Jobs at United Services Group

Manages subcontractor and partner relationships across Western Canada, including recruitment, compliance, performance management, changeovers, issue escalation, and data integrity. Collaborates with internal teams and external vendors to meet customer expectations, improve partner capabilities, and ensure adherence to legal and operational procedures. Requires frequent regional travel, flexible shifts, strong communication and negotiation skills, budgeting knowledge, and the ability to resolve issues under pressure.

Manages partner and subcontractor relationships across designated regions, including recruitment, compliance, performance management, changeovers, issue escalation, and legal discovery support. Collaborates with internal departments and external vendors to improve partner performance and customer satisfaction. Maintains partner data in Salesforce, supports budgeting and costing, conducts calibration walks, and implements partner-relations processes. Requires frequent regional travel and flexible shift availability.

Manages partner relationships, recruitment, compliance, performance, escalations, changeovers, and operational processes across a designated territory. Coordinates with internal departments, external vendors, account management, retention, finance, learning and development, and equipment services. Maintains Salesforce data integrity, supports legal and safety compliance, leads partner meetings, resolves issues, and travels frequently to support partners and customers.

Manages customer and partner relationships across a cleaning-services territory, leading quality reviews, escalations, store visits, performance improvement, staffing coordination, and operational compliance. Oversees site P&Ls, budgets, billing, costs, inventory, revenue retention, business growth, new-site launches, and special services. Collaborates with Partner Relations, Talent Acquisition, and business development teams while supporting recruitment, training, workforce performance, process adoption, reporting, and customer satisfaction.

Manages customer relationships, service quality, escalations, territory revenue, regional P&L, budgeting, workforce planning, recruitment, training, and operational performance. Leads business reviews, store visits, process improvements, partner transitions, compliance initiatives, and customer retention and growth across the assigned territory. Requires frequent travel, flexible availability, and leadership of frontline teams and partners.

Manages partner and employee onboarding, performance development, learning programs, compliance, issue escalation, audits, and regional stakeholder collaboration across Western Canada. The role supports partner retention, customer experience, recruitment, recognition programs, SOP implementation, data integrity, and janitorial service quality. Frequent travel, store visits, flexible shifts, and 24/7 availability are required.

Supports bilingual English-French HR operations, including payroll preparation, employee records, recruitment, onboarding, benefits administration, HR inquiries, employment documentation, reporting, audits, and employee communications. The role serves as a first point of contact for employees and managers, maintains confidential information, coordinates hiring activities, administers benefit changes, and assists with HR projects and compliance-related processes.

Manages client relationships, operational performance, service quality, staffing, subcontractor coordination, and financial results across an assigned territory. Responsibilities include conducting site visits and business reviews, resolving escalations, monitoring KPIs and costs, supporting recruitment and retention, identifying revenue-growth opportunities, ensuring compliance with safety and client standards, and promoting continuous improvement in a 24/7 operating environment.

Gère les relations clients, la performance opérationnelle et la rentabilité d’un territoire. Agit comme point de contact principal, supervise la qualité des services, les sous-traitants, les effectifs, les budgets et les coûts. Résout les problèmes et escalades, effectue des visites régulières, soutient la croissance des revenus et veille au respect des normes de santé, sécurité, qualité et service dans un environnement fonctionnant 24 h/24, 7 j/7.

Manages client relationships, service quality, operational performance, partner coordination, staffing, budgets, P&L, and revenue retention across assigned retail and commercial sites. The role conducts client business reviews, resolves escalations, oversees cleaning operations and compliance, supports recruitment and training, monitors KPIs, controls costs and assets, and drives continuous improvement. Frequent territory travel, flexible scheduling, and 24/7 availability are required.

Develop new business relationships, sell facility and maintenance services, manage Salesforce opportunities, negotiate contracts, close deals, and transition clients to key account management. The role manages sales targets, bids, customer concerns, regional marketing activities, trade shows, and sales reporting. Frequent travel throughout the territory and occasional work outside regular office hours are required.

Develops new business across Western Canada by prospecting, managing Salesforce opportunities, selling facility and maintenance services, preparing bids, negotiating contracts, closing deals, and transitioning clients to key account management. Builds client relationships, supports sales plans, attends trade shows and events, addresses customer concerns, maintains data integrity, and collaborates with sales, marketing, pricing, and account management teams. Frequent regional travel is required.

Manages subcontractor and partner relations across the Atlantic region, including recruitment, legal and process compliance, performance management, contractor transitions, issue escalation, and quarterly meetings. Collaborates with account management, retention, learning and development, finance, and external vendors. The role requires frequent travel, flexible shifts, 24/7 availability, conflict resolution, budgeting, process implementation, and advanced Salesforce competency.

Coordinates maintenance services and customer work orders, assigns and follows up with contractors, processes invoices and customer billing, manages documentation and compliance, prepares quotations, and supports customer satisfaction. Uses Salesforce, SAP, and Outlook while collaborating with accounting and the National Services team. Requires timely communication, problem-solving, flexibility, financial knowledge, and administrative experience.

Manage the full employee lifecycle, including recruitment, onboarding, employee relations, investigations, performance guidance, HRIS administration, payroll updates, benefits, compensation, compliance, and policy development. The role supports Quebec and Ontario employment legislation, pay equity, French-language requirements, workplace health and safety, talent partnerships, engagement initiatives, and training programs. Bilingual English and French communication is required, with occasional travel and presentation responsibilities.

Provides legal, regulatory, compliance, and administrative support across Quebec and Eastern Canada. Responsibilities include managing legal files, court pleadings, investigations, dispute resolution, external counsel coordination, CNESST matters, regulatory updates, and policy implementation. The role advises management, coaches stakeholders, supports parity committee activities, and attends court or mediation proceedings. Fluency in French and English, legal education, relevant experience, sound judgment, and willingness to travel are required.

Develops and delivers onboarding, technical, operational, virtual, and in-person training across Canada. Creates learning resources, e-learning, videos, guides, workshops, and training programs; evaluates effectiveness and performs needs analyses. Manages training schedules, LMS courses, learning plans, reports, and Salesforce training data. Collaborates with departments on technology rollouts, change management, KPIs, and strategic initiatives. Requires 50% travel, flexible shifts, and strong facilitation, communication, organizational, and problem-solving skills.

Coordinates subcontractor and franchisee contract administration, compliance documentation, onboarding, invoicing, audits, reporting, partner communications, and SOP development. Maintains accurate Salesforce records, supports legal and business compliance, delivers training and education, and collaborates with finance, recruitment, account management, and partner relations teams. The role requires strong organization, communication, analytical, negotiation, confidentiality, and problem-solving skills, along with flexibility for overtime and changing administrative priorities.

Manage the full employee lifecycle, including recruitment, onboarding, employee relations, investigations, performance guidance, HRIS data, payroll updates, compensation, benefits, compliance, and HR policies. Partner with leaders, support Quebec and Ontario employment legislation, manage Quebec building-services requirements, lead training, contribute to health and safety initiatives, and support employee engagement and talent attraction programs.

Manages janitorial operations across Atlantic Canada, overseeing 400+ stores, Area Managers, customers, partners, budgets, audits, materials, equipment, compliance, workforce performance, and revenue growth. Builds customer relationships, resolves escalations, implements operational processes, monitors store-level profitability and KPIs, supports recruitment and training, and manages a mobile workforce. Frequent regional travel and flexible shifts are required.