

Manage customer relationships, service quality, workforce performance, financial results, and operational compliance across an assigned territory. Conduct customer visits and reviews, resolve escalations, support recruitment and retention, oversee budgets and profitability, identify revenue opportunities, coach frontline teams, and ensure adherence to safety, quality, and service standards in a 24/7 cleaning and facilities environment.

Manage the full employee lifecycle, including recruitment, onboarding, employee relations, investigations, performance guidance, HRIS and payroll updates, compensation and benefits administration, compliance, policy development, and employee engagement. The role partners with leaders, supports Quebec and Ontario labour requirements, contributes to health and safety initiatives, and builds talent pipelines through agency and school partnerships. Bilingual English and French communication is required, with occasional travel and presentation responsibilities.

Manages client relationships, service quality, operational performance, partner performance, staffing, budgets, P&L, and revenue across assigned retail and commercial sites. Leads client business reviews, resolves escalations, oversees cleaning-service transitions, supports recruitment and training, monitors KPIs and compliance, and drives cost control, retention, profitability, and continuous improvement. Frequent travel, flexible scheduling, and 24/7 availability are required.

Manages customer relationships, service quality, escalations, territory performance, regional P&L, budgeting, revenue retention and growth. Collaborates with Partner Relations and Talent Acquisition on staffing, partner transitions, training and operational excellence. Leads store visits, audits, process improvements, Salesforce adoption, workforce planning and performance management across a territory. Requires frequent travel, flexible availability and substantial janitorial and operational management experience.

Manages partner and subcontractor relationships across Western Canada, including recruitment, compliance, performance management, changeovers, issue escalation, and data integrity in Salesforce. Collaborates with internal teams and external vendors to meet customer expectations, improve partner performance, and implement processes. Requires frequent regional travel, flexible rotating shifts, strong communication and negotiation skills, and operational experience.

Manages subcontractor and partner relations across the Atlantic region, including recruitment, legal and process compliance, performance management, contractor transitions, issue escalation, and partner support. Collaborates with internal departments and external vendors to improve contractor performance and customer satisfaction. The role requires frequent travel, flexible availability, conflict resolution, budgeting, process management, and familiarity with cleaning procedures.