Jobs at Telenet

Serve as the business-technology bridge for Pega initiatives: gather and structure requirements, design end-to-end solutions and processes, validate acceptance criteria, coach implementation, and maximize business value across stakeholders while ensuring compliance, cost efficiency and quality.

The Customer Journey Owner manages end-to-end customer journeys, ensuring seamless experiences and driving improvements based on data and insights while collaborating with teams across the organization.

The Tax Manager oversees transfer pricing compliance and corporate tax strategies, ensuring alignment with business goals, auditing, and continuous improvement while collaborating across departments.

Drive development and roadmaps for data products by translating business needs into dataset designs, ensuring data quality, building stakeholder partnerships, documenting data flows, and collaborating with product owners, data engineers, and IT to enable data-driven decision-making.

Lead and coach a multi-disciplinary Business Analyst/Business Consultant team to design uniform, scalable end-to-end customer journeys, ensure EPIC-ready requirements and operational readiness, act as SPOC for journey intake to platform teams, and influence platform priorities and handovers to delivery and services.

Lead end-to-end product domain ownership for Mobile, Fixed Voice, VoiceCloud and TIP for SME customers. Manage roadmap, product P&L, vendor strategy, backlog and cross-tribe dependencies. Lead and develop a multidisciplinary team (~8), drive scaled-agile planning and go-to-market execution, and measure success on ARPU, net adds, time-to-activate and catalogue discipline.

Own the secured connectivity product domain (fixed connectivity, networking/security, SD-WAN, managed Wi‑Fi) end-to-end. Set roadmap and P&L, prioritize backlog, manage vendor/partner strategy, lead and develop a multi-disciplinary product team, govern deviations, drive go-to-market and ARPU/net-add KPIs, and coordinate across tribes and stakeholders to deliver scalable, secure connectivity solutions.

Design, build and optimize customer value propositions by translating customer insights and strategy into clear, feasible propositions. Build business cases, manage end-to-end proposition lifecycle, ensure consistent customer experience, and drive cross-functional alignment with business and IT to enable delivery.

Lead definition, roadmap and delivery of AI products for personalized marketing. Drive ideation, stakeholder alignment, and multidisciplinary teams; define SLAs, communicate results to senior leadership, and coach data specialists.

The Business Consultant bridges business needs and technical solutions by designing hyper-personalized Always-on campaigns and collaborating with various stakeholders to ensure timely delivery of solutions.

Join a third-line IP Services team to deploy, operate, and support L2/L3 IP services for Mobile RAN and B2B customers. Tasks include production releases, monitoring, automation, vendor liaison, on-call rotation, and advising engineering teams on operational and reliability requirements.

Lead design and operationalization of data and AI governance: define policies, embed governance into platforms and workflows, govern GenAI use cases, drive adoption, monitor KPIs, and collaborate with stakeholders to ensure compliance and responsible AI practices.

Lead prioritization and delivery of high-value AI use cases by translating ambiguous business challenges into actionable AI initiatives. Align stakeholders, build business/value cases, oversee adoption and measurable outcomes, and ensure responsible AI governance while coordinating multidisciplinary data and AI teams.

Design, build, automate and operate AWS cloud infrastructure for Generative AI: model hosting/inference, retrieval/RAG pipelines, CI/CD and LLMOps, security, monitoring, cost optimization, and reusable platform services for product squads.

Drive enterprise transformation by designing and embedding Agile Ways of Working, improving flow end-to-end, shaping organizational structures, and defining change approaches to ensure adoption and measurable business outcomes.

Design and document scalable end-to-end data solutions, perform source-to-target analyses, define data quality checks, and collaborate with Data Product Managers, Architects and external Data Engineers. Build and maintain Agentic AI analytics solutions and ensure solutions are maintainable, cost-efficient, and aligned with stakeholder requirements.

Serve as the subject-matter expert for assigned billing, payments and collections applications. Maintain application hygiene, documentation, integrations and SRE/SLOs; drive roadmaps for KTLO, upgrades and modernization; support backlog quality, impact analysis and acceptance criteria; collaborate with architects, product and delivery teams to manage dependencies, prioritize work and ensure predictable, high-quality delivery.

The Conversational AI Specialist will define and design chatbot experiences for the GenAI-powered Customer Assist at Telenet, collaborating across teams to ensure effective customer interactions and continuous improvement.

Support monthly close, prepare variance analyses and KPI/OKR reports, maintain spreadsheet models, update budgets/forecasts, analyse product/business cases, assist contract negotiations, ensure compliance with financial procedures, and act as a finance business partner to stakeholders.

Partner with B2B leadership to drive financial performance via budgeting, forecasting, long-range planning, monthly closings, KPI/OKR analysis, P&L driver modelling, business case development, ROI assessment, and compliance with financial controls.