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Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
Lead strategy, roadmap, and delivery for B2B case management and ticketing on Salesforce. Partner with operations, Care, Tech, Analytics, and stakeholders to modernize workflows, automate processes, improve SLAs and KPIs, translate needs into user stories, and support adoption and change management.
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
Lead vision, strategy, and roadmap for B2B customer and partner portals using Salesforce Experience Cloud. Partner with cross-functional teams to translate service needs into scalable self-service, automation, and AI-enabled solutions. Manage backlogs, sprints, release readiness, KPIs, adoption, and stakeholder communications to reduce friction, increase self-service adoption, and deliver measurable operational and customer outcomes.
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
Lead regional DevSecOps for UK-deployed global platforms: manage releases, CI/CD pipelines, incident/availability/monitoring, compliance, risk management, and cross-team coordination while driving continuous improvement and stakeholder communication.














