Jobs at Toll Group

Lead CW1 application deployments, implementations, upgrades, and production support across multiple countries. Provide SLA-based troubleshooting, root cause analysis, functional specifications, configuration support, and continuous improvement. Coordinate onshore and offshore teams, stakeholders, and business users while maintaining documentation, support processes, and knowledge-sharing. Support CW1 modules including Air and Sea, Customs, Customer Service, Sales, Finance, and Warehouse Management.

Leads Blue Yonder Dispatcher WMS development, implementation, configuration, and enhancement projects. Partners with customers to gather requirements, design solutions, configure warehouse processes, and develop reports, dashboards, labels, KPIs, and ETL processes. Provides user training, documentation, troubleshooting, maintenance, performance monitoring, and continuous improvement support for WMS implementations and integrations.

Oversee national Defence logistics operations across warehousing, distribution, and support functions. Lead operational teams, manage resources and budgets, ensure compliance and readiness, improve processes and service delivery, and resolve escalated issues with Defence and internal stakeholders. The role supports surge activities, short-notice taskings, and mission-critical deliveries while maintaining contractual performance, safety, and service continuity.

Supports Toll Group’s Growth Solutions team by translating customer and business needs into logistics solutions. Responsibilities include facilitating workshops, gathering requirements, mapping current and future processes, analyzing operational data, designing warehouse and capacity improvements, developing cost and productivity models, and contributing to tenders, implementations, and benefits tracking. The role requires strong Excel skills, developing logistics knowledge, quantitative problem-solving ability, interstate travel, and collaboration across multiple sites.

Conduct residential and supplier site visits to assess relocation requirements, inventory, safety, and loss or damage. Manage service delivery against Defence Account contractual requirements, resolve issues with providers and case managers, support reporting and invoicing, and maintain strong client and customer relationships. The role requires accurate autonomous work, customer empathy, stakeholder engagement, domestic travel, and an open car licence.

Processes and verifies vendor invoices, matches them with purchase orders and supporting documents, resolves discrepancies, processes payments, reconciles vendor statements, maintains records, and responds to vendor inquiries. The role collaborates with internal and external stakeholders to ensure accurate, timely payments and compliance with company procedures.

Leads a national innovation, continuous improvement, and operational excellence portfolio across Defence logistics warehousing. The role develops business cases, roadmaps, governance frameworks, and standardised processes; drives automation, technology adoption, facility optimisation, and data-informed decisions; manages the material handling equipment portfolio; and partners with Defence and operational stakeholders to improve safety, compliance, readiness, efficiency, and performance.

Provides senior L3 support for Workato-based integrations, including incident, problem, change, release, vulnerability, patching, monitoring, and service-request management. Manages Workato recipes, connectors, credentials, certificates, SFTP, S3, IAM, secrets, and OnPrem Agent configurations. Supports AWS Transfer Family, HA/DR testing, root-cause analysis, customer enhancements, documentation, governance, and coordination with infrastructure and vendor teams.

Leads country HR operations and people strategies, partnering with regional and global HR teams and local leaders. Oversees payroll, talent management, HR policies, regulatory compliance, training, organizational change, HR systems, and local HR team development. Supports mergers, integrations, reorganizations, and global HR projects while coaching leaders and ensuring effective delivery of HR services.

Supports and optimizes Workday HR systems through configuration, administration, requirements gathering, solution design, testing, releases, issue resolution, documentation, and continuous improvement. Partners with HR stakeholders, IT, and managed service providers to deliver enhancements, analyze worker data, support bulk uploads, and improve HR processes and user experience.

Leads Defence warehouse operations, including receiving, storage, inventory control, picking, packing, dispatch, freight handling, and material movement. Uses WMS and equipment to maintain accurate, safe, compliant operations while coordinating team performance, site cleanliness, and Defence contractual requirements. Requires warehouse or logistics experience, forklift and driver licenses, Australian citizenship, current NV1 clearance, physical fitness, and strong safety and organizational skills.

Owns global NVOCC governance and ocean freight compliance, including regulatory filings, tariffs, documentation, audits, and operational controls. Manages carrier agreements, volume commitments, incentive programs, performance tracking, and financial validation. Establishes global SOPs, KPIs, dashboards, training, and corrective action programs while partnering with procurement, finance, IT, and regional teams to improve compliance, efficiency, and commercial performance.

Develop new business and expand existing customer accounts for Toll Global Forwarding. Responsibilities include prospecting across target industries, cross-selling logistics solutions, building customer relationships, responding to RFQs and bids, maintaining CRM pipeline data, and collaborating with operational and product teams. The role requires strong communication, commercial awareness, customer focus, and an interest in developing logistics and freight-forwarding expertise.

Processes and verifies vendor invoices, matches them with purchase orders and supporting documents, resolves discrepancies, processes payments, reconciles vendor statements, maintains records, and responds to vendor inquiries. The role supports accurate and timely accounts payable operations across an international business while coordinating with internal and external stakeholders.

Receive, store, pick, pack, dispatch, and deliver Defence equipment and supplies. Operate forklifts and material-handling equipment, maintain accurate inventory through warehouse systems, and follow Defence, safety, and operational requirements. The role involves outdoor field deliveries, manual handling, teamwork, site cleanliness, and compliance with security and contractual standards at RAAF Amberley.

Maintain AW139 and Bell 429 helicopters through scheduled and unscheduled maintenance, troubleshooting, rectification, aircraft recovery, deployments, and fly-away kit preparation. Plan maintenance resources, supervise activities, ensure documentation and regulatory compliance, and maintain safe work practices. The role requires CASA Part 66 B1.3 or B2 licensing, relevant Aeroskills qualifications, helicopter experience, and eligibility for an NV1 Security Clearance.

Processes and verifies vendor invoices, enters accurate accounting data, resolves discrepancies, maintains financial records, supports audit compliance, and contributes to accounts payable process improvements and cross-functional projects.

Leads customer service and logistics support activities, including forecast dashboard updates, customs-system exception handling, monthly customs data preparation for Finance, KPI updates, and outbound order processing. The role focuses on TR order follow-up and OS booking-plan coordination while supervising the team and ensuring strong operational process execution.

Leads the warehouse data team and oversees inventory, shipment, and warehouse data collection and entry. Manages daily and full inventory counts, reconciles discrepancies, supports inventory optimization, coordinates incident resolution with operations and clients, and maintains warehouse security procedures. Responsibilities also include staff management, recruitment, training, daily work allocation, teamwork, compliance, and operational support in the Operations Manager’s absence.

Coordinate international import and export shipments from start to finish using CargoWise. Manage freight movements with carriers, airlines, shipping lines, transport providers, and co-loaders; provide customer updates; process documentation, declarations, reporting, and invoicing; resolve operational issues; monitor service levels and KPIs; maintain accurate records; and support continuous improvement. The role requires freight forwarding experience, international logistics knowledge, strong customer service skills, and flexitank or ISOtank exposure.