Jobs at Teladoc Health

Manage customer success operations, including account audits, reporting, change orders, billing dispute resolution, recovery plans, end-of-life programs, and customer health monitoring. The role uses data-driven insights to reduce churn, improve satisfaction, coordinate cross-functional initiatives, and support internal and external stakeholders. It is based in Buenos Aires or Bahia Blanca and works Monday through Friday from 12 p.m. to 9 p.m. ART.

Designs, implements, and supports highly available Azure, AWS, and on-premises network infrastructure for production applications. Manages hybrid connectivity, routing, firewalls, DNS, load balancing, Infrastructure as Code, incident response, network observability, architecture documentation, and certificate-related dependencies. Leads complex network initiatives, improves reliability and security, troubleshoots application connectivity, and collaborates with cloud, SRE, security, and application teams.

Provides legal guidance on corporate governance, securities compliance, SEC reporting, public company filings, shareholder meetings, executive compensation, capital markets, M&A, and corporate transactions. Advises executive leadership and cross-functional stakeholders while managing board materials, corporate records, subsidiary matters, and compliance with SEC, NYSE, Delaware corporate law, and public company requirements.

Designs, develops, deploys, and supports healthcare integrations using Mirth Connect, HL7v2, JavaScript, and related protocols. Responsibilities include building interface workflows, troubleshooting production issues, improving reliability and monitoring, collaborating with healthcare partners and engineering teams, participating in on-call support, reviewing designs and configurations, documenting solutions, and mentoring engineers. Experience with FHIR, EHR/EMR integrations, healthcare interoperability standards, APIs, cloud platforms, and additional interface engines is preferred.

Supports contract origination and administration by processing customer setup documents, preparing standard agreements and order forms, routing contracts through Adobe Sign, tracking credit and leasing requests, maintaining lease records, and coordinating amendments and renewals. Partners with Sales, Business Operations, Billing, Collections, Commercial, and Contracts teams to resolve routine issues, ensure documentation accuracy, and facilitate timely deal completion.

Build and support full-stack applications using Ruby on Rails, React, JavaScript, and TypeScript. Responsibilities include designing APIs, working with SQL databases and messaging systems, writing automated tests, reviewing code, resolving production issues, supporting deployments, documenting technical decisions, and participating in architecture discussions and on-call support. Collaborate with product managers and cross-functional teams to deliver reliable software.

Build, test, deploy, maintain, and support full-stack healthcare software using Ruby on Rails and React. Develop APIs, frontend applications, database integrations, messaging workflows, automated tests, and technical documentation. Troubleshoot production issues, participate in deployments, monitoring, code reviews, design discussions, on-call support, and process improvements while collaborating with product, design, QA, and engineering teams.

Accounting and Finance Intern supporting account variance analysis, financial statement preparation, billing and collections, reconciliations, accruals, reclassifications, revenue forecasting, and budget analysis. The role provides hands-on accounting and FP&A experience under the guidance of an Assistant Finance Manager.

Architects and builds AI-augmented DataOps capabilities for resilient, observable, scalable data platforms. Responsibilities include intelligent pipeline failure detection and recovery, AI-driven data quality monitoring, automated remediation, productionizing agentic systems, leading architecture and design reviews, partnering across engineering and business teams, troubleshooting platform performance, evaluating modern data and AI technologies, and mentoring engineers.

Leads strategic partnerships with benefits consultants, brokers, health plans, and healthcare organizations. Develops partner strategies, manages agreements and pricing, supports retention and new business, drives revenue and partner satisfaction, and coordinates cross-functional initiatives. Uses analytics and commercial tools to assess performance and inform recommendations. Represents Teladoc Health in executive meetings, conferences, education sessions, and partner events while mentoring team members and influencing senior stakeholders.

Leads technology business management governance, IDS SOX controls, labor reporting, allocation validation, capitalization support, budget tracking, and audit-ready compliance. Manages Airtable operations, develops Power BI dashboards, analyzes labor and financial trends, and provides actionable insights to Technology and Finance leaders. Partners cross-functionally to improve processes, resolve reporting issues, maintain controls, and align resources with approved budgets.

Leads marketing reporting and analytics by building performance dashboards, analyzing campaign effectiveness, monitoring data quality, defining KPIs, and delivering actionable insights. Partners with consumer marketing, finance, strategy, data engineering, and Martech teams on forecasting, budget diagnostics, optimization, and enterprise initiatives. Presents analyses and business recommendations to executive stakeholders while enabling marketing teams to use self-service insights tools.

Drive enterprise sales and expansion of Teladoc Health’s virtual care platform among hospitals and integrated delivery networks. Engage C-suite, clinical, IT, and digital health leaders; lead consultative solution selling, contracting, implementation coordination, and strategic account management. The role requires closing high-value enterprise deals, maintaining client satisfaction, presenting complex solutions, and traveling approximately 50% throughout the Los Angeles territory.

Leads Teladoc Health Canada's growth, business development, sales, partnerships, and client lifecycle strategy across employers, insurers, intermediaries, and public-sector opportunities. Owns revenue targets, pipeline, go-to-market execution, strategic accounts, retention, expansion, alliances, forecasting, and team leadership. Builds executive relationships, develops market roadmaps, supports product and pricing strategy, and represents the organization at industry events.

Build, maintain, secure, and scale Teladoc Health’s virtual-care platform. Responsibilities include developing PHP/Symfony and React applications, designing PostgreSQL schemas and optimized queries, reviewing code, creating automated tests, leading small engineering teams, deploying containerized services with Docker, Kubernetes, and Helm, and supporting Linux and Microsoft Azure environments.

Leads operational excellence and transformation initiatives across Operations, IT, Finance, HR, and Customer Service. Optimizes processes, manages KPIs and SLAs, improves service quality and profitability, oversees cross-functional projects, standardizes project management practices, ensures compliance, and advises senior leadership using operational and financial insights.

Lead and grow the enterprise Platform Engineering organization while defining strategy, standards, and operating practices. Design and evolve Azure platforms, support AWS and on-premises migrations, and establish Terraform-based Infrastructure as Code, CI/CD, self-service capabilities, governance, observability, resiliency, security, and FinOps practices. Partner with Network Engineering, SRE, Security, and application teams to improve infrastructure delivery, reliability, compliance, cost efficiency, and developer productivity. Recruit and develop engineering leaders and communicate platform strategy and transformation progress to executives.

Lead reliability engineering for mission-critical Azure healthcare workloads. Define and manage SLIs, SLOs, and error budgets; improve observability, scalability, resilience, disaster recovery, and cloud operations. Configure monitoring and alerting, conduct incident response and postmortems, automate remediation, support security and compliance controls, and partner with engineering, product, security, and operations teams. Mentor SRE staff and help establish reliability practices across the organization.

Provide legal counsel for Teladoc Health Canada across commercial, privacy, regulatory, IP, procurement and HR matters. Draft, review and negotiate agreements, respond to RFPs/questionnaires, support compliance and governance programs, and collaborate with cross-functional teams to enable virtual health services.

Lead and operationalize information security across systems, applications, and cloud. Manage SOC 2 and ISO 27001 audit cycles, vendor security assessments, incident response, security controls design, and compliance with privacy/regulatory requirements while partnering with technical and business stakeholders.