Jobs at Teladoc Health

You will oversee the platform roadmap, drive technical strategy, improve developer experience, manage a design system, and enhance performance frameworks for web and mobile platforms.

The role involves owning the growth strategy for product visits, collaborating with stakeholders, optimizing conversion funnels, and ensuring product quality aligned with business goals.

Monitor multiple dashboards in real time, troubleshoot member and provider escalations, escalate and coordinate with IT and stakeholders, document trends and shift notes, serve as product SME, assist members/providers, ensure HIPAA compliance, and drive corrective actions to meet KPIs.

Design, develop, and execute automated and manual test plans focused on UI and API testing. Improve and maintain test automation frameworks, contribute to CI environments, validate AI-enabled features, troubleshoot defects, and collaborate with development and product teams to raise product quality.

Lead product strategy and roadmap for Teladoc's chronic condition management portfolio. Drive end-to-end initiatives from discovery to launch and optimization, integrate clinical workflows, devices, and medication access, mentor PMs, align cross-functional stakeholders, set KPIs, and present outcomes to senior leadership.

Create high-performing paid social video and static assets by editing UGC, creator, and brand footage; apply motion graphics, text treatments, sound, and transitions; design campaign variations; follow platform best practices; collaborate on concepts; optimize for testing and performance while maintaining brand consistency.

Provide virtual psychiatric evaluations and ongoing telemedicine care for members with a range of mental health concerns. Conduct comprehensive assessments by video or phone, prescribe non-controlled medications, monitor treatment and medication effectiveness, and maintain professional standards in a remote, tech-enabled setting. Work as an independent contractor with flexible scheduling and administrative support.

Lead product strategy and execution for clinical optimization across scheduling, provider availability, workforce management, and EMR-enabled workflows. Drive 0->1 discovery, define metrics, run experiments, translate clinical workflows into product requirements, and lead integrations (FHIR/HL7, SMART APIs) while applying AI and automation to improve operational scalability and patient outcomes.

Lead a telehealth product roadmap focused on growth via strategic channel partnerships, expanded insurance acceptance, and market access. Identify, build, and scale capabilities to increase member acquisition, partner integration, and virtual care utilization. Align cross-functional teams, present strategy and business cases to executives, leverage market, payer, and data insights, and champion reimbursement and payer relationships to expand access and drive adoption.

Lead and execute IT-focused internal audits, support SOX/ICFR testing, evaluate IT processes and controls, document findings, recommend remediations, collaborate with stakeholders, and promote data analytics and automation to improve control effectiveness.

Manage document control in the PLM: process and route Change Orders and marketing materials, ensure revision control and inspection readiness, collaborate with stakeholders, and apply ISO 13485/FDA quality requirements to maintain compliant document practices.

Generate accurate invoices, track and apply payments, follow up on overdue accounts, reconcile customer balances, resolve discrepancies, and prepare regular AR aging and collection reports to support financial planning.

Provide employment, labor, and immigration legal support to HR and business leaders, advise on litigation and compliance, draft policies and procedures, manage audits and investigations, and help mitigate employment-related legal risks while supporting strategic initiatives.

The Financial Analyst supports FP&A by delivering financial reporting, conducting variance analysis, managing budgets, and providing financial insights for decision-making. Responsibilities include month-end close activities, KPI development, and process improvements while collaborating with cross-functional teams.

The psychiatrist will provide virtual evaluations and ongoing mental health care, while conducting assessments and prescribing medications. The role offers flexible scheduling and support for clinicians.

Clinical Pharmacist leads medication optimization for cardiometabolic chronic conditions via virtual care. Responsibilities include medication utilization analysis, polypharmacy reduction, MTM reviews, provider and patient education, quality improvement, EHR documentation, and supporting value-based contract performance.

Lead product operations to drive operational excellence, AI enablement, tooling strategy, and training across the Product organization. Own tooling adoption, change management, onboarding, and cross-functional alignment while running product operating cadence, governance, and executive-facing reviews to improve efficiency and product delivery quality.

Design, build, deploy, and operate scalable production ML and AI systems (batch and real-time) to predict KPIs and optimize provider network operations. Own end-to-end model lifecycle including feature engineering, training, deployment, monitoring, CI/CD, and experiment tracking. Collaborate with product, engineering, clinical and business stakeholders, implement production-quality code (Python, Spark, SQL), and integrate LLMs, RAG, and other AI capabilities to deliver measurable business and clinical outcomes.

Join Teladoc Health's Operations team to support data analysis, optimize systems, collaborate cross-functionally, plan and execute projects, and lead digital transformation initiatives that improve virtual care delivery.

Design, automate, and maintain infrastructure and CI/CD pipelines using containers and cloud platforms. Implement IaC, monitoring/alerting, and environment provisioning. Troubleshoot dev/test/prod issues, document runbooks, reduce toil through automation, and participate in a 24/7 on-call rotation while collaborating with distributed development and QA teams.