Thatch is rethinking how health insurance is provided and used in the US, and compliance is core to what we do. Our compliance obligations span insurance regulation, financial services, employee benefits, and IRS requirements–often at the same time. You'll be part of the team that keeps that program running: reviewing marketing and advertising against state insurance rules and federal advertising requirements, executing our monitoring and testing procedures and documenting the results, and working second-line review of customer accounts and transaction monitoring escalations. You'll do this alongside experienced compliance and legal colleagues and, regardless of your level, will learn so much as you help build this function out. We're looking for someone with a few years of compliance or regulatory experience who is precise, organized, and genuinely interested in why a rule exists, not just whether a box got checked.
- Review marketing copy and customer-facing materials against policy, rules, and requirements. Maintain the advertising files and approval records those rules require
- Support monitoring and testing procedures: pull samples, gather evidence, document results, and track identified issues through remediation
- Work second-line review of customer onboarding (KYB/C) and transaction monitoring escalations, complete enhanced due diligence (EDD) requests, document dispositions, and escalate cases that warrant review by senior team members or financial partners
- Maintain compliance recordkeeping, policy and procedure documentation, and the evidence needed to support audits, examinations, and partner diligence
- Partner with teams around Thatch including Marketing, Product, Operations, and Financial Partnerships to answer routine compliance questions and route the harder ones to the right person
- Support employee compliance training delivery and completion tracking
- Bachelor's degree with 3+ years of experience in compliance, regulatory operations, risk, audit, or a closely related function
- Exposure to at least one regulated environment — insurance, banking or payments, securities, healthcare, or benefits
- Strong writing skills and real precision with detail; you can document what you did clearly enough that someone else can rely on it a year later
- Highly organized with a demonstrated ability to manage recurring workflows and competing deadlines without dropping threads
- Curiosity about overlapping regulatory regimes and the judgment to know when to ask rather than assume
- Good sense of humor… you work in compliance, so it's ok if it is a little dark
- Experience in health insurance, financial services, or another regulated industry
- Hands-on KYB/C, AML, or transaction monitoring alert review experience
- Experience executing control testing or supporting an audit or regulatory examination
- Comfort with modern compliance tooling and an interest in using AI to make recurring review work faster and better documented
- Experience in a startup or high-growth environment where the procedure didn't exist yet or decision frameworks are evolving
We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect:
- 30 minute video meeting to talk through your background and interest in Thatch
- 30 minute video meeting with the hiring manager to dive deeper into your experience and the role
- 30 minute video meeting to meet 2-3 members of the team
- 30 minute video meeting with department leadership to discuss alignment to the role and career goals
- 30 minute video meeting with our founders to discuss your approach to culture and our operating principles
We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.
Skills Required
- Bachelor's degree
- 3+ years of experience in compliance, regulatory operations, risk, audit, or a closely related function
- Exposure to at least one regulated environment, such as insurance, banking, payments, securities, healthcare, or benefits
- Strong writing skills and precise documentation abilities
- Ability to manage recurring workflows and competing deadlines in an organized manner
- Judgment and curiosity regarding overlapping regulatory requirements
- Experience in health insurance, financial services, or another regulated industry
- Hands-on KYB/KYC, AML, or transaction monitoring alert review experience
- Experience executing control testing or supporting an audit or regulatory examination
- Comfort with modern compliance tooling and interest in using AI to improve recurring review work
- Experience in a startup or high-growth environment
Thatch (thatch.ai) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thatch (thatch.ai) and has not been reviewed or approved by Thatch (thatch.ai).
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Healthcare Strength — The company advertises exceptionally generous health coverage delivered through its own ICHRA-based platform and a curated marketplace. Partnerships and add-ons broaden access to services such as mental health, enhancing the perceived depth of coverage.
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Flexible Benefits — Benefits center on personalization, allowing employees to choose individual medical, dental, and vision plans and use remaining allowances via a spend card. Integrations and APIs aim to simplify administration while preserving choice.
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Leave & Time Off Breadth — Unlimited PTO alongside paid company holidays is highlighted as part of the total rewards package. This breadth of time off is positioned within a flexible, remote-first culture.
Thatch (thatch.ai) Insights
What We Do
Thatch is an all-in-one platform that makes it easy to offer your employees the most personalized healthcare experience. You decide what to spend, and your team gets great health benefits.
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