Tapestry - Coach and Kate Spade
All Teams
Coach
At Coach, we believe we are better when we can be ourselves, together. Inspired by our hometown of New York City, we champion the power of individuality and believe in the power of our community to make a difference. We believe learning is an essential part of the Coach experience. We’re committed to helping our employees develop the knowledge, skills, and abilities needed for ongoing success—both through on-the-job experiences and through more formal professional development at every career stage. Coach values the power of recognition and celebrates outstanding individual and team performance in a number of ways, including formal company-wide and regional corporate and store award programs.
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What People Are Saying About Tapestry - Coach and Kate Spade
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Belonging & Inclusion: Coach teams point to active ERGs and visible inclusion programs across Tapestry that create community and belonging on the ground. These efforts show up in store and corporate activities, from Pride/heritage events to mentoring networks.
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Team Support: Colleagues are often seen as collaborative and supportive, with many Coach teams citing camaraderie and accessible leaders. This appears as cross-brand partnership in HQ roles and a "family" feel in well-led stores.
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Mission & Purpose: Pride in craft and storytelling is described as a daily motivator for Coach teams. Social-impact and circularity initiatives like Coachtopia and community programs reinforce a sense of purpose beyond sales.
What People Are Saying About Tapestry - Coach and Kate Spade
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Work-Life Balance: In the New York office, teams benefit from a hybrid setup in Tapestry’s Hudson Yards space with dedicated focus and collaboration areas. Company materials and NYC profiles also highlight practices like Flex Fridays and wellness days that support balance.
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Belonging & Inclusion: In New York, employees participate in active Employee Business Resource Groups and inclusion programs visible across the local hub and brands. These communities create connection and visibility, reinforcing equity, inclusion, and belonging as cultural pillars.
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Innovation & Products: Coach’s New York heritage anchors teams in craft and creativity, with product storytelling woven into design and retail narratives. This “head-and-heart” approach gives local teams a clear, creative mission connected to the brand’s roots.
Recently posted jobs
eCommerce • Fashion • Retail • Sales • Wearables • Design
Serve as a Coach brand ambassador by delivering personalized luxury retail service, styling customers, driving individual and team sales, and building client relationships. Use POS, mobile selling, clienteling, and social selling tools while supporting transactions, inventory, replenishment, visual merchandising, shipment processing, and stockroom organization. Work flexible retail hours, collaborate with teammates, meet KPIs, and maintain brand and asset-protection standards.
eCommerce • Fashion • Retail • Sales • Wearables • Design
Serves as a front-line Coach brand ambassador by delivering personalized luxury retail service, building client relationships, meeting sales goals, and supporting store operations. Responsibilities include styling customers, cross-selling, using POS and clienteling tools, processing transactions, receiving shipments, replenishing inventory, maintaining visual standards, and supporting team performance. Requires flexible availability, strong communication, physical mobility, and the ability to lift up to 50 pounds occasionally.
eCommerce • Fashion • Retail • Sales • Wearables • Design
Provides friendly and accurate checkout service, promotes loyalty programs and add-on sales, handles cash and returns, maintains an organized cashwrap, completes audits, reports equipment issues, and supports cashier training. Requires flexible availability, retail or cashier experience, basic technology skills, strong English proficiency, and the ability to perform physical stockroom and sales-floor duties.
At a glance
how we impact our community
At the Coach (Re)Loved & Repair Workshop, our zero waste ambassadors route products away from landfills in their day-to-day jobs. As one of their core responsibilities, they look at products that may be unsellable or damaged and find ways to make sure they stay out of landfills.
our mission + vision
Coach is a global fashion house founded in New York in 1941. Inspired by our vision of Expressive Luxury and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last- for you to be yourself in.
