Sailor Health is on a mission to reinvent the aging experience in America. Getting older in America is tough: 90% of seniors live with chronic health conditions, 40% feel isolated, and older adults have the highest suicide rates of any age group. Sailor exists to change that.
Sailor Health is building the AI-native health system for happier and healthier aging. Sailor offers virtual mental health, care navigation, wellness classes, AI coaches, and AI care agents. Our vision is to become the trusted household name for older adults in America, setting a new standard for aging with dignity and honor. We are doubling every 75 days and serving thousands of patients across 48 states.
⭐ About the RoleLocation: Remote
We’re looking for a Provider Onboarding Specialist to join our fast-growing team. You’ll play a critical role in expanding Sailor’s clinician network — identifying, onboarding, and empowering exceptional therapists and psychologists to deliver care through our platform. This is a hands-on role at the intersection of recruiting, operations, and relationship-building, where you’ll help shape how providers experience Sailor from day one.
🧰 Key ResponsibilitiesThis is not a 9-5 job. This is a fast-paced, high ownership role, ideal for someone looking to get hands-on experience and very steep learning curve at a fast-growing start-up.
Own the onboarding journey: Guide providers from first contact through contracting, credentialing, and initial patient assignment, ensuring a seamless and supportive experience.
Collaborate cross-functionally: Partner closely with Clinical Operations, Credentialing, and Care Coordination teams to align on capacity needs and onboarding timelines.
Maintain pipeline visibility: Track metrics such as response rate, conversion rate, onboarding duration, and ramp-up progress to identify trends and bottlenecks.
Drive provider pipeline growth: Identify, engage, and nurture relationships with licensed therapists, psychologists, and clinical social workers across Sailor’s target states.
Ensure compliance readiness: Verify that all required documents are complete, accurate, and compliant with Sailor’s standards.
Enhance provider experience: Act as a point of contact for new clinicians, addressing questions quickly and ensuring they feel supported and excited to join Sailor.
You have a human-centered approach and love providing delightful experiences to clinicians.
You enjoy automating workflows and building simple systems that make processes more efficient.
You’re organized and proactive, with a knack for spotting small details that improve the provider experience.
You thrive in a fast-moving environment, balancing empathy with execution.
You’re curious, analytical, and enjoy using data to improve processes and outcomes.
💰 Competitive salary
🩺 Comprehensive benefits, including Health, dental & vision insurance
💻 Brand new company computer
🌴 Flexible PTO and sick days
🎤 Team building events
🕺🏻 Mentorship from leadership of the company, highly supportive team
Skills Required
- Experience in recruiting or onboarding in healthcare or a related field
- Strong organizational skills and attention to detail
- Ability to collaborate cross-functionally with various teams
- Proficient in using data to drive improvements
- Excellent communication skills
Sailor Health Compensation & Benefits Highlights
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Healthcare Strength — Medical, dental, and vision insurance are explicitly listed across multiple current W‑2 job postings. Some postings also highlight One Medical access and mental/virtual‑care add‑ons like Talkspace, HealthAdvocate, and Teladoc.
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Retirement Support — A 401(k) plan is listed for eligible W‑2 employees, with some postings mentioning employer matching up to 3.5%. Certain clinician postings also call out life insurance alongside core benefits.
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Wellbeing & Lifestyle Benefits — Employer‑paid meals at the Soho office and team events are described in current postings. Additional lifestyle perks such as free daily meals/snacks and company‑sponsored outings and happy hours are also cited.
Sailor Health Insights
What We Do
Getting older in America is tough: 90% of seniors live with chronic health conditions. 40% report feeling isolated. And despite having the highest suicide rates of any age group, older adults receive mental health therapy 70% less than the average American. Sailor Health is building the AI-native health system for happier and healthier aging. Sailor offers virtual mental health, wellness classes, care navigation, and AI care agents, all covered by Medicare. We've built the AI-powered operating system for our providers, where clinical copilots deliver real-time insights and autonomous agents handle the administrative grind. We are growing quickly and have partnered with Medicare to offer affordable and exceptional care to thousands of patients across 50 states. We are honored to have the support and backing of world-class founders from Ramp, Nourish, Headway, Charlie Health, and Spring Health.
Why Work With Us
We are one of the fastest-moving teams in health tech: every person punches above their weight and owns meaningful work far beyond their title. We’re lucky to be backed by world-class founders of Ramp, Headway, Charlie Health, Spring Health, and Nourish.
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Sailor Health Offices
OnSite Workspace
All HQ employees work in person in our beautiful office in Soho, NYC.
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