Jobs at Thatch (thatch.ai)

The Software Engineer will improve product engagement through full stack feature development, user behavior analysis, and collaboration with product and design teams.

As Operations Lead, you will oversee daily operations of customer teams, drive operational efficiency, coach specialists, manage escalation cases, and collaborate cross-functionally to enhance customer experience.

The Employee Experience Manager will oversee office management, plan events, and enhance employee satisfaction and culture at Thatch.

The Growth Marketing Associate will execute multi-channel marketing campaigns, analyze performance metrics, and collaborate across teams to optimize lead generation and conversions.

The Strategic Operations Associate supports complex employer deals by ensuring data accuracy, conducting financial modeling, and collaborating across Sales, Finance, and Operations to optimize pricing and deal strategy.

The Product Manager will oversee Thatch's financial infrastructure, focusing on reliability and scalability while driving the strategic development of member financial products and automating processes to enhance efficiency and member experience.

Lead the Revenue Accounting team, manage invoicing, payment operations, and revenue recognition, while collaborating cross-functionally to enhance processes.

As a Backend Software Engineer, you'll design and build core systems for healthcare benefits, focusing on data models, integrations, and operational rigor.

As a Full Stack Software Engineer at Thatch, you will manage full-stack product areas from design to production, ensuring system reliability and user satisfaction while adhering to complex business logic and regulatory requirements.

The Operations Lead will manage payment reconciliation, direct operational workflows, develop processes, and handle support escalations to enhance Thatch's operations team effectively.

The Employer Support Specialist resolves customer issues, acts as a trusted advisor for benefits, and collaborates with engineering to enhance customer experience.

As a Product Designer at Thatch, you will craft exceptional user experiences, collaborate cross-functionally, and maintain design systems, with a strong user-centric approach.

Lead Thatch's marketing vision, drive strategic initiatives, manage a cross-functional team, enhance brand presence, and foster customer relationships.

The Infrastructure Engineer will ensure the reliability, security, and performance of Thatch's healthcare platform infrastructure. Responsibilities include designing infrastructure, improving CI/CD tools, and managing security and reliability across the stack.