Senior Accountant

Teladoc Health is the global virtual care leader, offering comprehensive virtual care solutions spanning virtual care including primary, mental health, expert medical, devices and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. Serving over 9 million Canadians, Teladoc Health has been in Canada for more than 20 years and operates in 175 countries world-wide.

Summary of Position

The Senior Accountant is responsible in assisting in the financial operations and record-keeping of the organizations. They help maintain an accurate financial record, prepare monthly financial statements in a timely manner, process accruals and journal entries. This role also ensures compliance with accounting principles and regulations, including maintain up to date SOX documentations for audit purposes. They will collaborate often with other Finance departments (A/P, A/R, and local G/L/FP&A teams) and internal stakeholders on financial close and key strategic initiatives to improve financial results. The Senior Accountant has a continuous improvement mindset and will lead projects and assist with ad-hoc requests to meet deliverables for the Finance team, as needed

Essential Duties and Responsibilities

• Decision Support: provide analytical support and using financial data/insights to lead key strategic, quality, performance and financial initiatives to improve results; develop and monitor key performance indicators to measure success and highlight risks

• Financial record keeping: journalize entries (e.g. accruals, OPEX and payroll), maintenance of the Fixed Asset schedule, ensure accuracy of ending A/P and A/R balances and liaise with US team to ensure proper recording of entries.

• Oversee the end-to-end clinician and provider payment process for contracted physicians, ensuring payments are prepared accurately and processed on time in accordance with contractual terms and established payment schedules.

• Review and approve payment calculations prepared by Staff Accountant(s), validating data inputs from Data Analytics and Operations and ensuring calculations, reconciliations, and documentation meet internal standards.

• Investigate and resolve payment discrepancies and data inconsistencies, ensuring completeness and accuracy of provider compensation calculations.

• Mentor Staff Accountant(s), providing day-to-day guidance, establishing procedures and workflows for payment preparation, and supporting their ongoing development and performance.

• Financial reporting, analysis and closing: prepare and analyze the P&L and balance sheet including variances to Forecast and Plan; prepare month-end and quarter-end closing working papers, reconciliations, and accruals.

• Internal Control: Maintain SOX control documentations; coordinate with Internal Audit and External Audit with the year-end audit

• Software and System Usage: utilize accounting software and other systems to obtain data and perform tasks efficiently and accurately. Lead potential system upgrades, including design solution and performing testing.

• Tax and compliance: prepare and file the monthly sales tax filings in a timely manner. Liaise with Corporate tax and payroll team as needed to ensure compliance on filing. Maintain the privacy and security of all confidential and protected health information.

• Communication and Collaboration: collaborate with other departments, such as Marketing, Sales, Technology and Operations to gather and exchange financial information and ensure impacts are journalized appropriately in the F/S. Communicate financial data effectively to non-financial stakeholders

• Continuous Improvement: Identify improvement and automation opportunities to streamline finance processes

• Maintain SOX & PCAOB compliance and documentation standards by ensuring financial processes, controls, and supporting documentation are properly maintained, updated, and aligned with internal control requirements; support internal and external audit requests and ensure evidence of control execution is retained.

• Ensure financial working papers and accounting documentation are complete and well organized, maintaining standardized files for reconciliations, journal entries, and supporting schedules to support month-end close, audits, and internal reviews.

• Prepare and review monthly bank reconciliations, investigating and resolving reconciling items and ensuring all bank balances are accurately recorded and supported.

• Perform balance sheet account analysis and reconciliations, reviewing account activity, identifying and resolving variances, and ensuring balances are accurate and supported by appropriate documentation.

• Manage vendor payment setup and execution through banking platforms, including validating payment details, ensuring appropriate approvals, maintaining supporting documentation, and coordinating timely and accurate payments to vendors.

• Ad-hoc: Performs other duties as assigned.

Supervisory Responsibilities

No

Qualifications Required for Position

• Bachelor’s Degree in Accounting/Commerce.

• Actively pursuing CPA designation/CPA designated.

• 3-5 years of practical full cycle accounting experience

• Excellent verbal and written communication skills, with strong analytical and critical thinking ability

• Superior organizational and time management skills

• Ability to manage competing priorities under pressure/fast paced environment

• Continuous improvement mindset with ability to automate manual processes

• Ability to work independently but also function effectively in a team environment

• Highly proficient in using technology and various software which includes but is not limited to Microsoft Excel, Word and Outlook.

• Previous experience with CRM Oracle, and Salesforce is preferred but not required

• Bilingual in English/French is an asset

• Previous experience/working knowledge of US GAAP is an asset

Salary Range: $80,000 to $100,000/year

Position Type: Backfill

Work Environment                                       

Hybrid (Office & Remote)

Travel: N/A

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.  Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy.

About Us

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

Job Description Acknowledgment

This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position.  Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time.  I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me.

Why Join Teladoc Health?

Impactful, Connected Healthcare: Support millions of Canadians across the country with accessible care within rural regions & provincial health systems, at no cost to patients. 

Focus on Quality & Safety: Upholding the highest excellence of clinical quality standards is paramount to Teladoc Health. 

Collaborative, Supportive Network: Our diverse community is dedicated to transforming healthcare in Canada. Be a part of a growing team across Canada, that thrives on engagement, learning and growth. 

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses innovative platforms to provide accessible care across the full continuum of care, at every stage in a person’s health journey. 

Growth and Innovation: We are growing rapidly - Come grow with us and support our expanding mission to make healthcare more accessible. 

Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position. 

Teladoc Health Canada, Inc. uses artificial intelligence-assisted tools as part of our recruitment process, including to screen and evaluate candidates. These tools support, but do not replace, human judgment. Our hiring team makes all final decisions.

At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at [email protected]