All Teams

Coach

At Coach, we believe we are better when we can be ourselves, together. Inspired by our hometown of New York City, we champion the power of individuality and believe in the power of our community to make a difference. We believe learning is an essential part of the Coach experience. We’re committed to helping our employees develop the knowledge, skills, and abilities needed for ongoing success—both through on-the-job experiences and through more formal professional development at every career stage. Coach values the power of recognition and celebrates outstanding individual and team performance in a number of ways, including formal company-wide and regional corporate and store award programs.

What People Are Saying About Tapestry - Coach and Kate Spade

  • Belonging & Inclusion: Coach teams frequently point to ERGs, inclusive messaging, and community programs (e.g., Dream It Real and paid Volunteer Time Off) as creating a sense of belonging. Feedback suggests these initiatives show up in day-to-day collaboration and visibility across functions.
  • Team Support: Colleagues are often seen as collaborative and proud of the brand, with store teams describing strong camaraderie and a team-bonus model that encourages helping each other. Cross-brand partnering within Tapestry is also cited as boosting access to support on projects.
  • Learning & Development: Coach employees highlight paid training, mentorship, apprenticeships, and internal mobility opportunities, including cross-brand exposure within Tapestry. Feedback suggests these programs help early-career and retail teams build skills and pursue growth.
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Hybrid
Howell, MI, USA
eCommerce • Fashion • Retail • Sales • Wearables • Design
Provide friendly, efficient customer service at the cash wrap and sales floor. Operate POS, handle cash/media, receive and process shipments, replenish stock, execute visual merchandising, maintain housekeeping and loss-prevention standards, and support sales activities and social engagement. Requires multitasking in a fast-paced retail environment.
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Hybrid
Edina, MN, USA
eCommerce • Fashion • Retail • Sales • Wearables • Design
Act as the front-line Coach brand ambassador delivering personalized luxury retail service, driving sales through client relationships, omni-channel selling, and KPIs. Support daily store operations including POS transactions, inventory, visual merchandising, stockroom management, and participation in training and brand initiatives.
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Hybrid
Edina, MN, USA
eCommerce • Fashion • Retail • Sales • Wearables • Design
Serve as the Coach brand ambassador by delivering personalized luxury retail service, meeting individual and store sales goals, using mobile POS and clienteling tools, supporting inventory/visual merchandising and daily operations, sourcing and following up with customers, and maintaining service and asset protection standards.

At a glance

how we impact our community

At the Coach (Re)Loved & Repair Workshop, our zero waste ambassadors route products away from landfills in their day-to-day jobs. As one of their core responsibilities, they look at products that may be unsellable or damaged and find ways to make sure they stay out of landfills.

our mission + vision

Coach is a global fashion house founded in New York in 1941. Inspired by our vision of Expressive Luxury and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last- for you to be yourself in.