Jobs at The Warehouse Group Limited

Lead and support front-end store operations including checkouts, loss prevention, and team performance. Coach and motivate staff, ensure cash and checkout procedures are followed, execute plans, and deliver excellent customer service to drive store success.

In-store role providing end-to-end service: demonstrate products, set up and install technology, troubleshoot issues, support customers through delivery and installation, and improve customer experience. Work Wednesday–Saturday at Noel Leeming Northlink, collaborating with services team and completing onsite training and accreditations.

Sell a wide range of tech and appliance products, provide expert in-store customer service, build customer relationships, maintain a welcoming store presentation, support teammates to meet daily sales targets, and stay informed on industry trends to deliver exceptional customer experiences.

Lead front-end store operations, oversee checkouts and customer service, support loss prevention and operational processes, and manage and develop a customer-focused team to ensure smooth daily store running.

Design, build, and maintain scalable ETL/data pipelines and data models on Snowflake; ensure data quality and security; document architectures; collaborate with analysts and data scientists; optimise infrastructure and troubleshoot issues.

Drive online commercial planning, forecasting and performance optimisation across TWG brands. Build and maintain budgeting, phasing, scenario and forecasting models, produce AI-enabled insights and dashboards, translate data into clear commercial recommendations, and align stakeholders to improve traffic, conversion, AOV, margin and fulfilment outcomes.

Analyze store financial and labour performance, maintain labour models and scheduling systems, produce insight-led reporting, recommend staffing improvements, partner with finance and operations to set budgets and validate assumptions to optimize rostering across 180+ stores.

Provide end-to-end in-home and in-store tech services: demonstrate products, install and set up WiFi, TVs, PCs and audio, troubleshoot issues, deliver and install purchases, and offer customer-focused support.

Provide in-store sales and product advice for tech and appliances, build customer relationships, maintain a welcoming store environment, support team targets, and deliver excellent customer experiences.

Provide in-store sales and product advice for electronics and appliances, build customer relationships, maintain store presentation, meet daily sales targets, and support team culture and colleagues.

Sell a wide range of tech products, build customer relationships, provide expert in-store advice and service, keep the store presentable, support team targets, and help deliver/installs when needed.

Lead strategy and execution for customer data, loyalty, personalisation and Martech. Oversee Salesforce Marketing Cloud, CDP, Analytics and AdTech platforms; drive lifecycle, automation, measurement and governance. Partner cross-functionally, build vendor relationships and develop a high-performing team to deliver commercial customer experiences at scale.

Manage search optimisation, product discoverability and platform operations across web and app. Monitor product availability, analyse data and feedback, and use automation and AI tools to improve search performance and customer journeys. Work cross-functionally with Merchandising, Marketing, Product, Fulfilment and external partners to identify and resolve operational pain points and implement continuous improvements.

Manage and optimise online category merchandising and campaign delivery across The Warehouse and Warehouse Stationery. Develop category growth plans, coordinate cross-functional teams, plan promotions and trading calendars, manage content and product discovery, monitor performance and stock flow, identify assortment gaps, and use analytics to drive sales and conversion improvements.

Manage campaign setup, execution, optimisation and reporting across retail media channels. Coordinate internal teams and external stakeholders, support client planning, track spend and process invoices to deliver high-quality integrated campaigns.

Sell a range of tech products, advise customers to find the right solutions, maintain a welcoming store environment, build customer relationships, and support teammates to meet daily sales targets.

Provide in-store technology demonstrations, installations, setup and troubleshooting. Deliver customer support and advice, assist with delivery/installation services, and ensure excellent customer experience. Work is based at the Noel Leeming Wairau Park store, Tuesday–Saturday, supporting sales and service offerings.

Own day-to-day content loading and delivery across websites, app, EDM and digital channels. Execute campaign content, ensure quality assurance, manage priorities during major trading events, and coordinate stakeholders to publish accurate, timely digital content.

Serve as the in-store expert for kitchen appliances, advising customers, demonstrating products, creating quotes, processing invoices, supporting installations and aftercare, liaising with suppliers, and collaborating with the team to meet sales targets while maintaining a professional department presentation.

Provide in-store sales advice and solutions for tech and appliances, build customer relationships, maintain a welcoming store, support team members to meet daily targets, and stay current on product innovations.