Jobs at Teladoc Health

Design, build, and deploy ML/AI models and analytic solutions to inform product, marketing, and clinical decisions. Perform predictive and causal modeling, A/B and hypothesis testing, develop scalable data pipelines, create BI dashboards, and present insights to stakeholders to drive business actions.

Design, implement, and manage SIEM systems; develop detection use cases and correlation rules; triage and investigate alerts; integrate log sources (network, endpoints, cloud); tune alerts to reduce false positives; automate SOC tasks with scripting; incorporate threat intelligence and produce performance reports.

Provide virtual psychiatric evaluations and ongoing telemedicine care for members with a range of mental health concerns. Conduct comprehensive assessments by video or phone, prescribe non-controlled medications, monitor treatment and medication effectiveness, and maintain professional standards in a remote, tech-enabled setting. Work as an independent contractor with flexible scheduling and administrative support.

Manage Medicare and Medicaid provider networks for Teladoc Health Medical Group: verify enrollments, affiliate practitioners, complete group and individual applications, produce network and KPI reports, maintain process documentation, and support enrollment revalidations and ad-hoc claims investigations.

Lead product strategy and execution for clinical optimization across scheduling, provider availability, workforce management, and EMR-enabled workflows. Drive 0->1 discovery, define metrics, run experiments, translate clinical workflows into product requirements, and lead integrations (FHIR/HL7, SMART APIs) while applying AI and automation to improve operational scalability and patient outcomes.

Lead and execute IT-focused internal audits, support SOX/ICFR testing, evaluate IT processes and controls, document findings, recommend remediations, collaborate with stakeholders, and promote data analytics and automation to improve control effectiveness.

Lead a telehealth product roadmap focused on growth via strategic channel partnerships, expanded insurance acceptance, and market access. Identify, build, and scale capabilities to increase member acquisition, partner integration, and virtual care utilization. Align cross-functional teams, present strategy and business cases to executives, leverage market, payer, and data insights, and champion reimbursement and payer relationships to expand access and drive adoption.

The Financial Analyst supports FP&A by delivering financial reporting, conducting variance analysis, managing budgets, and providing financial insights for decision-making. Responsibilities include month-end close activities, KPI development, and process improvements while collaborating with cross-functional teams.

Prepare and process customer invoices, reconcile billing accounts, analyze billing trends, support month-end close, respond to billing inquiries, assist audits, and participate in billing system testing and process improvements.

Lead Teladoc Health Canada's technology, product, data and cybersecurity strategy. Build and operate secure, scalable digital platforms, drive product and data roadmaps, oversee enterprise architecture, analytics, AI enablement, cybersecurity, and technology operations while ensuring regulatory compliance and cross-functional stakeholder alignment.

Own growth and CRO initiatives for Chronic Condition Management and Telehealth enrollment: plan and execute multi-channel acquisition campaigns (email, direct mail, SMS, OBTM), run A/B and multivariate tests, use analytics to identify funnel opportunities, improve landing page discoverability (SEO/AEO/GEO/schema), and partner cross-functionally to measure and scale winning strategies.

Join Teladoc Health's Operations team to support data analysis, optimize systems, collaborate cross-functionally, plan and execute projects, and lead digital transformation initiatives that improve virtual care delivery.

Design, build, deploy, and operate scalable production ML and AI systems (batch and real-time) to predict KPIs and optimize provider network operations. Own end-to-end model lifecycle including feature engineering, training, deployment, monitoring, CI/CD, and experiment tracking. Collaborate with product, engineering, clinical and business stakeholders, implement production-quality code (Python, Spark, SQL), and integrate LLMs, RAG, and other AI capabilities to deliver measurable business and clinical outcomes.

Lead supplier compliance program including contract compliance, audits, risk assessments, KPI development, onboarding, and cross-functional coordination. Design and deploy supplier agreements, manage supplier quality and continuous improvement, conduct regular compliance reporting and training, and identify high-risk areas for audit and mitigation.

Provide strategic, commercial and compliance-focused legal advice for international operations with emphasis on Spain. Draft, review and negotiate bilingual commercial contracts, support corporate governance, advise on data protection and regulatory risk, and partner with cross-functional teams to enable international growth.

Design, automate, and maintain infrastructure and CI/CD pipelines using containers and cloud platforms. Implement IaC, monitoring/alerting, and environment provisioning. Troubleshoot dev/test/prod issues, document runbooks, reduce toil through automation, and participate in a 24/7 on-call rotation while collaborating with distributed development and QA teams.

Manage multiple healthcare client accounts focusing on retention, renewals, product expansion, and relationship management. Coordinate cross-functional teams, deliver utilization and ROI insights, support client communication plans, and meet sales quotas using Salesforce and reporting tools.

Provide legal counsel for Teladoc Health Canada across commercial, privacy, regulatory, IP, procurement and HR matters. Draft, review and negotiate agreements, respond to RFPs/questionnaires, support compliance and governance programs, and collaborate with cross-functional teams to enable virtual health services.

Coordinate and track member cases by creating cases, managing records, scheduling, and documenting communications. Support case managers and providers, assist with specialist selection and eligibility/finance tasks, maintain digital and physical records, and escalate issues to case managers. Provide exceptional service to members, providers, and internal stakeholders.

SRE responsible for designing and maintaining observability across Azure and multi-cloud environments, defining SLIs/SLOs, building dashboards and automated alerts, running incident response and on-call playbooks, driving reliability automation and self-healing, contributing to disaster recovery, and partnering with security and engineering teams to enforce governance and best practices.