W/H Assistant Operation Manager

Posted 15 Hours Ago
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Linkou District, New Taipei City
Entry level
Logistics
The Role
Assistant Operation Manager at Toll Group responsible for human resource planning, training, motivating, and managing warehouse operations. Communicate and implement warehouse system requirements, analyze management forms, assist warehouse personnel, and handle customer feedback. Willing to consider candidates with similar skills and a willingness to learn.
Summary Generated by Built In

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Grow your career with Global Logistics, as we expand our operations across Asia. With a passion for progress, we’re playing our part in a vital industry that keeps global communities doing, moving and growing. We’re driven to be the best logistics partner for our customers. Our positivity and teamwork is recognised when we go ‘above and beyond’ to share our knowledge, improve how we work and solve complex problems. While every day brings a different challenge, we adapt with the autonomy to make fast decisions. Experience a caring and collaborative culture, where there is respect for our diverse backgrounds, skills, ideas and flexibility for our wellbeing. Progress your career through training, on-the-job learning and mobility, all in a safe, stable and secure working environment. 

The opportunity

  • 制定部門人力規劃及工作職掌,進行培訓、激勵、輔導及管理,提出明確倉庫系統需求,與客服人員及客戶協調溝通並執行管理倉庫與客戶服務作業
  • 傳達公司政策並確實依政策執行到位,且負責與客服單位溝通工作狀況
  • 各項倉庫相關管理表單製作與分析,有效強化內稽內控之作業執行,能找出問題點並提出具體可執行的解決方案
  • 協助及指導倉庫人員具備在工作崗位上所需技能
  • WMS/TMS /客戶系統的正確操作,同時支援客服部門包括客戶異常回饋案件處理
  • 其他主管交辦事項

What you’ll need to succeed

  • 大學以上畢業,需有基礎商業英文溝通能力
  • 物流、供應鏈管理相關專業為佳
  • 具5年以上倉儲管理經驗,帶領最少10人團隊經驗;
  • 孰悉Office Excel(函數及公式的運用), Word PPT
  • 有ERP、WMS系統、高位貨架倉庫管理工作經驗者優先面談;
  • 具備優秀的組織協調、規劃、溝通能力; 在工作持續保持樂觀積極即抱持正面態度

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Taiwan and be prepared to undertake pre-employment checks including a criminal history check and medical.

The Company
HQ: Los Angeles, CA
10,255 Employees
Hybrid Workplace

What We Do

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Every minute, every day, in countless decisions, transactions, interactions and innovations, people and businesses move the world forward. Making moves that define markets and power industries. Moves that impact economies and empower communities. And it’s here that we are at our best because the only way that our customers can keep moving is if we do, harnessing deep passion and
experience from across our organisation to help these moves happen. So, at the very moment when our customers need us, we bring together the best of who we are, so they can be at their best.

That’s why we never settle. Why we strive for excellence in everything we do. Why we put passion behind every ounce of progress. Why we pull together to deliver success. And then reach further still, to anticipate what’s next. At Toll, we do more than just logistics. We move the businesses that move the world.

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