Jobs at Teladoc Health

Leads strategic partnerships with employer benefits consultants, brokers, health plans, and healthcare organizations. Responsibilities include partner strategy, agreement support, pricing and performance terms, data sharing, executive engagement, education, retention, sales enablement, revenue growth, and cross-functional coordination. The role manages partner satisfaction, pipeline opportunities, renewals, reporting, and market intelligence while representing Teladoc Health in executive meetings and industry events.

Staff Accountant responsible for general ledger activities, accruals, prepaid schedules, reconciliations, journal entries, and month-, quarter-, and year-end close processes. The role manages payment processors and purchase order processes, performs financial fluctuation analysis, supports AP, audits, SOX schedules, foreign currency transactions, and process improvements. Requires strong accounting knowledge, Excel and Google Sheets proficiency, analytical ability, accuracy, and 3–5 years of accounting experience.

Leads B2B product marketing strategy and commercialization for enterprise virtual-care solutions. Owns positioning, value propositions, messaging, sales enablement, go-to-market planning, product launches, customer adoption, and value narratives. Partners cross-functionally with Product, Sales, Clinical, Marketing, and Client Management teams to improve commercial readiness, buyer engagement, member outcomes, and business growth.

Administer, configure, and optimize the TeamDynamix ITSM platform, including incident, change, problem, asset, knowledge, and service catalog modules. Integrate ITSM with systems such as Active Directory, Jira, Salesforce, and CMDBs. Develop workflows, forms, automations, dashboards, and reports; manage access controls; support testing and deployments; maintain data quality and governance; and provide user training and support while driving continual service improvement.

Leads Canadian Finance strategy, planning, forecasting, performance management, reporting oversight, decision support, and team development. Partners with senior leaders to translate financial and operational results into actionable insights, manages risks and opportunities, develops models and dashboards, supports compliance with US GAAP and SOX controls, and drives finance transformation through technology, automation, and AI-enabled tools.

Own upper-funnel paid media strategy across CTV, streaming, online video, paid social, and programmatic channels. Manage budgets, channel mix, creative partnerships, measurement, brand lift and incrementality testing, audience strategy, performance reporting, and agency relationships. Connect awareness investment to pipeline and enrollment while ensuring privacy-compliant targeting and communicating insights to senior leadership.

Advance application security by integrating SAST, SCA, and secrets scanning into development workflows; automate security checks; monitor EDR alerts; maintain endpoint security across medical devices; conduct risk assessments; enforce security controls; and document compliance with safety standards.

Lead product strategy and roadmap for member communications orchestration: evaluate build-vs-buy, drive platform migrations, define preferences/consent UX, enable data- and AI-driven engagement, translate architecture into product direction, measure outcomes (engagement, conversion, efficiency), and align cross-functional stakeholders to improve member trust and experience.

Drive enterprise sales and expansion of Teladoc Health’s virtual care platform among hospitals and integrated delivery networks. Engage C-suite, clinical, IT, and digital health leaders; lead consultative solution selling, contracting, implementation coordination, and strategic account management. The role requires closing high-value enterprise deals, maintaining client satisfaction, presenting complex solutions, and traveling approximately 50% throughout the Los Angeles territory.

Leads daily Security Operations Center activities, including 24/7 monitoring, threat detection, incident investigation, response, and mitigation. Oversees SIEM configuration and optimization, threat intelligence integration, automation, reporting, process improvement, and escalation management. Mentors SOC analysts and engineers, develops playbooks and training, and collaborates with network, cloud security, compliance, and other IT teams to strengthen organizational security operations.

Design, develop, and maintain scalable Salesforce Service Cloud solutions supporting clinical care coordination and contact center operations. Own architecture, data models, integrations, automation, performance, security, testing, and CI/CD practices. Collaborate with product, QA, and clinical stakeholders, troubleshoot production issues, lead technical reviews, mentor engineers, and recommend platform improvements. The role includes Salesforce integrations with external systems and requires strong expertise in Apex, Lightning, Flow, APIs, and Salesforce platform architecture.

Leads customer-facing implementations of healthcare hardware, software, devices, and integrated technologies from planning through go-live. Configures and validates systems, troubleshoots networking and connectivity issues, assesses infrastructure readiness, manages implementation risks, delivers customer training, and coordinates with technical, clinical, logistics, product, engineering, and project teams. Maintains documentation, supports process improvement, and contributes to implementation standards and technical escalation management.

Manage customer success operations, including account audits, reporting, change orders, billing dispute resolution, recovery plans, end-of-life programs, and customer health monitoring. The role uses data-driven insights to reduce churn, improve satisfaction, coordinate cross-functional initiatives, and support internal and external stakeholders. It is based in Buenos Aires or Bahia Blanca and works Monday through Friday from 12 p.m. to 9 p.m. ART.

Designs, implements, and supports highly available Azure, AWS, and on-premises network infrastructure for production applications. Manages hybrid connectivity, routing, firewalls, DNS, load balancing, Infrastructure as Code, incident response, network observability, architecture documentation, and certificate-related dependencies. Leads complex network initiatives, improves reliability and security, troubleshoots application connectivity, and collaborates with cloud, SRE, security, and application teams.

Designs, develops, deploys, and supports healthcare integrations using Mirth Connect, HL7v2, JavaScript, and related protocols. Responsibilities include building interface workflows, troubleshooting production issues, improving reliability and monitoring, collaborating with healthcare partners and engineering teams, participating in on-call support, reviewing designs and configurations, documenting solutions, and mentoring engineers. Experience with FHIR, EHR/EMR integrations, healthcare interoperability standards, APIs, cloud platforms, and additional interface engines is preferred.

Build and support full-stack applications using Ruby on Rails, React, JavaScript, and TypeScript. Responsibilities include designing APIs, working with SQL databases and messaging systems, writing automated tests, reviewing code, resolving production issues, supporting deployments, documenting technical decisions, and participating in architecture discussions and on-call support. Collaborate with product managers and cross-functional teams to deliver reliable software.

Build, test, deploy, maintain, and support full-stack healthcare software using Ruby on Rails and React. Develop APIs, frontend applications, database integrations, messaging workflows, automated tests, and technical documentation. Troubleshoot production issues, participate in deployments, monitoring, code reviews, design discussions, on-call support, and process improvements while collaborating with product, design, QA, and engineering teams.

Accounting and Finance Intern supporting account variance analysis, financial statement preparation, billing and collections, reconciliations, accruals, reclassifications, revenue forecasting, and budget analysis. The role provides hands-on accounting and FP&A experience under the guidance of an Assistant Finance Manager.

Leads Teladoc Health Canada's growth, business development, sales, partnerships, and client lifecycle strategy across employers, insurers, intermediaries, and public-sector opportunities. Owns revenue targets, pipeline, go-to-market execution, strategic accounts, retention, expansion, alliances, forecasting, and team leadership. Builds executive relationships, develops market roadmaps, supports product and pricing strategy, and represents the organization at industry events.

Build, maintain, secure, and scale Teladoc Health’s virtual-care platform. Responsibilities include developing PHP/Symfony and React applications, designing PostgreSQL schemas and optimized queries, reviewing code, creating automated tests, leading small engineering teams, deploying containerized services with Docker, Kubernetes, and Helm, and supporting Linux and Microsoft Azure environments.