Jobs at Thatch (thatch.ai)

Lead and grow the Account Management team to drive retention, expansion, and satisfaction for mid-market and enterprise customers. Build scalable processes, tooling, and data-driven programs; manage escalations; partner cross-functionally with Sales, Product, and CS to improve outcomes and support growth.

The Growth Marketing Associate will execute multi-channel marketing campaigns, analyze performance metrics, and collaborate across teams to optimize lead generation and conversions.

As a Full Stack Software Engineer at Thatch, you will manage full-stack product areas from design to production, ensuring system reliability and user satisfaction while adhering to complex business logic and regulatory requirements.

The Product Manager will oversee Thatch's financial infrastructure, focusing on reliability and scalability while driving the strategic development of member financial products and automating processes to enhance efficiency and member experience.

The Employer Support Specialist resolves customer issues, acts as a trusted advisor for benefits, and collaborates with engineering to enhance customer experience.

As a Product Designer at Thatch, you will craft exceptional user experiences, collaborate cross-functionally, and maintain design systems, with a strong user-centric approach.

Own and build reliable analytics data products: define metrics, create and maintain dbt models, design dashboards for growth/finance/ops, improve data quality via testing and monitoring, and enable self-serve analytics for stakeholders.

The Infrastructure Engineer will ensure the reliability, security, and performance of Thatch's healthcare platform infrastructure. Responsibilities include designing infrastructure, improving CI/CD tools, and managing security and reliability across the stack.

The Software Engineer will improve product engagement through full stack feature development, user behavior analysis, and collaboration with product and design teams.

Sell Thatch's healthcare benefits to SMBs by managing a hybrid sales motion, engaging stakeholders, tailoring pitches, and collaborating with product, growth, and customer success. Track pipeline metrics, iterate the SMB sales playbook, and occasionally travel for on-sites and key customer meetings.

Drive consultative mid-market sales across the Central region, advising executive HR and finance stakeholders on group health solutions. Manage full sales cycle, build broker partnerships, influence product positioning, analyze competitive landscape, maintain pipeline and forecasting, and travel regionally to support brokers and clients.

Lead consultative Mid-Market sales across the East Coast, managing broker relationships and executive stakeholders at 100+ employee companies. Drive discovery, build business cases, influence product positioning, maintain pipeline and forecasts, analyze competitive landscape, and travel regionally to support partners.