All Teams

Coach

At Coach, we believe we are better when we can be ourselves, together. Inspired by our hometown of New York City, we champion the power of individuality and believe in the power of our community to make a difference. We believe learning is an essential part of the Coach experience. We’re committed to helping our employees develop the knowledge, skills, and abilities needed for ongoing success—both through on-the-job experiences and through more formal professional development at every career stage. Coach values the power of recognition and celebrates outstanding individual and team performance in a number of ways, including formal company-wide and regional corporate and store award programs.

What People Are Saying About Tapestry - Coach and Kate Spade

  • Team Support: Colleagues are often described as friendly and collaborative on Coach teams, with many noting enjoyable day-to-day teamwork. Some stores also highlight supportive managers who help create a positive floor environment.
  • Learning & Development: Training in product knowledge, customer experience, and selling is viewed as a strength, with examples citing meaningful product training and leadership development for store supervisors. Employees commonly point to the role as a way to build retail and management skills.
  • Belonging & Inclusion: Inclusion is emphasized through values like “Stand Taller Together” and “Embrace Difference by Design,” and many Coach teams reflect an open, welcoming atmosphere. Feedback suggests employees can bring their authentic selves to work and feel part of a supportive community.

What People Are Saying About Tapestry - Coach and Kate Spade

  • Work-Life Balance: In the New York office, corporate teams operate in a hybrid setup with quiet-work areas and programs like Flex Fridays, summer hours, and wellness days that support balance. These practices sit alongside a collaborative environment designed for both focused work and in-person connection.
  • Belonging & Inclusion: Corporate teams in New York are described as low-ego and approachable, with an open-door culture that encourages speaking up and cross-team collaboration. This atmosphere reflects an emphasis on inclusivity within the local hub.
  • Learning & Development: From the New York hub, employees gain cross-brand exposure and opportunities to work across functions, providing on-the-job learning through direct involvement in projects. The local setup supports collaboration that helps people broaden skills beyond their home team.
eCommerce • Fashion • Retail • Sales • Wearables • Design
Lead strategy and execution of ecommerce discovery experiences across brands. Own roadmap, research, experimentation (A/B tests), analytics, and cross-functional delivery with UX, design, engineering, and brand teams to drive measurable product impact and incorporate AI and emerging discovery technologies.
2 Days AgoSaved
Hybrid
Wrentham, MA, USA
eCommerce • Fashion • Retail • Sales • Wearables • Design
Serve as a front-line brand ambassador delivering personalized luxury retail service. Drive sales through styling, upselling, clienteling, and mobile/social selling. Support daily store operations including POS transactions, inventory, visual merchandising, and asset protection. Maintain high energy, meet KPIs, and participate in training and brand initiatives.
2 Days AgoSaved
Hybrid
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
eCommerce • Fashion • Retail • Sales • Wearables • Design
Assist customers by offering styling advice, building looks, and guiding purchase decisions. Drive sales through product knowledge, storytelling, and strong customer engagement. Maintain store operations including stockroom organization and POS transactions, collaborate with team members, and adopt omni-channel selling techniques.

At a glance

how we impact our community

At the Coach (Re)Loved & Repair Workshop, our zero waste ambassadors route products away from landfills in their day-to-day jobs. As one of their core responsibilities, they look at products that may be unsellable or damaged and find ways to make sure they stay out of landfills.

our mission + vision

Coach is a global fashion house founded in New York in 1941. Inspired by our vision of Expressive Luxury and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last- for you to be yourself in.