Jobs at The Warehouse Group Limited

Provide on-site installation, setup and troubleshooting of home technology (WiFi, TV, PC, audio). Deliver customer-facing demonstrations, support and advice, perform deliveries and installations, and handle physical tasks like lifting and ladder work. Work Tuesday–Saturday from the Mt Maunganui store, using company vehicles to reach customers.

Deliver in-store technology demonstrations, sales support, installation, setup and troubleshooting for customers. Provide excellent interpersonal customer service, adapt technical language to customer needs, work with the services team through delivery and installation, and complete onsite training and accreditations. Based at Queen Street store, Monday–Friday.

Lead and support front-end store operations including checkouts, loss prevention, and team performance. Coach and motivate staff, ensure cash and checkout procedures are followed, execute plans, and deliver excellent customer service to drive store success.

In-store role providing end-to-end service: demonstrate products, set up and install technology, troubleshoot issues, support customers through delivery and installation, and improve customer experience. Work Wednesday–Saturday at Noel Leeming Northlink, collaborating with services team and completing onsite training and accreditations.

Support merchandise team with product order management, purchase orders, barcode and product data maintenance, supplier invoice handling, promotional support, sales monitoring, and general administrative systems support.

Lead and coach the Nightfill team to ensure stores are stocked and ready daily. Manage people, plan and prioritise tasks, maintain high standards of safety and service, and foster a positive, performance-focused team culture in a fast-paced retail environment.

Lead front-end store operations, oversee checkouts and customer service, support loss prevention and operational processes, and manage and develop a customer-focused team to ensure smooth daily store running.

Own unit-level demand forecasting and manage inventory using RELEX; collaborate with Commercial, Buying, and Planning teams to optimise stock flow, run promotional forecasting meetings, analyse clearance proposals, and adjust forecasts for seasonality and events to maximise availability and minimise overstocks/stockouts.

Provide in-store sales and expert customer service for electronics and appliances. Advise customers, build relationships, maintain store presentation, support team to meet daily targets, and learn product innovations. Fixed-term role with specified weekend and weekday hours.

Sell a wide range of tech and appliance products, provide expert in-store customer service, build customer relationships, maintain a welcoming store presentation, support teammates to meet daily sales targets, and stay informed on industry trends to deliver exceptional customer experiences.

Analyze store financial and labour performance, maintain labour models and scheduling systems, produce insight-led reporting, recommend staffing improvements, partner with finance and operations to set budgets and validate assumptions to optimize rostering across 180+ stores.

Provide end-to-end in-home and in-store tech services: demonstrate products, install and set up WiFi, TVs, PCs and audio, troubleshoot issues, deliver and install purchases, and offer customer-focused support.

Lead and coach the Nightfill team to maintain merchandising, planograms, restocking, and store presentation during low-customer periods. Ensure displays, recovery and stock standards are met on tight timeframes, providing a safe, efficient nightshift operation to enhance customer experience.

Provide commercial and financial advice to senior business leaders across Warehouse and Warehouse Stationery; perform budgeting, forecasting, financial modelling, analysis, and business-case development; influence decisions, build stakeholder relationships, and drive value through strategic and operational insight.

Provide product advice, education and demonstrations to customers; drive individual and team sales and commission; supervise team members and support store management, including acting in the Store Manager's absence; coach and develop team to meet targets.

Provide in-store technology demonstrations, installations, setup and troubleshooting. Deliver customer support and advice, assist with delivery/installation services, and ensure excellent customer experience. Work is based at the Noel Leeming Wairau Park store, Tuesday–Saturday, supporting sales and service offerings.

Provide in-store sales support for tech and appliances, build customer relationships, keep the store presentable, meet daily sales targets, and support team culture across assigned hours.

Serve as the in-store expert for kitchen appliances, advising customers, demonstrating products, creating quotes, processing invoices, supporting installations and aftercare, liaising with suppliers, and collaborating with the team to meet sales targets while maintaining a professional department presentation.

Provide expert in-store sales and customer service for electronics and appliances. Build customer relationships, recommend solutions, keep the store presentable, support teammates, and help achieve daily sales targets.

Lead end-to-end merchandise planning for Toys & Books, setting category strategy, managing range lifecycle, trading in-season, and owning financial plans (sales, margin, stock). Lead and develop a planning team, partner with buying and cross-functional stakeholders, and translate data into actions to meet sales, margin and inventory efficiency targets.