Jobs at Teladoc Health

Manages Teladoc Health’s healthcare compliance program with a focus on revenue cycle, billing, coding, claims, and regulatory requirements. Oversees risk assessments, audits, monitoring, investigations, controls, policies, training, corrective actions, and executive reporting. Partners with Legal, HR, Revenue Cycle Management, and business leaders to address compliance concerns, interpret regulatory changes, support CMS and OIG inquiries, and strengthen organizational compliance infrastructure.

Drive enterprise sales and expansion of Teladoc Health’s virtual care platform among hospitals and integrated delivery networks. Engage C-suite, clinical, IT, and digital health leaders; lead consultative solution selling, contracting, implementation coordination, and strategic account management. The role requires closing high-value enterprise deals, maintaining client satisfaction, presenting complex solutions, and traveling approximately 50% throughout the Los Angeles territory.

Leads Teladoc Health Canada's growth, business development, sales, partnerships, and client lifecycle strategy across employers, insurers, intermediaries, and public-sector opportunities. Owns revenue targets, pipeline, go-to-market execution, strategic accounts, retention, expansion, alliances, forecasting, and team leadership. Builds executive relationships, develops market roadmaps, supports product and pricing strategy, and represents the organization at industry events.

Build, maintain, secure, and scale Teladoc Health’s virtual-care platform. Responsibilities include developing PHP/Symfony and React applications, designing PostgreSQL schemas and optimized queries, reviewing code, creating automated tests, leading small engineering teams, deploying containerized services with Docker, Kubernetes, and Helm, and supporting Linux and Microsoft Azure environments.

Leads operational excellence and transformation initiatives across Operations, IT, Finance, HR, and Customer Service. Optimizes processes, manages KPIs and SLAs, improves service quality and profitability, oversees cross-functional projects, standardizes project management practices, ensures compliance, and advises senior leadership using operational and financial insights.

Provide strategic, commercial and compliance-focused legal advice for international operations with emphasis on Spain. Draft, review and negotiate bilingual commercial contracts, support corporate governance, advise on data protection and regulatory risk, and partner with cross-functional teams to enable international growth.

Sources and qualifies new health system opportunities through outbound calls, email, LinkedIn, campaigns, and social outreach. Uses CRM, sales engagement, market research, analytics, and ROI tools to identify virtual care prospects, support sales presentations, maintain activity records, and facilitate qualified meetings. Collaborates with marketing, field sales, subject matter experts, and leadership to develop targeting strategies, messaging, outreach cadences, and pipeline-building initiatives while meeting performance and revenue goals.

You will oversee the platform roadmap, drive technical strategy, improve developer experience, manage a design system, and enhance performance frameworks for web and mobile platforms.

Develop and execute automated and manual software tests, maintain UI and API test automation frameworks, analyze test results, and improve QA processes. Collaborate with development, product, and QA teams on validation strategies, contribute to CI/CD maintenance, troubleshoot defects, and support continuous quality improvement in an Agile environment.

Lead end-to-end product design for complex consumer healthcare experiences across web and mobile. Translate ambiguous problems into clear design directions, collaborate with UX and cross-functional teams, conduct research and usability testing, contribute to design systems, present to stakeholders, and balance user needs with business and technical constraints. The role also includes mentoring peers and using AI tools to improve design workflows.

Own the strategy, roadmap, and delivery of client reporting and data solutions across Teladoc’s product portfolio. Lead cross-functional teams, prioritize reporting features, translate business needs into technical requirements, and ensure accurate, trusted data across source systems. Collaborate with clients, engineering, design, data science, operations, and customer success to deliver scalable analytics, validate healthcare data, and demonstrate client value and ROI.

Lead and grow the enterprise Platform Engineering organization while defining strategy, standards, and operating practices. Design and evolve Azure platforms, support AWS and on-premises migrations, and establish Terraform-based Infrastructure as Code, CI/CD, self-service capabilities, governance, observability, resiliency, security, and FinOps practices. Partner with Network Engineering, SRE, Security, and application teams to improve infrastructure delivery, reliability, compliance, cost efficiency, and developer productivity. Recruit and develop engineering leaders and communicate platform strategy and transformation progress to executives.

Own full-stack features from design through deployment and maintenance. Develop PHP and Laravel backend systems, RESTful APIs, database schemas, SQL queries, algorithms, and services. Contribute to React frontend development and responsive cross-device experiences. Optimize legacy and new systems, support CI/CD and continuous deployment, mentor engineers, collaborate with product stakeholders, and participate in Agile engineering practices.

Lead reliability engineering for mission-critical Azure healthcare workloads. Define and manage SLIs, SLOs, and error budgets; improve observability, scalability, resilience, disaster recovery, and cloud operations. Configure monitoring and alerting, conduct incident response and postmortems, automate remediation, support security and compliance controls, and partner with engineering, product, security, and operations teams. Mentor SRE staff and help establish reliability practices across the organization.

Architect, build, and operationalize production-grade generative AI and ML systems across Snowflake, Databricks, and Azure ML. Implement RAG, vector search, agentic AI, and API-based model services; create CI/CD, MLOps/LLMOps practices, observability, and governance. Mentor engineers, troubleshoot inference and drift issues, and integrate AI services into regulated healthcare products ensuring security and compliance.

Provide legal counsel for Teladoc Health Canada across commercial, privacy, regulatory, IP, procurement and HR matters. Draft, review and negotiate agreements, respond to RFPs/questionnaires, support compliance and governance programs, and collaborate with cross-functional teams to enable virtual health services.

Coordinate and track member cases by creating cases, managing records, scheduling, and documenting communications. Support case managers and providers, assist with specialist selection and eligibility/finance tasks, maintain digital and physical records, and escalate issues to case managers. Provide exceptional service to members, providers, and internal stakeholders.

Lead and operationalize information security across systems, applications, and cloud. Manage SOC 2 and ISO 27001 audit cycles, vendor security assessments, incident response, security controls design, and compliance with privacy/regulatory requirements while partnering with technical and business stakeholders.

Provide virtual psychiatric evaluations and ongoing telemedicine care for members with a range of mental health concerns. Conduct comprehensive assessments by video or phone, prescribe non-controlled medications, monitor treatment and medication effectiveness, and maintain professional standards in a remote, tech-enabled setting. Work as an independent contractor with flexible scheduling and administrative support.

The Financial Analyst supports FP&A by delivering financial reporting, conducting variance analysis, managing budgets, and providing financial insights for decision-making. Responsibilities include month-end close activities, KPI development, and process improvements while collaborating with cross-functional teams.