SAP Application Specialist - Commerce Cloud

Posted 5 Days Ago
Be an Early Applicant
St Kilda, Melbourne, Victoria
Senior level
Logistics
The Role
As an SAP Application Specialist for Commerce Cloud, you will manage the internal project delivery and support for the SAP Commerce Cloud system, including incident resolution, system configuration, business process updates, and collaboration with various stakeholders to ensure business needs are met.
Summary Generated by Built In

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

SAP Application Specialist – Commerce Cloud

Being a division in Toll Group, Toll Government & Defense provides specialized logistics services across warehousing and distribution, relocation services and outsourced sourcing and procurement services.

The Role

We are excited to be recruiting for a high calibre SAP Application Specialist. In this role you are accountable for internal project delivery and application support of Toll G&D’s SAP Commerce Cloud system.

This is a fixed term contract to March 2027.

To be successful as the SAP Application Specialist – Commerce Cloud, you will:

  • Resolve incidents and service requests raised by system users
  • Participate in solution design and delivery of projects
  • Change requests for system configuration, continuous improvements and enhancements
  • Update business processes and system design during deployment of change requests
  • Translate business requirements into functional and technical specifications for system workflows, reports, interfaces, conversion, enhancements and forms (WRICEFS)
  • Reviewing and deploying support packs and version upgrades
  • Manage data collection, mapping, conversion and migration
  • Analyse data to provide business insights
  • Propose solutions and strategies to address business challenges
  • Collaborate across SAP, development and engineering teams and business stakeholders to ensure customer requirements and business impacts are considered when considering system changes
  • Conduct system troubleshooting, unit, system integration and regression testing
  • Facilitate User Acceptance Testing and Pre-Production Testing
  • Collaborate cross-functionally to ensure that customer and business impact is considered while delivering all projects or programmes of work.
  • Comply with all Toll policies and procedures, including project management, risk management and security.​

About You:

  • Minimum 5 years of experience in SAP Commerce Cloud
  • Strong system design, configuration and business analysis skills
  • Experience in both a support & project environment.
  • Ability to work closely with business stakeholders, internal IT teams and external vendors
  • Motivated and proactive in problem-solving and innovative in process improvement
  • Understanding of operational expectations from data analysis
  • Ability to anticipate issues, escalations and mitigate proactively

Toll Group is proud to be a Women 4 Stem Corporate member - Toll Group – Women 4 STEM

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.

Top Skills

SAP
The Company
HQ: Los Angeles, CA
10,255 Employees
Hybrid Workplace

What We Do

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Every minute, every day, in countless decisions, transactions, interactions and innovations, people and businesses move the world forward. Making moves that define markets and power industries. Moves that impact economies and empower communities. And it’s here that we are at our best because the only way that our customers can keep moving is if we do, harnessing deep passion and
experience from across our organisation to help these moves happen. So, at the very moment when our customers need us, we bring together the best of who we are, so they can be at their best.

That’s why we never settle. Why we strive for excellence in everything we do. Why we put passion behind every ounce of progress. Why we pull together to deliver success. And then reach further still, to anticipate what’s next. At Toll, we do more than just logistics. We move the businesses that move the world.

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